Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of eCampus.com

eCampus.com

4.3

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Don't pay full price for textbooks. Save money on cheap textbooks and textbook rentals at eCampus.com. Get fast, free shipping on orders over $35.


Sponsored message from eCampus.com
Use Coupon Code SITEJABBER for 3% Off Your Order!
Claim Deal
How would you rate eCampus.com?
grey stargrey stargrey stargrey stargrey star

eCampus.com Reviews Summary

The company has garnered a generally positive reputation, with customers frequently praising the affordability, quality, and timely delivery of their textbooks. Many users appreciate the ease of use of the platform and the availability of digital content, which enhances their overall experience. However, concerns regarding shipping delays and issues with receiving incorrect items have been noted, leading to some frustration among customers. While the rental process is typically smooth, the inconsistency in delivery times and occasional miscommunication about order fulfillment suggest areas for improvement in customer service and logistics.

This summary is generated by AI, based on text from customer reviews

value
2,087
shipping
2,088
quality
2,087
This company responds to reviews on average within 10 days

Instant Feedback

23,501 reviews

We monitor reviews for authenticity

North Carolina
1 review
0 helpful votes
Follow Zachary H.
Unfollow Zachary H.
Share Review
Report Review

First order was cancelled for no reason so I had to place the order for the book again and now I'm down $170+ for the next 3-5 days if not longer.

eCampus.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 6, 2025
California
1 review
0 helpful votes
Follow Angela L.
Unfollow Angela L.
Share Review
Report Review

Easy and fast
August 16, 2025

Signed in made an account found my book ordered it paid for it. It came within a few days super easy super excited they had it in stock.

Date of experience: August 6, 2025
Illinois
1 review
0 helpful votes
Follow Hannah B.
Unfollow Hannah B.
Share Review
Report Review

Assessing and guiding
August 16, 2025

I am about to use this for a masters class. Arrived quickly and was easy to order.

Date of experience: August 6, 2025
Virginia
1 review
0 helpful votes
Follow Tara C.
Unfollow Tara C.
Share Review
Report Review

Good experience.
August 16, 2025

The book I needed was easy to find with eCampus.com. It was a decent price, shipped and arrived on time, packaged very well and condition was exactly as described at the time of purchase.

Date of experience: August 6, 2025
California
1 review
0 helpful votes
Follow Jack M.
Unfollow Jack M.
Share Review
Report Review

Never Recieved
August 16, 2025
Updated review

Never received my book, I suspect they actually don't have it in stock.

eCampus.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 5, 2025

Website looks a bit dated but otherwise it was fast...
July 29, 2025
Previous review

Website looks a bit dated but otherwise it was fast and easy

Date of experience: July 18, 2025
New Jersey
1 review
0 helpful votes
Follow Chevon G.
Unfollow Chevon G.
Share Review
Report Review

Keep cancelling order
August 16, 2025

I have placed two orders, now this is the third, and you all keep cancelling the order for no reason. The two orders were *******, *******. There is no reason that is given for this delay, I need the textbooks before school begins in a couple of weeks. I have just placed the third order, (*******) with the same items, and I am hoping that the order is not canceled.

eCampus.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 4, 2025
Ohio
1 review
0 helpful votes
Follow MARSHA R.
Unfollow MARSHA R.
Share Review
Report Review

Discounts where?!
August 15, 2025
Updated review

The only place that had the actual book.! But It shouldn't have been any reason why my discount codes didn't work or couldn't be used

eCampus.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 5, 2025

The promo code did not work, my $5 rewards for 175...
July 29, 2025
Previous review

The promo code did not work, my $5 rewards for 175 points did not work, and my city is Garfield Hts... NOT CLEVELAND! Not a good experience!

Date of experience: July 19, 2025
Florida
1 review
0 helpful votes
Follow Mario R.
Unfollow Mario R.
Share Review
Report Review

Convenient and Low price
August 15, 2025
Updated review

The biggest draw is the price. I will admit, that at first I was hesitant, but after renting books from you a few times now I don't have reservations.

Date of experience: August 5, 2025

Good price
February 7, 2025
Previous review

I did not have any issues. It can take a bit long for the books to come in, but the price is well worth it.

Date of experience: January 28, 2025
Arkansas
1 review
0 helpful votes
Follow brett d.
Unfollow brett d.
Share Review
Report Review

Great Books
August 15, 2025
Updated review

Books came on time and were in great condition. Prices were cheapest around and cheaper by about 40 bucks. Great deal!

Date of experience: August 5, 2025

Easy to use and good price
August 28, 2024
Previous review

Easy to use and good price

Date of experience: August 18, 2024
South Carolina
1 review
1 helpful vote
Follow Carolyn B.
Unfollow Carolyn B.
Share Review
Report Review

Easy
August 15, 2025
Updated review

Too easy to order and return. Cheaper than the college book store by far.

