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eCampus.com

4.3

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Don't pay full price for textbooks. Save money on cheap textbooks and textbook rentals at eCampus.com. Get fast, free shipping on orders over $35.


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eCampus.com Reviews Summary

The company has garnered a generally positive reputation, with customers frequently praising the affordability, quality, and timely delivery of their textbooks. Many users appreciate the ease of use of the platform and the availability of digital content, which enhances their overall experience. However, concerns regarding shipping delays and issues with receiving incorrect items have been noted, leading to some frustration among customers. While the rental process is typically smooth, the inconsistency in delivery times and occasional miscommunication about order fulfillment suggest areas for improvement in customer service and logistics.

This summary is generated by AI, based on text from customer reviews

value
2,087
shipping
2,088
quality
2,087
This company responds to reviews on average within 10 days

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23,462 reviews

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Texas
1 review
0 helpful votes
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The book was available and delivered quickly. However, a $60 rental turned into $90 after service fee and shipping costs. I would have looked elsewhere if time permitted.

Date of experience: July 23, 2025
Michigan
1 review
0 helpful votes
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Fast service
August 2, 2025

Never had any issues and have received books quickly, customer service has been excellent as well

Date of experience: July 23, 2025
Florida
1 review
0 helpful votes
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Statist
August 2, 2025

Good. I received my book. Book is in good condition as well. No complaints.

Date of experience: July 23, 2025
New Jersey
1 review
0 helpful votes
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Discovering psychology
August 2, 2025

Super convenient and great, happy this was an option for me..

Date of experience: July 22, 2025
District of Columbia
1 review
0 helpful votes
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Waiting for Textbook
August 2, 2025
Updated review

I did not receive an email when my order had been canceled. I was still expecting the textbook.

Date of experience: July 9, 2025
Erin C. — eCampus.com Rep
8 months ago

We're so sorry for the inconvenience. We further look further into this matter. Thank you for choosing eCampus!


It was quick and easy to complete purchase
September 3, 2024
Previous review

It was quick and easy to complete purchase.

Date of experience: August 24, 2024
Texas
1 review
0 helpful votes
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Book received, price was ok
August 2, 2025
Updated review

Experience was well, thank you for letting me buy this book for the price point I was looking to spend

Date of experience: July 22, 2025
Erin C. — eCampus.com Rep
8 months ago

Thank you for your feedback and for choosing eCampus!


Overly complicated checkout process
July 15, 2025
Previous review

Overly complicated checkout process. You took my phone number, email address, physical address, full name etc etc… this is unnecessary information that I provided. I ask myself why?

Date of experience: July 5, 2025
Illinois
1 review
0 helpful votes
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Great experience
August 2, 2025
Updated review

Great! Would recommend to others add would use again for other classes

Date of experience: July 22, 2025

Ordering was easy… hoping shipping and books are as...
June 12, 2025
Previous review

Ordering was easy… hoping shipping and books are as easy.

Date of experience: June 2, 2025
Washington
1 review
0 helpful votes
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Took a little while to arrive
August 1, 2025

Book took a little bit to get to me but the reason made sense in that it was a new book and still had to come from the publisher

eCampus.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 22, 2025
New York
1 review
0 helpful votes
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Great alternative
July 31, 2025

Got the textbook for my class and it was on time. Thank you for the quick shipment.

Date of experience: July 21, 2025
Erin C. — eCampus.com Rep
8 months ago

Thank you for choosing eCampus!

Texas
1 review
0 helpful votes
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Good
July 31, 2025

Good experience no complications or issues getting the book

Date of experience: July 21, 2025
Michigan
1 review
0 helpful votes
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Best Experience!
July 31, 2025

Customer Service is always helpful and the books are super cheap with good quality. The more you rent/buy, the more points you get and the more you save. Sometimes they cancel orders if they are not in stock even after you place the order but with the price, it's worth the wait.

Date of experience: July 21, 2025
Erin C. — eCampus.com Rep
8 months ago

Thank you for your feedback and for choosing eCampus!

Kentucky
1 review
0 helpful votes
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Great Prices
July 31, 2025

The website is user friendly and very easy to use and the return process is simple!

Date of experience: July 21, 2025
Erin C. — eCampus.com Rep
8 months ago

Thank you for being a valued customer! -eCampus

Arizona
1 review
0 helpful votes
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The ease of this site is fantastic
July 31, 2025
Updated review

Using Ecampus is my go to for books and materials due to the user friendly

Date of experience: July 21, 2025

Great Service
July 12, 2025
Previous review

I love this site it is so user friendly and books are so reasonable

Date of experience: July 2, 2025
Nevada
1 review
0 helpful votes
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Goof price, Fast shipping
July 31, 2025

Happy I found a company that is willing to rent me this book vs buying it!

Date of experience: July 21, 2025
Oregon
1 review
0 helpful votes
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Ecampus
July 30, 2025

Good site! Easy to use and came in good time. Could have come sooner

Date of experience: July 19, 2025
Maine
1 review
0 helpful votes
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Excellent
July 29, 2025
Updated review

All books were in best condition and arrived at great times.

Date of experience: July 19, 2025

Very quick and easy
July 15, 2025
Previous review

Very quick and easy

Date of experience: July 5, 2025
California
1 review
0 helpful votes
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Quick and Good Condition
July 29, 2025

It arrived on time and was in great condition; a great, cheaper alternative to a bound textbook

Date of experience: July 19, 2025
Indiana
1 review
0 helpful votes
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Got book
July 28, 2025

It was fine and I don't know what else to say, it was a cheap option for a book for school

Date of experience: July 18, 2025
Erin C. — eCampus.com Rep
8 months ago

Thank you for shopping with us! -eCampus

Connecticut
1 review
0 helpful votes
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Good
July 28, 2025

Easy to rent, shipped in a timely manner, received quickly.

Date of experience: July 18, 2025
Erin C. — eCampus.com Rep
8 months ago

Thank you for your feedback! -eCampus

Texas
2 reviews
0 helpful votes
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Easy and Reasonable Prices
July 28, 2025
Updated review

Books are reasonably priced and available in various options.

Date of experience: July 18, 2025

Always a easy pleasant experience with ecampus
June 2, 2025
Previous review

Always a easy pleasant experience with ecampus

Date of experience: May 23, 2025