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Don't pay full price for textbooks. Save money on cheap textbooks and textbook rentals at eCampus.com. Get fast, free shipping on orders over $35.
The company has garnered a generally positive reputation, with customers frequently praising the affordability, quality, and timely delivery of their textbooks. Many users appreciate the ease of use of the platform and the availability of digital content, which enhances their overall experience. However, concerns regarding shipping delays and issues with receiving incorrect items have been noted, leading to some frustration among customers. While the rental process is typically smooth, the inconsistency in delivery times and occasional miscommunication about order fulfillment suggest areas for improvement in customer service and logistics.
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Needed this book for school and they canceled my order bc it appeared fraudulent. Major inconvenience. Now I have to pay additional money for shipping to get here in time
Awesome book. Will use this application again. Awesome experience all the way around
Ordering was easy and and they have a good collection. The shipping was fast.
Books always ship fast and returns are easy! Highly recommend!
My order always arrives promptly and returning books is a breeze. I've even sold books to ecampus and received a fair price.
I placed an initial order, then was told it was canceled due to some question about my payment method, and my money would be refunded. In order to refund me, that means my payment went through, so then what was the issue. I reordered and will see what happens.
Process was efficient and took very little time and effort.
Really fast shipping, book came untouched, exactly what I needed!
Thought it was a good site. Placed an order to ship to my wife. I paid for the order with my debit card. ECampus books cancelled the order because My billing name did not match my wifes shipping name. Spend 25 mins on hold trying to get the order figured out. No help from customer service
I have never used this website to purchase textbooks but it was easy and cheaper than even Amazon textbooks. I received my books fairly quickly as well. I wish I used it earlier in my college years!
Easy and affordable, although I cannot say how great the service is since I have not received the books yet!
They provide a very big display saying that all orders over $35 are free shipping. Except this doesn't work with Marketplace offers, which is by far the greatest way they sell their books. Very misleading and disappointing.
The process was easy to get my textbook and it was much cheaper than other places.
It was an easy and affordable choice to rent books. I was thankful to find this website. Others were over priced or complicated
Simple and affordable. Easy to check out. Lots of options. Other affordable options available to compare too but 1 out of 3 books I get here.
My daughter needed book for summer semester and we couldn't wait the 3 or 4 weeks for the book arrive. Found website and was able to rent book for a great discount
Only complaint was that shipping to awhile for a couple of my books
Thank you for shopping at eCampus!
It was very nice, I have nothing more to add, thank you so much.
Book arrived super fast & perfect condition. Great price as well!
While shipping was a little slower than I would have liked for a class book, it arrived packaged with care and in excellent condition. Will certainly use this bc company again in the future.
The process was simple and quick to find many options.
I ordered it last Friday, July 18,2025 and I put a rush on it of 1-5 days and I have not yet received it.
The process was efficient. I was able to quickly find what I was looking for; the website's ease made it quick, effortless, and easy.
Answer: You can write or highlight in book as long as it less than 1/3 of the page/book.
Answer: Unfortunately, the ebook version of this bundle does not include the access code. Access codes are one-time use only, and are only provided with New versions.
Answer: Ecampus.com does not honor their payout times. I've been waiting 8 weeks now and still have not received payment. They also do not honor the method of payment you choose. I chose direct deposit to ensure fast delivery of the payment. They instead have decided to mail me a check, which I still have not received. Do not sell your used textbooks to ecampus.com if you actually want to receive reimbursement for them.


Thank you for your feedback! -eCampus