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Don't pay full price for textbooks. Save money on cheap textbooks and textbook rentals at eCampus.com. Get fast, free shipping on orders over $35.
eCampus.com Reviews Summary
The company has garnered a generally positive reputation, with customers frequently praising the affordability, quality, and timely delivery of their textbooks. Many users appreciate the ease of use of the platform and the availability of digital content, which enhances their overall experience. However, concerns regarding shipping delays and issues with receiving incorrect items have been noted, leading to some frustration among customers. While the rental process is typically smooth, the inconsistency in delivery times and occasional miscommunication about order fulfillment suggest areas for improvement in customer service and logistics.
This summary is generated by AI, based on text from customer reviews
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The book delivery as stated! Very speedy and the ease of renting was easy.
Book I purchased was in great condition just took longer I expected with assigned deadline the website originally quoted.
I placed an order on a Monday and paid the expedited shipping expecting to receive book by at Wednesday as my shipping was 4 times more than what book cost me. But did not receive book until the FOLLOWING Monday a week later. I needed the booker sooner.
I rented Content Area Reading: Literacy and Learning Across the Curriculum. The book looks brand new. The delivery time was quick. I like that I have until December to return it or choose to purchase it at the end of the rental.
User-friendly website. Easy to find and order what I needed.
Always a great experience. The books arrive on time and are in good condition. The return process is easy as well.
It was fairly easy to navigate the site to order and use the book
Thank you for shopping with us! -eCampus
Seemed easy but I hope I get the digital book
Easy to order. Used the ISBN to confirm I am ordering the correct book for a college Spanish language class. ECampus website is easy to navigate and order the book. The book was in great shape when I received it.
Easy to find the book using isbn search
Good. Kind of annoying how much they email you and force you to do things like this review.
Took 10 days to receive my book. I was not expecting it to take that long. Clearly need to order in a more timely fashion before class starts.
The checkout process has been very frustrating! I attempted at least ten times, probably more, to complete my purchase, but it always returned me to the same screen. I couldn't even use the credit on my account.
Ordering process easy and smooth. The book selection at eCampus is immense. I also purchased an Engineering Geology technical manual. I will be back for more!
I got it on time and it was cheap, so I'm happy. It didn't come with instructions on how to return it when class is over though so I'm not sure about that.
To return your eCampus.com rental:
1. Sign in to your My Account.
2. Select Manage My Rentals/Returns.
3. Select Return My Rental for Free.
4. Select only the books you packaged in the box, then click Print Label & Complete Return.
5. Print your prepaid UPS shipping label and packing slip and drop your rental return off at any UPS location. DO NOT drop this package off at the post office.
Thank you! -eCampus
They have almost every book I've ever needed. All books always come in really good condition.
Quick, easy, and my books are always in great condition. I also love that when renting I can choose how long I want to rent them for. For someone in an accelerated program it helps cut down some costs. I also love that all I have to do is print off the labels it emails me and take it to my local shipping store.
I realize that I no longer needed this book. I reached out to customer service and they assisted me through the process
Renting my textbook was a very smooth process. Ecampus is very easy and convenient.
Too long ago to remember. Why do you need 50 characters? The last time I ordered from you was years ago. Also, I don't remember the date, so why do I have to fill out that field before I can place my order. This is a nightmare I'm not likely to repeat.
Great products and service. Will definitely return to rent more textbooks
Cheaper books, great variety of books needed for college, the navigation of the website is easy and excellent.
I placed an order yesterday and it was cancelled because of security concerns. I had to reorder lets see if this one goes through
I never received my book because someone from your facility printed the label wrong and ups kept returning the package. Hopefully this time you can get it right.
I have a physical address and a PO Box. They cancelled because of discrepancies.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback and for choosing eCampus!