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eCampus.com

4.3

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Don't pay full price for textbooks. Save money on cheap textbooks and textbook rentals at eCampus.com. Get fast, free shipping on orders over $35.


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eCampus.com Reviews Summary

The company has garnered a generally positive reputation, with customers frequently praising the affordability, quality, and timely delivery of their textbooks. Many users appreciate the ease of use of the platform and the availability of digital content, which enhances their overall experience. However, concerns regarding shipping delays and issues with receiving incorrect items have been noted, leading to some frustration among customers. While the rental process is typically smooth, the inconsistency in delivery times and occasional miscommunication about order fulfillment suggest areas for improvement in customer service and logistics.

This summary is generated by AI, based on text from customer reviews

value
2,087
shipping
2,088
quality
2,087
This company responds to reviews on average within 10 days

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23,515 reviews

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Minnesota
1 review
0 helpful votes
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Received item timely.
March 21, 2025

Easy to order and received appropriately. Thank you for the assistance.

Date of experience: March 11, 2025
New Jersey
1 review
0 helpful votes
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Quick Delivery
March 21, 2025

I received my book very quickly. Will definitely shop for future text books here.

Date of experience: March 11, 2025
New Hampshire
1 review
0 helpful votes
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I had a week to order this book, which was very expensive on every site. It came in time and in great condition. Only downside was Promo codes did not work, lost my points too

Date of experience: March 24, 2025
Erin C. — eCampus.com Rep
over a year old

Hi Nicole,
The title you ordered is part of an exclusive publisher rental program. These titles are currently excluded from any discounts or promotions. We have added 175 points back to your account. We apologize for any confusion or inconvenience. Thank you for leaving a review! -eCampus

Nebraska
1 review
0 helpful votes
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Not clear
March 20, 2025

Usps did deliver it 4 days late, but that's not your fault at all, it does seem you do not have in depth instructions on how you would like it sent back. I plan on taking it to usps and figuring it out with the package it came in as well as the paper that was in it. Not the best padding, could cause damages.

Date of experience: March 24, 2025
Erin C. — eCampus.com Rep
over a year old

Thank you for shopping at eCampus!

Pennsylvania
1 review
0 helpful votes
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I was told something that was not true by an employer and had to pay an additional cost. Employer made it difficult for me to explain the main issue.

eCampus.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 10, 2025
Indiana
1 review
0 helpful votes
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Flawless Transaction
March 20, 2025

I was searching for a book for school when I came across ecampus. Com They had the best price and the entire process was quick and easy. The book arrived quickly and was in great condition.

Date of experience: March 12, 2025
Michigan
1 review
0 helpful votes
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Cheap price
March 20, 2025

Glad I could buy for cheaper. Textbooks can be expensive, especially for college students. Choosing a cheaper option means you can allocate money toward tuition, supplies, or even everyday necessities.

eCampus.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 1, 2025
Texas
1 review
0 helpful votes
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Shipping issues
March 20, 2025
Updated review

I ordered a book for my brother and because the name on the card was mine and his you canceled my order. He is trying to get his bachelor's degree and by canceling this order may prevent him from getting his degree.

eCampus.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 3, 2025

The check out process was more difficult than necessary...
March 13, 2025
Previous review

The check out process was more difficult than necessary including my password.

Date of experience: March 3, 2025
Rhode Island
1 review
0 helpful votes
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Charged my card but cancelled my order. Trying to order the book for the second time now, hopefully this one gets here.

eCampus.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 13, 2025
Tennessee
1 review
0 helpful votes
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Very Reliable
March 20, 2025

I have nothing but great things to say about this company. They are true to the shipping dates and the free returns are awesome. Very reliable on time and the textbook rentals. I have used them for the past few years since I been in college. The fee of the textbooks are reasonable also.

Date of experience: March 10, 2025
Florida
1 review
0 helpful votes
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Quick turn around from being to end. Wish for a rental the price was a little cheaper.

Date of experience: March 9, 2025
Erin C. — eCampus.com Rep
over a year old

Thank you for choosing eCampus!

California
1 review
0 helpful votes
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Good
March 20, 2025

Good... pretty fast delivery.
Book condition also good...

Date of experience: March 9, 2025
Texas
1 review
0 helpful votes
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Amazing
March 20, 2025

The experience was amazing and have very affordable prices

Date of experience: March 26, 2025
Oregon
1 review
0 helpful votes
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The book came quickly, but came to less than satisfactory condition. The book is loosing it's binding and will hopefully hold up for the term.

eCampus.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 9, 2025
Virginia
1 review
0 helpful votes
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Not Satisfied
March 19, 2025

I wanted the book on soft or digital copy and not a physical book

Date of experience: March 22, 2025
California
1 review
0 helpful votes
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Perfect! Just what I needed
March 19, 2025

Thank you for the ease of purchase of this book. My students are thrilled with being able to use the physical book rather than the digital version. Thank you

Date of experience: March 22, 2025
California
1 review
0 helpful votes
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Happy
March 18, 2025

Great service overall was very happy and how fast they were able to get back to me

Date of experience: March 8, 2025
California
1 review
0 helpful votes
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I love the website and the book!
March 18, 2025

Easy and affordable, I love how easy it is to access the website and it's great.

Date of experience: March 25, 2025
Arizona
1 review
0 helpful votes
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Textbook received
March 18, 2025

Good and timely website, This website was absolutely amazing I have no complaints whatsoever.

Date of experience: March 21, 2025
Erin C. — eCampus.com Rep
over a year old

Thank you for the great review! -eCampus

New York
1 review
0 helpful votes
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Excellent Prices.
March 18, 2025

It was cheaper and effective it's a good price I waited about two weeks and half.

Date of experience: March 21, 2025