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Don't pay full price for textbooks. Save money on cheap textbooks and textbook rentals at eCampus.com. Get fast, free shipping on orders over $35.
eCampus.com Reviews Summary
The company has garnered a generally positive reputation, with customers frequently praising the affordability, quality, and timely delivery of their textbooks. Many users appreciate the ease of use of the platform and the availability of digital content, which enhances their overall experience. However, concerns regarding shipping delays and issues with receiving incorrect items have been noted, leading to some frustration among customers. While the rental process is typically smooth, the inconsistency in delivery times and occasional miscommunication about order fulfillment suggest areas for improvement in customer service and logistics.
This summary is generated by AI, based on text from customer reviews
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It was cheaper and effective it's a good price I waited about two weeks and half.
I couldnt believe just how quick they shipped out my daughters book. We are very happy with this experience
I placed my order online and recieved my book in a timely manner. The book is in good condition. I'm a satisfied customer of ecampus.com.
First time user, simple process. I'm very pleased with the service and made it easy to use.
Thank you for shopping at eCampus!
Happy with purchase with being used and got book on time, would recommend
I ordered used books and most were in really great condition with even a few new ones thrown in. Came quickly!
Good. I'm only doing this because I need that many characters, don't force people to submit surveys for a receipt.
Thank you for your feedback and for shopping with us! -eCampus
Stated there was an issue with payment info, but no one would tell me what the issue was. The money is the account. The numbers were correct. Was it my address? Hopefully, the same thing doesn't happen to this order.
It was easy to order the book and received it quickly, as expected.
I am taking a course and am visually impaired. I had to order a hardcover book because I am unable to use e-books. I ordered the book in hopes that it would arrive in order to complete assignments for this first week of class. However, the order was cancelled. When i could not log into the account I looked at the receipt and realized I transposed two letters in my email address. If this was the reason the order was canceled, I think that is terrible. All my other information was correct. Why could the security have contacted my through a phone call or text message to verify? Could they see my email address is my name? The type o was my last name. They cancelling the order has cause me a lot of grief and frustration. Now I have to explain to the instructor why I am not able to do my work on time which in a class that is only 7-weeks puts me behind.
This is my 2nd attempt at renting this book. Hope it doesn't get cancelled again.
Book was shipped same day I believe but it took almost 3 weeks to be delivered by UPS. I know it's not the companies fault but if they only use UPS I will find another rental company. I'm only in the class for 5 weeks and only find out 3 days prior to the class starting what book I need.
Shipping took less than the estimated time. Came in a timely manner.
Great Experience Buying and Renting Books@ eCampus
Was able to access books till very last day of Rental Exp Date.
Ordered,they sent me when package was out in shipping. The shipping was very prompt.
And CUSTOMER SERVICE IS BAD $#*! WITH THIS COMPANY. 10/10
So efficient. I don't know if I want to buy from anyone else.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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