Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of eCampus.com

eCampus.com

4.3

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Don't pay full price for textbooks. Save money on cheap textbooks and textbook rentals at eCampus.com. Get fast, free shipping on orders over $35.


Sponsored message from eCampus.com
Use Coupon Code SITEJABBER for 3% Off Your Order!
Claim Deal
How would you rate eCampus.com?
grey stargrey stargrey stargrey stargrey star

eCampus.com Reviews Summary

The company has garnered a generally positive reputation, with customers frequently praising the affordability, quality, and timely delivery of their textbooks. Many users appreciate the ease of use of the platform and the availability of digital content, which enhances their overall experience. However, concerns regarding shipping delays and issues with receiving incorrect items have been noted, leading to some frustration among customers. While the rental process is typically smooth, the inconsistency in delivery times and occasional miscommunication about order fulfillment suggest areas for improvement in customer service and logistics.

This summary is generated by AI, based on text from customer reviews

value
2,087
shipping
2,088
quality
2,087
This company responds to reviews on average within 10 days

Instant Feedback

23,462 reviews

We monitor reviews for authenticity

California
1 review
0 helpful votes
Follow Ashley L.
Unfollow Ashley L.
Share Review
Report Review

Canceled order
August 9, 2025
Updated review

Needed this book for school and they canceled my order bc it appeared fraudulent. Major inconvenience. Now I have to pay additional money for shipping to get here in time

eCampus.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 30, 2025

Easily ordered a book I needed
August 8, 2025
Previous review

Easily ordered a book I needed

Date of experience: July 29, 2025
Arkansas
1 review
0 helpful votes
Follow Crystal M.
Unfollow Crystal M.
Share Review
Report Review

Great
August 9, 2025
Updated review

Awesome book. Will use this application again. Awesome experience all the way around

Date of experience: July 30, 2025

Very easy to manuever
June 15, 2025
Previous review

Very easy to manuever

Date of experience: June 5, 2025
New Jersey
1 review
0 helpful votes
Follow Anik M.
Unfollow Anik M.
Share Review
Report Review

Ordering was easy
August 9, 2025
Updated review

Ordering was easy and and they have a good collection. The shipping was fast.

Date of experience: July 29, 2025
Erin C. — eCampus.com Rep
8 months ago

Thank you for your feedback! -eCampus


Ordering was quick and easy
July 21, 2025
Previous review

Ordering was quick and easy

Date of experience: July 10, 2025
Texas
1 review
0 helpful votes
Follow Crystal O.
Unfollow Crystal O.
Share Review
Report Review

Fantastic
August 9, 2025
Updated review

Books always ship fast and returns are easy! Highly recommend!

Date of experience: July 29, 2025

Excellent service
May 4, 2025
Previous review

My order always arrives promptly and returning books is a breeze. I've even sold books to ecampus and received a fair price.

Date of experience: January 9, 2025
Illinois
1 review
0 helpful votes
Follow Marnie S.
Unfollow Marnie S.
Share Review
Report Review

Order
August 8, 2025

I placed an initial order, then was told it was canceled due to some question about my payment method, and my money would be refunded. In order to refund me, that means my payment went through, so then what was the issue. I reordered and will see what happens.

eCampus.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 28, 2025
California
1 review
0 helpful votes
Follow Denise H.
Unfollow Denise H.
Share Review
Report Review

Efficient
August 8, 2025
Updated review

Process was efficient and took very little time and effort.

Date of experience: July 29, 2025

Process was easy
July 24, 2025
Previous review

Process was easy.

Date of experience: July 14, 2025
New York
1 review
0 helpful votes
Follow Samantha S.
Unfollow Samantha S.
Share Review
Report Review

Radiography in the digital age
August 8, 2025

Really fast shipping, book came untouched, exactly what I needed!

Date of experience: July 25, 2025
Oregon
1 review
0 helpful votes
Follow Jonathan R.
Unfollow Jonathan R.
Share Review
Report Review

Thought it was a good site
August 8, 2025

Thought it was a good site. Placed an order to ship to my wife. I paid for the order with my debit card. ECampus books cancelled the order because My billing name did not match my wifes shipping name. Spend 25 mins on hold trying to get the order figured out. No help from customer service

eCampus.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 28, 2025
Iowa
1 review
0 helpful votes
Follow Megan V.
Unfollow Megan V.
Share Review
Report Review

Easy and Cheaper
August 7, 2025
Updated review

I have never used this website to purchase textbooks but it was easy and cheaper than even Amazon textbooks. I received my books fairly quickly as well. I wish I used it earlier in my college years!

