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Don't pay full price for textbooks. Save money on cheap textbooks and textbook rentals at eCampus.com. Get fast, free shipping on orders over $35.
eCampus.com Reviews Summary
The company has garnered a generally positive reputation, with customers frequently praising the affordability, quality, and timely delivery of their textbooks. Many users appreciate the ease of use of the platform and the availability of digital content, which enhances their overall experience. However, concerns regarding shipping delays and issues with receiving incorrect items have been noted, leading to some frustration among customers. While the rental process is typically smooth, the inconsistency in delivery times and occasional miscommunication about order fulfillment suggest areas for improvement in customer service and logistics.
This summary is generated by AI, based on text from customer reviews
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Easy to access the website. Overall good experience and I got my book fairly quickly.
When I opened the rented textbook, I walked away to get lunch. I came back, tried to log in again and it said I didn't have access to the book and had to sign in. I assumed my session had expired and tried to login to no avail.
It took me a day or so to realize that I MUST login via the original eCampus page and then circuitously make my way back to the text in question. I assume your vendor that actually displays the book requires this, but it's a fail point for your process. You should really look at the way that process gets communicated to your newest customers.
Good setup.
Ok was looking for deals on more books do you have an extensive library
Thank you for your feedback and for being a valued customer! -eCampus
Hello,
I paid for rush delivery, and still I received the book late.
Regards,
HI Christina! The title you order was a special-order item; these take 1-2 weeks for the publisher to prepare and ship. Thank you for choosing eCampus!
Cancek my order after 5 days of placed order.
Fast and easy. I get access to the books right away. Never a delay
I'm a 38-year-old mother returning to college for my junior/sophomore year, and I highly recommend this for anyone who needs to buy books for college.
I have enjoyed buying and renting textbooks from ecampus. It is always my go to place.
I may need another one really soon. Thank you so much.
I love shopping here. I love the quick access of digital books.
Good prices and quick, cheaper than my campus bookstore and amazon believe it or not
Didn't think this service would be as usable or reliable as it turned out being!
Love it as it is the only place I can find my class books for rent.
Fast shipping and good service. Item was missing picture on listing. Made it slightly suspicious.
Thank you for shopping at eCampus!
Easy and quick. Ecampus takes care of their customers and I for one appreciate that. Keep up the great work with your desire to satisfy customers.
I ordered two books. One came a week or two later. The other came another week or so later.
Thank you for choosing eCampus!
Ordering books through ecampus was just as it says easy, fast and cheap. Books always in good condition.
It came quicker than expected. In good condition with no rips or tears
My book was expected to be delivered on Tuesday 03/03, but was not actually delivered until Friday, 03/07. I ordered this book for a course that began that following Monday. Due to the late delivery, I had much less time to prepare for my course. Additionally, I was not given any kind of update as to the delay in delivery. The lack of communication is truly what detracted from my experience.
It was an easy experience to find and order the required books.
Thank you for shopping with us! -eCampus
My first order I placed was cancelled due to irregular information somewhere in my order. It was processed with my bank account, meaning that the information I provided was correct. This is a frustrating experience with an online platform that I am not familiar with. Customer service responded promptly, however it causes some suspicion about the legitimacy of the company. I wouldn't have reordered if customer service wasn't prompt and helpful.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback and for choosing eCampus!