Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Don't pay full price for textbooks. Save money on cheap textbooks and textbook rentals at eCampus.com. Get fast, free shipping on orders over $35.
The company has garnered a generally positive reputation, with customers frequently praising the affordability, quality, and timely delivery of their textbooks. Many users appreciate the ease of use of the platform and the availability of digital content, which enhances their overall experience. However, concerns regarding shipping delays and issues with receiving incorrect items have been noted, leading to some frustration among customers. While the rental process is typically smooth, the inconsistency in delivery times and occasional miscommunication about order fulfillment suggest areas for improvement in customer service and logistics.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
First order was cancelled for no reason so I had to place the order for the book again and now I'm down $170+ for the next 3-5 days if not longer.
Signed in made an account found my book ordered it paid for it. It came within a few days super easy super excited they had it in stock.
I am about to use this for a masters class. Arrived quickly and was easy to order.
The book I needed was easy to find with eCampus.com. It was a decent price, shipped and arrived on time, packaged very well and condition was exactly as described at the time of purchase.
Never received my book, I suspect they actually don't have it in stock.
Website looks a bit dated but otherwise it was fast and easy
I have placed two orders, now this is the third, and you all keep cancelling the order for no reason. The two orders were *******, *******. There is no reason that is given for this delay, I need the textbooks before school begins in a couple of weeks. I have just placed the third order, (*******) with the same items, and I am hoping that the order is not canceled.
The only place that had the actual book.! But It shouldn't have been any reason why my discount codes didn't work or couldn't be used
The promo code did not work, my $5 rewards for 175 points did not work, and my city is Garfield Hts... NOT CLEVELAND! Not a good experience!
The biggest draw is the price. I will admit, that at first I was hesitant, but after renting books from you a few times now I don't have reservations.
I did not have any issues. It can take a bit long for the books to come in, but the price is well worth it.
Books came on time and were in great condition. Prices were cheapest around and cheaper by about 40 bucks. Great deal!
Too easy to order and return. Cheaper than the college book store by far.
00000000000"""""""""""""""""00000000000000000000000000000000000000000000000
I rented a book and when I returned it, I got charged $200 for a damaged return, when I asked for an explanation, I had to chase after a rep for 2 days till I got a picture of the "damaged" book it wasn't even my book! You would think that after that I would be refunded immediately and given some compensation for my time, but no I had to email back and forth countless times for a week and a half till I finally got approved for a refund and it took another 4 days to get it actually back! And for all that time effort and energy that I had to put into getting my money back for a mistake on your end I got a measly $25 store credit, I would never recommend anyone to ever use this scam of a site!
Awesome experience from A to Z
That was easy as can be
Thank you
The process of renting the textbook was very easy and the return process was even easier. Thank you for the free shipping opportunity!
ECampus was very easy to find textbooks needed and order for my classes
The website was very easy to use and I am happy to have found my textbook for such an affordable price. Shipped fast!
N/A N/A. N/A N/A N/A N/A N/A. N/A N/A N/A N/A N/A. N/A N/A N/A..
As a student who learns better hands-on and with the physical book, I LOVE this site for providing cheap alternatives in nice condition. This will be my first time buying a book to own, and, compared to my campus bookstore, eCampus had it $100 cheaper.
Been using eCampus for a year now and I appreciate the discounted rates for textbooks! My university didn't offer the option to rent my needed materials this semester and spending $81 dollars was out of the budget. I was able to rent the same textbook through eCampus for $29 including taxes & shipping. My book should be here in the next 3 days, thanks eCampus :)
2nd time ordering from here. First I ordered for my developmental psyc class and was able to get the book for almost half off and online access to it so i can use it on my ipad whenever i want. Did the same for my human physiology class. Very happy with the price and formatting.
Order processed. Haven't received books yet so can't give complete review.
Processed order without having to cancel as another vendor did to me twice (for another book title).
Timely and tracked timely and tracked timely and tracked timely and tracked
ECampus delivered my book in a timely manner! Great service
Answer: You can write or highlight in book as long as it less than 1/3 of the page/book.
Answer: Unfortunately, the ebook version of this bundle does not include the access code. Access codes are one-time use only, and are only provided with New versions.
Answer: Ecampus.com does not honor their payout times. I've been waiting 8 weeks now and still have not received payment. They also do not honor the method of payment you choose. I chose direct deposit to ensure fast delivery of the payment. They instead have decided to mail me a check, which I still have not received. Do not sell your used textbooks to ecampus.com if you actually want to receive reimbursement for them.


Thank you so much for your feedback! -eCampus