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Don't pay full price for textbooks. Save money on cheap textbooks and textbook rentals at eCampus.com. Get fast, free shipping on orders over $35.
eCampus.com Reviews Summary
The company has garnered a generally positive reputation, with customers frequently praising the affordability, quality, and timely delivery of their textbooks. Many users appreciate the ease of use of the platform and the availability of digital content, which enhances their overall experience. However, concerns regarding shipping delays and issues with receiving incorrect items have been noted, leading to some frustration among customers. While the rental process is typically smooth, the inconsistency in delivery times and occasional miscommunication about order fulfillment suggest areas for improvement in customer service and logistics.
This summary is generated by AI, based on text from customer reviews
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Ordered a rental and entered my cc information on 3/14. Not notified until 3/17 that there were "irregularities in payment". Not sure what that means but suggest going into a little more detail. I sent help message by 3 pm central time, no response. Used chat line today 3/18 to get resolved. Landed up having to reorder the book and changing to ebook. No idea how that works so hoping it goes well.
Easy to shop, wish I could have done etext book and probably a better idea due to cost of shipping.
Super fast and easy, it got here over a week before it was supposed to, which was highly convenient!
Very efficient. Would absolutely recommend this company to a friend.
Process worked well. Only unhappy that I could not purchase this book anywhere.
Shipping for books should be faster since syllabi are issued and books are needed with a quick turnaround.
Very easy and quick delivery. I hope the rerun process is equal.
Fantastic work by your employees, I have ordered from others, but never have received such great service and satisfaction
If you limit surveys to ones that only have written feedback then you are missing out on a lot of feedback even if it is just sentiment
I was able to order the book and receive it on the desired delivery date.
There is nothing to tell about the experience. I rented the book and it arrived.
Books were available immediately for use. Easy to navigate and find chapters
Received my textbook quickly. Process was easy and am grateful to have gotten it way cheaper by renting instead of having to buy.
Can't beat the digital prices. Always has what you need as well.
This was my first purchase with eCampus and I would buy it again.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We apologize for the inconvenience you may have experienced regarding your order. Our system views a variety of criteria to ensure that our customers information is as secure as possible. If anything triggers this system as a potential risk, it will cancel the order and issue a full refund as a precaution. Unfortunately, for privacy reasons, our customer service agents are not given specifics, in regards to what causes these cancellations, other than generic notifications. If you need any further assistance, please visit our help desk at https://www.ecampus.com/help/help-desk. Thank you for choosing eCampus!