Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Don't pay full price for textbooks. Save money on cheap textbooks and textbook rentals at eCampus.com. Get fast, free shipping on orders over $35.
The company has garnered a generally positive reputation, with customers frequently praising the affordability, quality, and timely delivery of their textbooks. Many users appreciate the ease of use of the platform and the availability of digital content, which enhances their overall experience. However, concerns regarding shipping delays and issues with receiving incorrect items have been noted, leading to some frustration among customers. While the rental process is typically smooth, the inconsistency in delivery times and occasional miscommunication about order fulfillment suggest areas for improvement in customer service and logistics.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
It is a book I was required to have for school. It arrived in good quality and I hope to make use of it
For a moment I did not know when my book will be delivered. I received no updates and gave no location where my book was at.
Very easy to order and fast delivery. Very satisfied with this experience.
This order took too long because the discount codes discounts were not accepted. I was trying to rent a book and my ewards, and different coupon codes were not accepted at check-out. I had to engage with customer service via the chat option, and it just added more time to this process. At the end the representative added a $5 credit so I could get my book. Not very happy with this purchase experience.
My order took a little longer than I would have liked to arrive; however, because the delay was likely impacted by severe weather, it was not unreasonable. Otherwise, I have no complaints.
Book arrived as ordered, in excellent condition. Content is another matter not relevant.
I love and appreciate the wide variety of textbooks and speedy service I always receive!
Beautiful and everything I need and more! It's so amazing and terrific
Fast and expeditious and lowest price over other methods out there for renting books.
Your website is not user friendly all i am trying to do is return my books
The text arrived on time, and I really appreciate the help. Thank You
N/A You are doing an outstanding job thus far whereas I depend on your decisions and Thank You 🙏
Good easy ordering and delivery so far Good pricing an easy to work with.
I purchased this book last week, but the book was returned for a reason unknown to me. I am attempting to purchase this book for the second time because I need it for class. I did appreciate the timely refund, but did not want the book returned.
This is my 2nd time trying to order the book. Venmo doesn't work and debit card order was canceled.
Extremely frustrated with login experience. The process to reset password SHOULD be easy, but it was anything BUT easy.
I have yet to receive bad service ftom ecampus. I have been a customer for a few years and will continue to be, as long as I am in classes. I appreciate the easy access and prices you offer. Thanks.
Thanks for having E-text and low pricing. Have been a customer for a long time and will continue.
I have never had issues with any of my purchases and the material I receive has always been in good shape. Easy access and returns as well as low prices keep me coming back.
I get all my books here great prices, and trusted services. Even hashes my daughter rent from here
Thank you for your feedback! -eCampus
Answer: You can write or highlight in book as long as it less than 1/3 of the page/book.
Answer: Unfortunately, the ebook version of this bundle does not include the access code. Access codes are one-time use only, and are only provided with New versions.
Answer: Ecampus.com does not honor their payout times. I've been waiting 8 weeks now and still have not received payment. They also do not honor the method of payment you choose. I chose direct deposit to ensure fast delivery of the payment. They instead have decided to mail me a check, which I still have not received. Do not sell your used textbooks to ecampus.com if you actually want to receive reimbursement for them.


Thank you for choosing eCampus!