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eCampus.com

4.3

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Don't pay full price for textbooks. Save money on cheap textbooks and textbook rentals at eCampus.com. Get fast, free shipping on orders over $35.


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eCampus.com Reviews Summary

The company has garnered a generally positive reputation, with customers frequently praising the affordability, quality, and timely delivery of their textbooks. Many users appreciate the ease of use of the platform and the availability of digital content, which enhances their overall experience. However, concerns regarding shipping delays and issues with receiving incorrect items have been noted, leading to some frustration among customers. While the rental process is typically smooth, the inconsistency in delivery times and occasional miscommunication about order fulfillment suggest areas for improvement in customer service and logistics.

This summary is generated by AI, based on text from customer reviews

value
2,087
shipping
2,088
quality
2,087
This company responds to reviews on average within 10 days

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23,499 reviews

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Georgia
1 review
0 helpful votes
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Great and Easy process
May 21, 2025
Updated review

Easiest way to receive college textbooks fast and in great condition!

Date of experience: May 10, 2025

Good and fast
March 15, 2025
Previous review

Good and fast

Date of experience: March 5, 2025
Washington
1 review
0 helpful votes
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My review went well
May 21, 2025

My overall experience went really well, I got my book in time for class!

Date of experience: May 10, 2025
California
2 reviews
0 helpful votes
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An easy breezy experience.
May 20, 2025
Updated review

This purchase was a breeze and I am pleased with the textbook.

Date of experience: May 3, 2025

I had some difficulty locating the correct college...
May 2, 2025
Previous review

I had some difficulty locating the correct college information in order to proceed with buying an e-book.

Date of experience: April 21, 2025
Indiana
1 review
0 helpful votes
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Titlr
May 20, 2025

Book was fine. Delivery process was smooth and painless. Book was relatively cheap too

Date of experience: May 9, 2025
Oregon
1 review
0 helpful votes
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I wish all my emails from you had stated that the book I received was a rental with the return date. I don't know when I need to return the book by or where to send it.

eCampus.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 9, 2025
New York
1 review
0 helpful votes
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Haven't read book yet
May 19, 2025

Experience is fine so far, I can't think of anything else to write.

Date of experience: May 9, 2025
Illinois
1 review
0 helpful votes
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Books
May 19, 2025

Easy purchases. No issues had with purchase or delivery. Would purchase again.

Date of experience: May 8, 2025
Michigan
1 review
0 helpful votes
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Proceed with Caution
May 19, 2025

I ordered a book for a course and they cancelled my order. They said the credit card system canceled my order, but I did not receive an alert from my bank. This futher let's me know that there was fradulent activity by the site as a way to gain more money from its customers. When I went in to submit a new order, the price had doubled. I was given a ton of apologies but no one was willing to give me the same price for the book I ordered less than 24hrs prior. Not to mention the fact that I was told the credit card system cancelled my transaction, only for the money to have been removed from my account. If it was cancelled the hold on my money should have been released immediately.

eCampus.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 8, 2025
California
1 review
0 helpful votes
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Easy
May 18, 2025

It is consistently easy to locate texts. Thank you for having so many materials and for having a system that is easy to navigate.

Date of experience: May 8, 2025
Florida
1 review
0 helpful votes
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Easy!
May 17, 2025
Updated review

So easy and convenient. Love eCampus! I don't have to pay full price and I don't have to keep the books, win win!

Date of experience: May 7, 2025

Lincoln on Leadership
May 8, 2025
Previous review

Great book and super helpful for my class. Looking forward to using ecampus again next semester

Date of experience: April 28, 2025
Utah
1 review
0 helpful votes
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Very Easy
May 17, 2025
Updated review

I absolutely love this site they have helped get me my books for college quickly.

Date of experience: May 7, 2025

This was easy and helpful
September 5, 2024
Previous review

This was easy and helpful.

Date of experience: August 26, 2024
New York
2 reviews
3 helpful votes
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Too expensive
May 17, 2025

Way too expensive and your coupon isn't what it says it is, 10% off an order and I got 5%

eCampus.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 7, 2025
Texas
1 review
0 helpful votes
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Fine
May 17, 2025
Updated review

Everything was fine. Thank you. Thank you. Thank you so much.

Date of experience: May 7, 2025
Erin C. — eCampus.com Rep
11 months ago

Thank you so much for being a valued customer! -eCampus


Easy
February 14, 2025
Previous review

I received the item I ordered in the delivery window stated at the time of purchase.

Date of experience: February 4, 2025
North Carolina
1 review
0 helpful votes
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Great prices
May 17, 2025

I have rented books from them for many years. They have always had great prices.

Date of experience: May 7, 2025
New York
1 review
0 helpful votes
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Great website
May 17, 2025
Updated review

I ordered a hard to find textbook. Fast delivery. Used them again recently.

Date of experience: May 6, 2025

Exactly what I needed.
February 8, 2025
Previous review

Great product. Fast delivery. Arrived earlier than expected.

Date of experience: January 29, 2025
Massachusetts
1 review
0 helpful votes
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Great book
May 17, 2025

Eh fine. Not much to say. Arrived in good condition. Don't love the costs.

eCampus.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 6, 2025
Missouri
1 review
0 helpful votes
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Cancellation
May 16, 2025
Updated review

Cancelled my textbook because of my card... when I checked all was fine. So I am not sure what is going on. Just reordered so we will see

eCampus.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 6, 2025

It was simple and easy to navigate
May 15, 2025
Previous review

It was simple and easy to navigate

Date of experience: May 5, 2025
California
1 review
0 helpful votes
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N/A
May 16, 2025

It was so amazing... omg like I cannot even describe it hey. X

Date of experience: May 6, 2025
California
1 review
0 helpful votes
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Delivery came as expected in great condition.
May 16, 2025
Updated review

Delivery came as expected in great condition. I had no problems with my experience in receiving my textbook.

Date of experience: May 6, 2025

Easy
March 23, 2025
Previous review

Very easy and accessible to order a book. Although it did not take my card on my phone, it worked when I purchased it through my computer. Only reason I gave it 4 stars, instead of 5.

Date of experience: March 13, 2025
Florida
1 review
0 helpful votes
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Amazing
May 15, 2025

Fast shipping great services. I had a problem as the cancel my order and I call them and they say sorry and gave credit and order again ans they ship fast

Date of experience: May 5, 2025