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eCampus.com

4.3

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eCampus.com Reviews Summary

The company has garnered a generally positive reputation, with customers frequently praising the affordability, quality, and timely delivery of their textbooks. Many users appreciate the ease of use of the platform and the availability of digital content, which enhances their overall experience. However, concerns regarding shipping delays and issues with receiving incorrect items have been noted, leading to some frustration among customers. While the rental process is typically smooth, the inconsistency in delivery times and occasional miscommunication about order fulfillment suggest areas for improvement in customer service and logistics.

This summary is generated by AI, based on text from customer reviews

value
2,087
shipping
2,088
quality
2,087
This company responds to reviews on average within 10 days

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23,509 reviews

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Sri Lanka
1 review
0 helpful votes
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It's a book
June 5, 2025

It is a book I was required to have for school. It arrived in good quality and I hope to make use of it

Date of experience: May 26, 2025
Texas
1 review
0 helpful votes
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Easy to manage
June 5, 2025

For a moment I did not know when my book will be delivered. I received no updates and gave no location where my book was at.

Date of experience: May 25, 2025
California
1 review
0 helpful votes
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Book received
June 5, 2025
Updated review

Very easy to order and fast delivery. Very satisfied with this experience.

Date of experience: May 25, 2025

Rental order
May 18, 2025
Previous review

This order took too long because the discount codes discounts were not accepted. I was trying to rent a book and my ewards, and different coupon codes were not accepted at check-out. I had to engage with customer service via the chat option, and it just added more time to this process. At the end the representative added a $5 credit so I could get my book. Not very happy with this purchase experience.

Date of experience: May 8, 2025
Tennessee
1 review
0 helpful votes
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My order took a little longer than I would have liked to arrive; however, because the delay was likely impacted by severe weather, it was not unreasonable. Otherwise, I have no complaints.

Date of experience: May 25, 2025
Erin C. eCampus.com Rep
10 months ago

Thank you for choosing eCampus!

New Jersey
1 review
0 helpful votes
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Book arrived as ordered, in excellent condition. Content is another matter not relevant.

Date of experience: May 25, 2025
Texas
2 reviews
0 helpful votes
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Best Place to get College Textbooks
June 4, 2025
Updated review

I love and appreciate the wide variety of textbooks and speedy service I always receive!

Date of experience: May 25, 2025

Easy peasy!
September 20, 2024
Previous review

Easy peasy!

Date of experience: September 10, 2024
New York
1 review
0 helpful votes
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Incredible
June 4, 2025

Beautiful and everything I need and more! It's so amazing and terrific

Date of experience: May 25, 2025
California
1 review
0 helpful votes
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Good place to rent textbooks
June 4, 2025

Fast and expeditious and lowest price over other methods out there for renting books.

Date of experience: May 25, 2025
New York
1 review
0 helpful votes
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Horrible experience
June 3, 2025

Your website is not user friendly all i am trying to do is return my books

eCampus.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 24, 2025
Ohio
1 review
0 helpful votes
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Good
June 2, 2025
Updated review

The text arrived on time, and I really appreciate the help. Thank You

Date of experience: May 22, 2025

N/A You are doing an outstanding job thus far whereas...
May 18, 2025
Previous review

N/A You are doing an outstanding job thus far whereas I depend on your decisions and Thank You 🙏

Date of experience: May 8, 2025
Ohio
1 review
0 helpful votes
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Good
June 1, 2025
Updated review

Good easy ordering and delivery so far Good pricing an easy to work with.

Date of experience: May 22, 2025

User friendly site so far
May 15, 2025
Previous review

User friendly site so far

Date of experience: May 5, 2025
Illinois
1 review
0 helpful votes
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Mistaken Return
June 1, 2025
Updated review

I purchased this book last week, but the book was returned for a reason unknown to me. I am attempting to purchase this book for the second time because I need it for class. I did appreciate the timely refund, but did not want the book returned.

eCampus.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 19, 2025

Seems good so far
May 25, 2025
Previous review

Seems good so far

Date of experience: May 15, 2025
California
1 review
0 helpful votes
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Payment problem
May 31, 2025

This is my 2nd time trying to order the book. Venmo doesn't work and debit card order was canceled.

eCampus.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 21, 2025
Florida
1 review
0 helpful votes
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Great experience
May 31, 2025

Fast service, good condition, easy website, overall great exp.

Date of experience: May 21, 2025
California
1 review
0 helpful votes
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On time
May 31, 2025

Great delivery and on time books are new or used and in great condition thank you.

Date of experience: May 20, 2025
Missouri
1 review
0 helpful votes
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Website SUCKS!
May 30, 2025

Extremely frustrated with login experience. The process to reset password SHOULD be easy, but it was anything BUT easy.

eCampus.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 20, 2025
Colorado
2 reviews
0 helpful votes
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The best
May 30, 2025
Updated review

I have yet to receive bad service ftom ecampus. I have been a customer for a few years and will continue to be, as long as I am in classes. I appreciate the easy access and prices you offer. Thanks.

Date of experience: May 20, 2025

Thanks
May 13, 2025
Previous review

Thanks for having E-text and low pricing. Have been a customer for a long time and will continue.

Date of experience: May 3, 2025
Texas
1 review
1 helpful vote
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Great Service
May 30, 2025
Updated review

I have never had issues with any of my purchases and the material I receive has always been in good shape. Easy access and returns as well as low prices keep me coming back.

Date of experience: May 19, 2025

Received
October 21, 2024
Previous review

I get all my books here great prices, and trusted services. Even hashes my daughter rent from here

Date of experience: October 8, 2024
Utah
1 review
0 helpful votes
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Ujpop
May 30, 2025

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eCampus.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 19, 2025
New York
1 review
0 helpful votes
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Great Deal
May 30, 2025

This book shipped fast, just at the right time when I needed it.

Date of experience: May 19, 2025
Erin C. eCampus.com Rep
11 months ago

Thank you for your feedback! -eCampus