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eCampus.com

4.3

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eCampus.com Reviews Summary

The company has garnered a generally positive reputation, with customers frequently praising the affordability, quality, and timely delivery of their textbooks. Many users appreciate the ease of use of the platform and the availability of digital content, which enhances their overall experience. However, concerns regarding shipping delays and issues with receiving incorrect items have been noted, leading to some frustration among customers. While the rental process is typically smooth, the inconsistency in delivery times and occasional miscommunication about order fulfillment suggest areas for improvement in customer service and logistics.

This summary is generated by AI, based on text from customer reviews

value
2,087
shipping
2,088
quality
2,087
This company responds to reviews on average within 10 days

Instant Feedback

23,462 reviews

We monitor reviews for authenticity

California
1 review
0 helpful votes
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Good
May 29, 2025
Updated review

Easy but quite difficult to return. Not much explanation on returning

Date of experience: May 19, 2025
Erin C. — eCampus.com Rep
11 months ago

Please visit our help desk at https://www.ecampus.com/help/help-desk for information regarding returns. Thank you for choosing eCampus!


GOOD I LIKED IT
February 20, 2025
Previous review

GOOD I LIKED IT

Date of experience: February 9, 2025
Wisconsin
1 review
0 helpful votes
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Book delayed the length of the class.
May 29, 2025
Updated review

I ordered a book well before my class started, only to not receive it for the duration of the class.

eCampus.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 31, 2024

1st order cancelled2nd order site froze, not processed3rd...
November 11, 2024
Previous review

1st order cancelled
2nd order site froze, not processed
3rd order - finally got a new order number

Date of experience: November 1, 2024
Pennsylvania
1 review
0 helpful votes
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Great service every time
May 29, 2025

Reasonable prices. Fast, reliable. I will continue using this service.

Date of experience: May 19, 2025
Maine
1 review
0 helpful votes
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Good quality used book
May 29, 2025
Updated review

The book arrived in a timely manner and in good condition. Will definitely use ecampus again

Date of experience: May 19, 2025

Simple to use
May 15, 2025
Previous review

Simple to use

Date of experience: May 5, 2025
Tennessee
1 review
0 helpful votes
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N/a
May 29, 2025

Great one for a college book ordering and for my corrections class

Date of experience: May 18, 2025
Texas
1 review
0 helpful votes
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Quick and Easy
May 29, 2025
Updated review

I looked through a few different sites and this seemed to have exactly what I needed with appropriate pricing. I am using them for my second semester now.

Date of experience: May 18, 2025

No issues
February 22, 2025
Previous review

Quick and easy experience. No issues with the materials received or the time it took to receive the shipment.

Date of experience: February 12, 2025
Texas
1 review
0 helpful votes
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Satisfied.
May 29, 2025

I received the book; thank you. My book was in good shape and I had/have no issues with this book that I purchased from eCampus.

Date of experience: May 18, 2025
Virginia
1 review
0 helpful votes
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Pleased with service
May 29, 2025

Purchase was easy to obtain on web site.
Very pleased there was no delay in delivery.

Date of experience: May 18, 2025
Virginia
1 review
0 helpful votes
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Late delivery.
May 28, 2025

I ordered a textbook for grad class and I recieved it 3/4 days later than I was supposed to received it. I ended up having to send a message to my professor to let her know I had not yet recieved my book and that my work may be late. I had paid for a quicker delivery as well.

eCampus.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 16, 2025
Ohio
1 review
0 helpful votes
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Easy order
May 28, 2025

I have rented books from ecampus for about 6 months and the process of renting and returning is always very easy.

Date of experience: May 18, 2025
North Carolina
1 review
0 helpful votes
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Buy book
May 28, 2025

Excellent service and on time delivery. Book in good condition

Date of experience: May 18, 2025
Connecticut
1 review
0 helpful votes
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N/A
May 28, 2025

Easy to order from and fast shipment. Happy with the easiness. Received the book in a timely manner

Date of experience: May 18, 2025
California
1 review
0 helpful votes
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Expedited shipping
May 27, 2025

I paid extra for expedited shipping 3-5 days from purchase on 5/02 and received it on 5/14.

eCampus.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 2, 2025
Ohio
1 review
0 helpful votes
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Easy and quick
May 27, 2025

Went well and was quick and easy and saved me money and was easy to return the books as well

Date of experience: May 16, 2025
Florida
1 review
0 helpful votes
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Awesome
May 26, 2025
Updated review

Overall very satisfied. My book arrived within its expected delivery time and in great condition.

Date of experience: May 16, 2025

Shopping experience was made easy for finding what...
May 11, 2025
Previous review

Shopping experience was made easy for finding what book/ item I wanted/ needed.

Date of experience: May 1, 2025
California
1 review
0 helpful votes
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Basic Statistics for behavioral sciences
May 26, 2025
Updated review

They provide good pricing and good discounts fast shipping.

Date of experience: May 16, 2025

Great
February 10, 2025
Previous review

It was a fast delivery and the item arrived in good condition.

Date of experience: January 30, 2025
California
1 review
0 helpful votes
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Great
May 26, 2025

Easy book borrowing. Get what you need quickly. I haven't returned it yet so stay tuned.

Date of experience: May 16, 2025
California
1 review
0 helpful votes
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Great
May 26, 2025
Updated review

The expected time of the delivered is earlier than I expected. The whole book looks great so far, all the information and details inside are good

Date of experience: May 15, 2025
Erin C. — eCampus.com Rep
11 months ago

Thank you! -eCampus


Not bad right now
May 9, 2025
Previous review

Not bad right now

Date of experience: April 28, 2025
Nevada
1 review
0 helpful votes
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Got it quickly
May 25, 2025

Got it quickly thanks exactly what u needed, to expensive to buy it

Date of experience: May 15, 2025
Virginia
1 review
0 helpful votes
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Great experience
May 25, 2025
Updated review

The process has been good to this point and hassle-free. I hope this continues with the return process. I received the book quickly, also.

Date of experience: May 14, 2025

It's fine so far
May 7, 2025
Previous review

It's fine so far. Wished shipping was free.

Date of experience: April 27, 2025