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Don't pay full price for textbooks. Save money on cheap textbooks and textbook rentals at eCampus.com. Get fast, free shipping on orders over $35.
The company has garnered a generally positive reputation, with customers frequently praising the affordability, quality, and timely delivery of their textbooks. Many users appreciate the ease of use of the platform and the availability of digital content, which enhances their overall experience. However, concerns regarding shipping delays and issues with receiving incorrect items have been noted, leading to some frustration among customers. While the rental process is typically smooth, the inconsistency in delivery times and occasional miscommunication about order fulfillment suggest areas for improvement in customer service and logistics.
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Materials shipped/delivered as stated. The only thing I would change about how this site runs is the look of the website itself. Things are easy to find, but it's not very visually appealing. Everything else is fantastic!
Got the books shipped to me, used them and then sent them back. No problem. Cheaper and more enviromentally friendly then buying ever book.
I rent all my books from here and they always have what I need for grad school
Ecampus always has the books I need with updated versions. Delivery is quick
Have not read it yet……………………………………………………………………………………..
Thank you for choosing eCampus!
I feel please with the service provided by eCampus on previous purchases and rentals.
I thought it was a great experience. The return process was super easy.
Thank you so much! -eCampus
Great experience getting books, fast shipping and great quality
Great and quick service for rental books. My favorite place to do it
Great and quick service! So thankful for the availability of this service
Awful. I had to enter my credit details over and over and then go to a website to complete my purchase. It was AWFUL
Returning books is hard to find, if through your school you have to pay return fee for the school choosing wrong books
Please contact your schools eCampus support team for assistance with any returns. Thank you! -eCampus
There are times the site glitches and says I do not have access to my textbooks, which is very stressful as a college student.
Please visit our help desk to connect with a customer support agent by visiting out help desk if you need any further assistance. Thank you for choosing eCampus!
Only had one issue with old edition and paid shipping myself
Thank you for shopping at eCampus!
Excellent service when ordering user friendly website. Will definitely share with others
Always have good service, shipping, tracking, and delivery. No issues through the years I've used eCampus for many classes
Well we are lucky to have received the books at all. The acct had an old address which I couldnt figure out to change.plus we are in a shelter and will relocate within the shelter system so I couldnt use that address. Well luckily the school let me have them mailed there under Angela's name in care of. So the books arrived without a hitch.
Thank you for shopping with us! -eCampus
Very difficult to find my students school I was upset through the whole process
The website is easy to navigate, and the prices are better than others in the market. I would highly recommend ecampus to anyone!
Easy to navigate and love the competitive prices!
Answer: You can write or highlight in book as long as it less than 1/3 of the page/book.
Answer: Unfortunately, the ebook version of this bundle does not include the access code. Access codes are one-time use only, and are only provided with New versions.
Answer: Ecampus.com does not honor their payout times. I've been waiting 8 weeks now and still have not received payment. They also do not honor the method of payment you choose. I chose direct deposit to ensure fast delivery of the payment. They instead have decided to mail me a check, which I still have not received. Do not sell your used textbooks to ecampus.com if you actually want to receive reimbursement for them.


Thank you for your feedback! -eCampus