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Don't pay full price for textbooks. Save money on cheap textbooks and textbook rentals at eCampus.com. Get fast, free shipping on orders over $35.
eCampus.com Reviews Summary
The company has garnered a generally positive reputation, with customers frequently praising the affordability, quality, and timely delivery of their textbooks. Many users appreciate the ease of use of the platform and the availability of digital content, which enhances their overall experience. However, concerns regarding shipping delays and issues with receiving incorrect items have been noted, leading to some frustration among customers. While the rental process is typically smooth, the inconsistency in delivery times and occasional miscommunication about order fulfillment suggest areas for improvement in customer service and logistics.
This summary is generated by AI, based on text from customer reviews
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It cost alot more to buy book after renting it! I would have come out better just buying it from the start
Needed for a class. I prefer to have the physical book moreso than the electronic version because I don't have access all the time when I need.
I received the book timely and in good condition ……………………………….
Readily available for me to order. Delivery was made on time before my class started.
Everything was great except being forced to leave a review 😽
Easy to place order and received book on time. Very good purchase experience!
I placed my order on May 14,2025, and the book was shipped the next day on May 15. The tracking consistently showed an expected delivery date of Wednesday, May 21. However, on that day, the status changed to a delay—now expected by Friday, May 23, by 7:00 PM. When it still hadn't arrived after 7:00 PM, I contacted UPS and was told the package had been rerouted. The book finally showed up yesterday—in the pouring rain—left near the road by my mailbox. Because of the weather, both the packaging and the book itself were soaked. This entire experience has been frustrating and honestly unacceptable.
My issue was with the late charge I received. I explained that I finished the class I had and then was in the hospital delivering my baby. When I called to explain they only reversed half of the charge, until I asked to speak with a manager. Eventually the issue was resolved, but I shouldn't have had that experience of discrimination immediately after giving. It was unfair!
In January, I was supposed to receive a rental book within a week. It was shipping fast and had no issues, but when it was "delivered to mailbox," it was not there. I have emailed and called and even tried contacting UPS, but have not gotten a response. I am sure I am expected to pay for the book in full since it was a rental, but will not be doing so since I have had no help in finding it, was unable to use it and paid for it, and am unable to return it. I am really disappointed.
Fraud detection prevented me from using my normal means of purchasing stuff. It took several tries and several different methods to get it to process. Called my bank and they said that my account was unlocked and things should be good to go on my end.
First time in 10 years using ecampus that books took 2 weeks to deliver even from marketplace and provided tracking numbers were incorrect, showed UPS but got shipped using Fedex.
The site was a bit confusing. I wanted to rent a current digital version for a few months.
Super easy to find my textbook. Works great for people who read better from text
I was not emailed that my book was canceled and wished there was faster way to find out rather than having to check in my account. Hope the 2nd time works.
Cannot receive any emails to reset password and the book is most likely going to be returned late because I cannot get the UPS return label.
Very satisfied. Books are in good condition.price is affordable.
I was very pleased with my order. New books, Price affordable., and delivered on time.
Wish I had found this site about 4 semesters ago. Purchase and redemption of book was so easy. Definately will recommend this site to other classmates.
Site was easy to maneuver and my text was 20+ dollars cheaper. Wish I had found this site 2 semesters ago.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for being a valued customer! -eCampus