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Don't pay full price for textbooks. Save money on cheap textbooks and textbook rentals at eCampus.com. Get fast, free shipping on orders over $35.
The company has garnered a generally positive reputation, with customers frequently praising the affordability, quality, and timely delivery of their textbooks. Many users appreciate the ease of use of the platform and the availability of digital content, which enhances their overall experience. However, concerns regarding shipping delays and issues with receiving incorrect items have been noted, leading to some frustration among customers. While the rental process is typically smooth, the inconsistency in delivery times and occasional miscommunication about order fulfillment suggest areas for improvement in customer service and logistics.
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The book was available and delivered quickly. However, a $60 rental turned into $90 after service fee and shipping costs. I would have looked elsewhere if time permitted.
Never had any issues and have received books quickly, customer service has been excellent as well
Good. I received my book. Book is in good condition as well. No complaints.
Super convenient and great, happy this was an option for me..
I did not receive an email when my order had been canceled. I was still expecting the textbook.
It was quick and easy to complete purchase.
Experience was well, thank you for letting me buy this book for the price point I was looking to spend
Thank you for your feedback and for choosing eCampus!
Overly complicated checkout process. You took my phone number, email address, physical address, full name etc etc… this is unnecessary information that I provided. I ask myself why?
Great! Would recommend to others add would use again for other classes
Ordering was easy… hoping shipping and books are as easy.
Book took a little bit to get to me but the reason made sense in that it was a new book and still had to come from the publisher
Got the textbook for my class and it was on time. Thank you for the quick shipment.
Thank you for choosing eCampus!
Customer Service is always helpful and the books are super cheap with good quality. The more you rent/buy, the more points you get and the more you save. Sometimes they cancel orders if they are not in stock even after you place the order but with the price, it's worth the wait.
Thank you for your feedback and for choosing eCampus!
The website is user friendly and very easy to use and the return process is simple!
Thank you for being a valued customer! -eCampus
Using Ecampus is my go to for books and materials due to the user friendly
I love this site it is so user friendly and books are so reasonable
Happy I found a company that is willing to rent me this book vs buying it!
All books were in best condition and arrived at great times.
It arrived on time and was in great condition; a great, cheaper alternative to a bound textbook
It was fine and I don't know what else to say, it was a cheap option for a book for school
Thank you for shopping with us! -eCampus
Easy to rent, shipped in a timely manner, received quickly.
Thank you for your feedback! -eCampus
Books are reasonably priced and available in various options.
Always a easy pleasant experience with ecampus
Answer: You can write or highlight in book as long as it less than 1/3 of the page/book.
Answer: Unfortunately, the ebook version of this bundle does not include the access code. Access codes are one-time use only, and are only provided with New versions.
Answer: Ecampus.com does not honor their payout times. I've been waiting 8 weeks now and still have not received payment. They also do not honor the method of payment you choose. I chose direct deposit to ensure fast delivery of the payment. They instead have decided to mail me a check, which I still have not received. Do not sell your used textbooks to ecampus.com if you actually want to receive reimbursement for them.


We're so sorry for the inconvenience. We further look further into this matter. Thank you for choosing eCampus!