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eCampus.com

4.3

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Don't pay full price for textbooks. Save money on cheap textbooks and textbook rentals at eCampus.com. Get fast, free shipping on orders over $35.


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eCampus.com Reviews Summary

The company has garnered a generally positive reputation, with customers frequently praising the affordability, quality, and timely delivery of their textbooks. Many users appreciate the ease of use of the platform and the availability of digital content, which enhances their overall experience. However, concerns regarding shipping delays and issues with receiving incorrect items have been noted, leading to some frustration among customers. While the rental process is typically smooth, the inconsistency in delivery times and occasional miscommunication about order fulfillment suggest areas for improvement in customer service and logistics.

This summary is generated by AI, based on text from customer reviews

value
2,087
shipping
2,088
quality
2,087
This company responds to reviews on average within 10 days

Instant Feedback

23,459 reviews

We monitor reviews for authenticity

Ohio
1 review
0 helpful votes
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Great Overall
May 24, 2025

I have not had major issues with the textbooks themselves and can find them for decent pricing. However, the books are usually delayed in shipping even when you pay extra so I stick to standard now.

Date of experience: January 13, 2025
Erin C. — eCampus.com Rep
11 months ago

Thank you for being a valued customer! -eCampus

Florida
1 review
0 helpful votes
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Easy ordering
May 24, 2025

Easy ordering process and comparable pricing. Returns are always easy

Date of experience: May 14, 2025
Wisconsin
1 review
0 helpful votes
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Good experience
May 24, 2025

Shipping of these texts was quick this time, have had previous experiences with delayed shipping. Only issue for me is that books have to be shipped to my PO box, but returned via UPS not USPS, so I have to find a store or drop box to complete my returns. Often, they are late due to this difficulty.

Date of experience: May 13, 2025
Arkansas
1 review
0 helpful votes
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Books in Great Condition
May 23, 2025
Updated review

All of the books I have rented from eCampus have been in great condition!

Date of experience: May 13, 2025

Fast Delivery!
June 14, 2024
Previous review

Fast delivery. Easy to order. Quality of book was great! Would recommend!

Date of experience: June 4, 2024
Illinois
1 review
0 helpful votes
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I like the book
May 23, 2025
Updated review

Order the book online and received it in good condition. No issues with the book

Date of experience: May 13, 2025

Excellent exprience
May 5, 2025
Previous review

Excellent exprience

Date of experience: April 25, 2025
Indiana
2 reviews
0 helpful votes
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Frustrating and poor customer service. I need verification that my credit has been processed.

eCampus.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 13, 2025

Not sure if it's my first, but it went well
May 9, 2025
Previous review

Not sure if it's my first, but it went well.

Date of experience: April 29, 2025
Virginia
1 review
0 helpful votes
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Too Expensive
May 23, 2025

The books are way too expensive just to rent and send it back.

eCampus.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 13, 2025
Illinois
1 review
0 helpful votes
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Continuing Education
May 23, 2025

Ordering books on this site was great and easy!
I'll come back

Date of experience: May 13, 2025
Oregon
1 review
0 helpful votes
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Understanding Generalist Practice
May 23, 2025
Updated review

Great. Getting ready to return first order now. Cheapest around.

Date of experience: May 12, 2025

So much less expensive than my college bookstore
February 23, 2025
Previous review

So much less expensive than my college bookstore

Date of experience: February 13, 2025
North Carolina
1 review
0 helpful votes
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Sold item not available
May 23, 2025
Updated review

Sold me an item that was not available, took my payment. Didn't take long to get refund, but if it's not available JUST SAY SO!

eCampus.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 12, 2025

We'll find out if you can actually get it
May 2, 2025
Previous review

We'll find out if you can actually get it. No one else has it in stock.

Date of experience: April 22, 2025
Texas
1 review
0 helpful votes
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Worst possible place to buy books from. Multiple calls just to place a order. Overpriced/Insane overstock Fee/buggy site/slow delivery.

eCampus.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 12, 2025
Arizona
1 review
0 helpful votes
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Easy peasy
May 22, 2025

Textbooks are in excellent condition. Finding books and the checkout process were super easy.

Date of experience: May 12, 2025
Minnesota
1 review
0 helpful votes
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Book order
May 22, 2025

It was delivered to the wrong address and it was 5 days late. I was tracking but that was not accurate.

eCampus.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 12, 2025
Pennsylvania
1 review
0 helpful votes
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Geeat
May 22, 2025

Great I love the book it's verey good and just what I needed for class

eCampus.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 12, 2025
Indiana
1 review
0 helpful votes
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N/A
May 22, 2025

Everything was fine! I will order again in the near future. Thank you

Date of experience: May 11, 2025
Florida
2 reviews
0 helpful votes
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Reasonable prices for etextbooks
May 21, 2025
Updated review

This was easy and reasonably priced. I appreciate the reduced price for renting.

Date of experience: May 11, 2025

Marketing Strategies
April 4, 2025
Previous review

Received the digital copy. Works great and no issues. Will definitely use again.

Date of experience: March 25, 2025
Illinois
1 review
0 helpful votes
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ECampus has everything you need when it comes to textbook rental

Date of experience: January 28, 2025
Indiana
1 review
0 helpful votes
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Love This Site
May 21, 2025

Good, smooth, affordable service for ordering books. Will use in future, highly recommend

Date of experience: May 11, 2025
Georgia
1 review
0 helpful votes
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Great and Easy process
May 21, 2025
Updated review

Easiest way to receive college textbooks fast and in great condition!

Date of experience: May 10, 2025

Good and fast
March 15, 2025
Previous review

Good and fast

Date of experience: March 5, 2025
Washington
1 review
0 helpful votes
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My review went well
May 21, 2025

My overall experience went really well, I got my book in time for class!

Date of experience: May 10, 2025