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Don't pay full price for textbooks. Save money on cheap textbooks and textbook rentals at eCampus.com. Get fast, free shipping on orders over $35.
The company has garnered a generally positive reputation, with customers frequently praising the affordability, quality, and timely delivery of their textbooks. Many users appreciate the ease of use of the platform and the availability of digital content, which enhances their overall experience. However, concerns regarding shipping delays and issues with receiving incorrect items have been noted, leading to some frustration among customers. While the rental process is typically smooth, the inconsistency in delivery times and occasional miscommunication about order fulfillment suggest areas for improvement in customer service and logistics.
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Easiest way to receive college textbooks fast and in great condition!
My overall experience went really well, I got my book in time for class!
This purchase was a breeze and I am pleased with the textbook.
I had some difficulty locating the correct college information in order to proceed with buying an e-book.
I wish all my emails from you had stated that the book I received was a rental with the return date. I don't know when I need to return the book by or where to send it.
Experience is fine so far, I can't think of anything else to write.
Easy purchases. No issues had with purchase or delivery. Would purchase again.
I ordered a book for a course and they cancelled my order. They said the credit card system canceled my order, but I did not receive an alert from my bank. This futher let's me know that there was fradulent activity by the site as a way to gain more money from its customers. When I went in to submit a new order, the price had doubled. I was given a ton of apologies but no one was willing to give me the same price for the book I ordered less than 24hrs prior. Not to mention the fact that I was told the credit card system cancelled my transaction, only for the money to have been removed from my account. If it was cancelled the hold on my money should have been released immediately.
So easy and convenient. Love eCampus! I don't have to pay full price and I don't have to keep the books, win win!
Great book and super helpful for my class. Looking forward to using ecampus again next semester
I absolutely love this site they have helped get me my books for college quickly.
Way too expensive and your coupon isn't what it says it is, 10% off an order and I got 5%
I received the item I ordered in the delivery window stated at the time of purchase.
I have rented books from them for many years. They have always had great prices.
I ordered a hard to find textbook. Fast delivery. Used them again recently.
Great product. Fast delivery. Arrived earlier than expected.
Eh fine. Not much to say. Arrived in good condition. Don't love the costs.
Cancelled my textbook because of my card... when I checked all was fine. So I am not sure what is going on. Just reordered so we will see
It was so amazing... omg like I cannot even describe it hey. X
Delivery came as expected in great condition. I had no problems with my experience in receiving my textbook.
Very easy and accessible to order a book. Although it did not take my card on my phone, it worked when I purchased it through my computer. Only reason I gave it 4 stars, instead of 5.
Fast shipping great services. I had a problem as the cancel my order and I call them and they say sorry and gave credit and order again ans they ship fast
Answer: You can write or highlight in book as long as it less than 1/3 of the page/book.
Answer: Unfortunately, the ebook version of this bundle does not include the access code. Access codes are one-time use only, and are only provided with New versions.
Answer: Ecampus.com does not honor their payout times. I've been waiting 8 weeks now and still have not received payment. They also do not honor the method of payment you choose. I chose direct deposit to ensure fast delivery of the payment. They instead have decided to mail me a check, which I still have not received. Do not sell your used textbooks to ecampus.com if you actually want to receive reimbursement for them.


Thank you so much for being a valued customer! -eCampus