Date of experience: May 8, 2025
Erin C. — eCampus.com Rep
8 months ago

Thank you so much for your feedback! -eCampus


.
June 9, 2025
Previous review

00000000000"""""""""""""""""00000000000000000000000000000000000000000000000

Date of experience: May 30, 2025
New York
1 review
0 helpful votes
Follow Yeshayahu S.
Unfollow Yeshayahu S.
Share Review
Report Review

No customer service
August 15, 2025
Updated review

I rented a book and when I returned it, I got charged $200 for a damaged return, when I asked for an explanation, I had to chase after a rep for 2 days till I got a picture of the "damaged" book it wasn't even my book! You would think that after that I would be refunded immediately and given some compensation for my time, but no I had to email back and forth countless times for a week and a half till I finally got approved for a refund and it took another 4 days to get it actually back! And for all that time effort and energy that I had to put into getting my money back for a mistake on your end I got a measly $25 store credit, I would never recommend anyone to ever use this scam of a site!

eCampus.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 18, 2025

Amazing
February 12, 2025
Previous review

Awesome experience from A to Z
That was easy as can be
Thank you

Date of experience: February 2, 2025
Indiana
1 review
0 helpful votes
Follow Abigail Q.
Unfollow Abigail Q.
Share Review
Report Review

Very good
August 15, 2025
Updated review

The process of renting the textbook was very easy and the return process was even easier. Thank you for the free shipping opportunity!

Date of experience: August 4, 2025

So far so good
April 11, 2025
Previous review

So far so good

Date of experience: March 31, 2025
Texas
1 review
0 helpful votes
Follow Trace M.
Unfollow Trace M.
Share Review
Report Review

College books
August 15, 2025
Updated review

ECampus was very easy to find textbooks needed and order for my classes

Date of experience: August 4, 2025

Very easy to use and find books
August 13, 2025
Previous review

Very easy to use and find books

Date of experience: August 3, 2025
Texas
1 review
0 helpful votes
Follow Joseph S.
Unfollow Joseph S.
Share Review
Report Review

Quick and easy service
August 14, 2025

The website was very easy to use and I am happy to have found my textbook for such an affordable price. Shipped fast!

Date of experience: August 4, 2025
New Jersey
1 review
0 helpful votes
Follow Lizbeth C.
Unfollow Lizbeth C.
Share Review
Report Review

N/A
August 14, 2025

N/A N/A. N/A N/A N/A N/A N/A. N/A N/A N/A N/A N/A. N/A N/A N/A..

Date of experience: July 24, 2025
Georgia
1 review
0 helpful votes
Follow Jessica B.
Unfollow Jessica B.
Share Review
Report Review

Great pricing compared to Amazon and my campus bookstore!
August 14, 2025
Updated review

As a student who learns better hands-on and with the physical book, I LOVE this site for providing cheap alternatives in nice condition. This will be my first time buying a book to own, and, compared to my campus bookstore, eCampus had it $100 cheaper.

Date of experience: August 4, 2025

Been using eCampus for a year now and I appreciate...
August 23, 2024
Previous review

Been using eCampus for a year now and I appreciate the discounted rates for textbooks! My university didn't offer the option to rent my needed materials this semester and spending $81 dollars was out of the budget. I was able to rent the same textbook through eCampus for $29 including taxes & shipping. My book should be here in the next 3 days, thanks eCampus :)

Date of experience: August 13, 2024
South Dakota
1 review
0 helpful votes
Follow JESSICA F.
Unfollow JESSICA F.
Share Review
Report Review

EASY ACCESS TO CHEAP BOOKS
August 14, 2025

2nd time ordering from here. First I ordered for my developmental psyc class and was able to get the book for almost half off and online access to it so i can use it on my ipad whenever i want. Did the same for my human physiology class. Very happy with the price and formatting.

Date of experience: August 4, 2025
Illinois
2 reviews
0 helpful votes
Follow Brian G.
Unfollow Brian G.
Share Review
Report Review

Order processed
August 14, 2025
Updated review

Order processed. Haven't received books yet so can't give complete review.

Date of experience: July 29, 2025

Processed order without having to cancel.
August 8, 2025
Previous review

Processed order without having to cancel as another vendor did to me twice (for another book title).

Date of experience: July 10, 2025
Texas
1 review
0 helpful votes
Follow Evelyn O.
Unfollow Evelyn O.
Share Review
Report Review

Timely and tracked
August 14, 2025

Timely and tracked timely and tracked timely and tracked timely and tracked

Date of experience: August 4, 2025
South Carolina
1 review
0 helpful votes
Follow Rachael S.
Unfollow Rachael S.
Share Review
Report Review

Book Order
August 14, 2025

ECampus delivered my book in a timely manner! Great service

Date of experience: July 11, 2025