On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Don't pay full price for textbooks. Save money on cheap textbooks and textbook rentals at eCampus.com. Get fast, free shipping on orders over $35.
eCampus.com Reviews Summary
The company has garnered a generally positive reputation, with customers frequently praising the affordability, quality, and timely delivery of their textbooks. Many users appreciate the ease of use of the platform and the availability of digital content, which enhances their overall experience. However, concerns regarding shipping delays and issues with receiving incorrect items have been noted, leading to some frustration among customers. While the rental process is typically smooth, the inconsistency in delivery times and occasional miscommunication about order fulfillment suggest areas for improvement in customer service and logistics.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Pearson, publisher, for textbooks uses e.campus.com to distribute books. However, e.campus charges shipping fees for Pearson 's textbooks, but free shipping for all e.campus products over $35.
E campus always has coupons, it is quick, easy and has fast shipping.
Quick, easy and reliable! Will use again and again! Thanks!
Great website to find books for my children's academic school year.
My previous order was canceled by the system. I had to reorder the book today.
It was quick and easy to find what I needed.
I would like the hard copy of the book mailed to my slow mailing address
Great price and great delivery! Thank you for having the material in stock. Thank you for shipping!
First, I love the price and hoped for the best! I received my book today and it is exactly what I needed. The book I ordered was package excellently and the fast shipping is greatly appreciated. Thank you!
...
My online book allowed access right away and reasonable pricing
Super easy and convenient and cost effective. Fast delivery and good quality.
Check used books better. There was excessive markings in this book.
No issues! Easy to use! Will use again for future classes if texts are required. Like that its less expensive then buying and am able to return when done.
I have received two different coupon codes in emails from the company and neither of them have worked.
It was very smooth process to find and rent the book from eCampus.com
La fecha de entrega fue más rapido de lo que creía, eso me encanto.
Y el pedido en general estuve genial, todo muy bien recomendado 👍
Facil de buscar los productos, facil de usar y todo muy bien ordenado.
Overall good experience with ordering from eCampus, but prefer all books to have rental options.
Worst customer service and glitchy site. Takes money but doesn't provide an order number or the ebook. Site seems fraudulent
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback and for shopping with us! -eCampus