Date of experience: July 28, 2025

Easy and affordable, although I cannot say how great...
July 22, 2025
Previous review

Easy and affordable, although I cannot say how great the service is since I have not received the books yet!

Date of experience: July 12, 2025
Sri Lanka
1 review
0 helpful votes
Follow Jacob R.
Unfollow Jacob R.
Share Review
Report Review

Good
August 7, 2025

It's good, got the right book, delivery on time, book in good condition

Date of experience: July 28, 2025
Wisconsin
1 review
0 helpful votes
Follow Judah B.
Unfollow Judah B.
Share Review
Report Review

Misguiding discounts
August 7, 2025

They provide a very big display saying that all orders over $35 are free shipping. Except this doesn't work with Marketplace offers, which is by far the greatest way they sell their books. Very misleading and disappointing.

eCampus.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 27, 2025
Minnesota
1 review
0 helpful votes
Follow P T.
Unfollow P T.
Share Review
Report Review

Cost effective and easy
August 7, 2025

The process was easy to get my textbook and it was much cheaper than other places.

Date of experience: July 27, 2025
Alabama
1 review
0 helpful votes
Follow Michael W.
Unfollow Michael W.
Share Review
Report Review

Book rental
August 6, 2025

It was an easy and affordable choice to rent books. I was thankful to find this website. Others were over priced or complicated

Date of experience: July 27, 2025
California
2 reviews
0 helpful votes
Follow Kazuya T.
Unfollow Kazuya T.
Share Review
Report Review

Fast and Easy
August 6, 2025

Simple and affordable. Easy to check out. Lots of options. Other affordable options available to compare too but 1 out of 3 books I get here.

Date of experience: April 21, 2025
Illinois
1 review
0 helpful votes
Follow Marcie M.
Unfollow Marcie M.
Share Review
Report Review

Social Ethics and moral
August 5, 2025

My daughter needed book for summer semester and we couldn't wait the 3 or 4 weeks for the book arrive. Found website and was able to rent book for a great discount

Date of experience: July 7, 2025
Texas
1 review
0 helpful votes
Follow Joshua T.
Unfollow Joshua T.
Share Review
Report Review

Only complaint was that shipping to awhile for a couple of my books

Date of experience: July 25, 2025
Erin C. — eCampus.com Rep
8 months ago

Thank you for shopping at eCampus!

New York
1 review
0 helpful votes
Follow Marissa S.
Unfollow Marissa S.
Share Review
Report Review

Really good
August 4, 2025

It was very nice, I have nothing more to add, thank you so much.

Date of experience: July 1, 2025
Michigan
1 review
0 helpful votes
Follow Michelle M.
Unfollow Michelle M.
Share Review
Report Review

Excellent company
August 3, 2025

Book arrived super fast & perfect condition. Great price as well!

Date of experience: July 24, 2025
Washington
1 review
0 helpful votes
Follow Anna B.
Unfollow Anna B.
Share Review
Report Review

Book arrived well
August 3, 2025
Updated review

While shipping was a little slower than I would have liked for a class book, it arrived packaged with care and in excellent condition. Will certainly use this bc company again in the future.

Date of experience: July 24, 2025

The process was simple and quick to find many options
July 17, 2025
Previous review

The process was simple and quick to find many options.

Date of experience: July 7, 2025
Kansas
1 review
0 helpful votes
Follow Laura L.
Unfollow Laura L.
Share Review
Report Review

An Introduction to Business Ethics
August 3, 2025
Updated review

I ordered it last Friday, July 18,2025 and I put a rush on it of 1-5 days and I have not yet received it.

eCampus.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 18, 2025

Excellent
August 23, 2024
Previous review

The process was efficient. I was able to quickly find what I was looking for; the website's ease made it quick, effortless, and easy.

Date of experience: August 13, 2024