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Don't pay full price for textbooks. Save money on cheap textbooks and textbook rentals at eCampus.com. Get fast, free shipping on orders over $35.
eCampus.com Reviews Summary
The company has garnered a generally positive reputation, with customers frequently praising the affordability, quality, and timely delivery of their textbooks. Many users appreciate the ease of use of the platform and the availability of digital content, which enhances their overall experience. However, concerns regarding shipping delays and issues with receiving incorrect items have been noted, leading to some frustration among customers. While the rental process is typically smooth, the inconsistency in delivery times and occasional miscommunication about order fulfillment suggest areas for improvement in customer service and logistics.
This summary is generated by AI, based on text from customer reviews
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I realize that I no longer needed this book. I reached out to customer service and they assisted me through the process
Renting my textbook was a very smooth process. Ecampus is very easy and convenient.
Too long ago to remember. Why do you need 50 characters? The last time I ordered from you was years ago. Also, I don't remember the date, so why do I have to fill out that field before I can place my order. This is a nightmare I'm not likely to repeat.
Great products and service. Will definitely return to rent more textbooks
Cheaper books, great variety of books needed for college, the navigation of the website is easy and excellent.
I placed an order yesterday and it was cancelled because of security concerns. I had to reorder lets see if this one goes through
I never received my book because someone from your facility printed the label wrong and ups kept returning the package. Hopefully this time you can get it right.
I have a physical address and a PO Box. They cancelled because of discrepancies.
I wish I could check to see if my rewards are valid before I apply them/spend my points. Now I'm back to basically no points.
Great website otherwise, I appreciate the variety they have.
I had the cart emptied at least 3 times by the site trying to pay for this book while it was in the cart
My cart updated removing the books more than once while in the cart (this was a matter of seconds not a cart left open for minutes or hours on end)
The website is very hard to navigate on a cell phone. I had an order cancelled because the shipping/billing address ended up auto filling twice, duplicating the street portion of the address. It wasn't noticeable until I returned to the site again after the order was cancelled and double checked.
I was hesitant at first because I wasn't familiar with the website and how it works. I was also uneasy about using my card on their website, but after using their resources multiple times, I've had a consistently great experience.
I am in the research phase of my program. I need to read a lot of books. Being able to rent books is saving me a lot of money. I like having a digital option as well
I received my book promptly, and the book is in good condition. It was an excellent price for the service. I will consider the rental option in the future when I need textbooks.
Best prices for "physical" textbooks. Many college book stores are only selling digital versions. Reading digitally lessens comprehension.
Frustrating to have time wasted editing CC info several times before going through
No problems. They had the book and shipped on time. I went back to the site for another text this year.
After ordering it, a few days later, you told me it was no longer available. Now I have to wait for you to refund my money. When I order a book and it shows as in stock, I should be given some sort of credit or discount for the inconvenience. I fulfilled my end.
I received a notice that my last order was canceled. I tried using the live chat function, but it didn't work. Please let me know why.
The email for coupon landed on promotion, and I did not open for long time. Until I did not receive confirmation on the next order, I checked elsewhere to find out if it landed elsewhere, then I found the coupon. When I placed order, I left it open for checking the coupon but did not find it in the inbox. When I got back to Ecampus, there was another order form appeared so I refilled the order on that form and paid. After I closed out the tabs, I found that the order that I left open to look for the coupon was still opened for the lower price. Why did you/Ecampus send me another order form at that time then? That was how I was stuck with paying higher price without using the coupon, and I am not working, it's tough!
I really enjoyed this book. At first, I just rent the book, but the end of my semester I purchased the book
Having a great experience so far. I love the audio reading and the videos in the book.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for being a valued customer! -eCampus