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eCampus.com

4.3

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Don't pay full price for textbooks. Save money on cheap textbooks and textbook rentals at eCampus.com. Get fast, free shipping on orders over $35.


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eCampus.com Reviews Summary

The company has garnered a generally positive reputation, with customers frequently praising the affordability, quality, and timely delivery of their textbooks. Many users appreciate the ease of use of the platform and the availability of digital content, which enhances their overall experience. However, concerns regarding shipping delays and issues with receiving incorrect items have been noted, leading to some frustration among customers. While the rental process is typically smooth, the inconsistency in delivery times and occasional miscommunication about order fulfillment suggest areas for improvement in customer service and logistics.

This summary is generated by AI, based on text from customer reviews

value
2,087
shipping
2,088
quality
2,087
This company responds to reviews on average within 10 days

Instant Feedback

23,495 reviews

We monitor reviews for authenticity

New York
1 review
0 helpful votes
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Discount and reward codes don't work
August 14, 2025

I had a reward and a discount code and they werent' accepted for faulty reasons. It said the rental order was not over $75 but it was $84.99. For the reward, it said it wasn't over $30. What a hassle.

eCampus.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 4, 2025
California
1 review
0 helpful votes
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Efficient delivery
August 13, 2025
Updated review

My order was received quickly. I would use again in the future.

Date of experience: August 3, 2025

Ease of checkout
July 27, 2025
Previous review

Ease of checkout

Date of experience: July 17, 2025
New Jersey
1 review
0 helpful votes
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Very Amenable
August 13, 2025
Updated review

Bought my first book for law school at a good price compared, let's say, Amazon

Date of experience: August 3, 2025

Pricing is relatively good compared to other sites
August 13, 2025
Previous review

Pricing is relatively good compared to other sites.

Date of experience: August 3, 2025
North Carolina
1 review
0 helpful votes
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Best Website
August 13, 2025
Updated review

The best way to buy a textbook. I saved a fraction of the cost.

Date of experience: August 3, 2025

It was easy!
June 8, 2025
Previous review

It was easy!

Date of experience: May 28, 2025
Tennessee
1 review
0 helpful votes
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Good
August 13, 2025

Good. Awesome, fast, easy, better than buying at a bookstore

Date of experience: August 3, 2025
New York
1 review
0 helpful votes
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OK.
August 13, 2025

I only received half of my order but they did refund me for what I did not get.

eCampus.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 27, 2025
South Carolina
1 review
0 helpful votes
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Crossing the Line: Finding American in the Borderlands
August 13, 2025
Updated review

Didn't have all of the books I need. I really wanted to get all of my books from one place.

Date of experience: August 3, 2025
Erin C. — eCampus.com Rep
8 months ago

Thank you for choosing eCampus!


Easy to use!
June 15, 2025
Previous review

Easy to use!

Date of experience: June 4, 2025
New York
1 review
0 helpful votes
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Expensive
August 13, 2025

Your books are more expensive than other site but because the schools recommend that we use your site we do- if you're getting all the schools to use you as their primary resource you should make your prices comparable to the other sites.

Date of experience: August 3, 2025
Erin C. — eCampus.com Rep
8 months ago

Our book prices are comparable to other rental companies, prices also fluctuate daily, depending on supply and demand. We value you as a customer and appreciate your feedback. Thank you for choosing eCampus!

California
1 review
0 helpful votes
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Easy experience
August 13, 2025

Thank you so much the textbook looked brand new and was very useful for my online class. It was so nice to have a hard copy

Date of experience: August 2, 2025
Kentucky
1 review
0 helpful votes
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So easy
August 12, 2025

This site is great! Easy to order & easy to return! One less thing to worry about getting ready for college classes.

Date of experience: August 2, 2025
Illinois
1 review
0 helpful votes
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Package was open
August 12, 2025

Envelope with code was already open. Hope the code will work

eCampus.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 2, 2025
New Jersey
1 review
0 helpful votes
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Old Reliable
August 11, 2025
Updated review

ECampus is my go-to for textbook rentals and continues to provide reasonable and flexible pricing as well as multiple options for rental duration.

Date of experience: August 1, 2025

Best Textbook Rental Site Nowadays
January 14, 2025
Previous review

ECampus has been the go-to for textbooks over the last 2.5 years. It has always had exactly the textbooks/edition needed for reasonable prices.

Date of experience: January 3, 2025
Pennsylvania
1 review
0 helpful votes
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Order error
August 11, 2025

My past order was cancelled and I was charged any way. I need a refund.

eCampus.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 31, 2025
Maryland
1 review
0 helpful votes
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Great Choice
August 11, 2025

Best Decision ever to have the book for rental. It helped me so much having the book to do my assignments

Date of experience: August 1, 2025
Pennsylvania
1 review
0 helpful votes
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Order
August 11, 2025

I placed an order and you cancelled it, so I had to replace my order

eCampus.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 31, 2025
Florida
1 review
0 helpful votes
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It was good
August 11, 2025

Good i went to the site and found what I needed at a good price.

Date of experience: August 1, 2025
Michigan
1 review
0 helpful votes
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Cancelled my order without alerting me?
August 10, 2025
Updated review

I ordered 2 rentals and one online access book. Two weeks later, I got the delivery notification, but I hadn't seen any books. When I went to look at my order status on the website, it said that the order was cancelled one day after I ordered it. Sure enough, I had the refund in my bank statement. I'm trying again but I wish I had gotten an email or an explanation for why my order was cancelled

eCampus.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 31, 2025

Simple web design
July 25, 2025
Previous review

Simple web design

Date of experience: July 15, 2025
Connecticut
1 review
0 helpful votes
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Just what I needed for my class. Good price too. So far so good.

Date of experience: July 31, 2025
South Carolina
1 review
0 helpful votes
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August 10, 2025
Updated review

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eCampus.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 30, 2025

NONE!
July 27, 2025
Previous review

NONE!

Date of experience: July 16, 2025
Texas
1 review
0 helpful votes
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Worked as promised.
August 9, 2025

I got all my books without issue. Would recommend if you are a college student on a budget.

Date of experience: July 30, 2025