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eCampus.com

4.3

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Don't pay full price for textbooks. Save money on cheap textbooks and textbook rentals at eCampus.com. Get fast, free shipping on orders over $35.


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eCampus.com Reviews Summary

The company has garnered a generally positive reputation, with customers frequently praising the affordability, quality, and timely delivery of their textbooks. Many users appreciate the ease of use of the platform and the availability of digital content, which enhances their overall experience. However, concerns regarding shipping delays and issues with receiving incorrect items have been noted, leading to some frustration among customers. While the rental process is typically smooth, the inconsistency in delivery times and occasional miscommunication about order fulfillment suggest areas for improvement in customer service and logistics.

This summary is generated by AI, based on text from customer reviews

value
2,087
shipping
2,088
quality
2,087
This company responds to reviews on average within 10 days

Instant Feedback

23,516 reviews

We monitor reviews for authenticity

Virginia
1 review
0 helpful votes
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Fast
September 4, 2025

Was fast and gave good enough service, as well as giving good deals

Date of experience: August 25, 2025
Erin C. eCampus.com Rep
7 months ago

Thank you for your feedback! -eCampus

Minnesota
1 review
0 helpful votes
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Great experience
September 4, 2025

Materials shipped/delivered as stated. The only thing I would change about how this site runs is the look of the website itself. Things are easy to find, but it's not very visually appealing. Everything else is fantastic!

Date of experience: August 25, 2023
Michigan
1 review
0 helpful votes
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Affordable way to do necessary books
September 4, 2025

Got the books shipped to me, used them and then sent them back. No problem. Cheaper and more enviromentally friendly then buying ever book.

Date of experience: August 25, 2024
Missouri
1 review
0 helpful votes
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Timely
September 4, 2025

The book arrived in time frame specified in great condition.

Date of experience: August 25, 2025
California
1 review
0 helpful votes
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Easy and fast
September 4, 2025

Easy to order - got book fast. The prices are very competitive.

Date of experience: August 25, 2025
Tennessee
1 review
0 helpful votes
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Reliable and always have book options
September 4, 2025
Updated review

I rent all my books from here and they always have what I need for grad school

Date of experience: August 25, 2025

Quick delivery
February 12, 2025
Previous review

Ecampus always has the books I need with updated versions. Delivery is quick

Date of experience: February 2, 2025
Illinois
1 review
0 helpful votes
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.
September 4, 2025

Have not read it yet……………………………………………………………………………………..

Date of experience: August 25, 2025
Erin C. eCampus.com Rep
7 months ago

Thank you for choosing eCampus!

Michigan
1 review
0 helpful votes
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Great
September 4, 2025

It was amazing. All of the books came in great condition. They are also very cheap.

Date of experience: January 3, 2025
Texas
1 review
0 helpful votes
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I feel please with the service provided by eCampus on previous purchases and rentals.

Date of experience: August 25, 2025
New Jersey
1 review
0 helpful votes
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It was great
September 4, 2025

I thought it was a great experience. The return process was super easy.

Date of experience: December 5, 2023
Erin C. eCampus.com Rep
7 months ago

Thank you so much! -eCampus

Tennessee
1 review
0 helpful votes
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Smooth experience
September 4, 2025

Great experience getting books, fast shipping and great quality

Date of experience: August 25, 2025
Colorado
1 review
0 helpful votes
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Great quick service
September 4, 2025

Great and quick service for rental books. My favorite place to do it

Date of experience: August 25, 2025
Pennsylvania
1 review
0 helpful votes
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Wonderful
September 4, 2025
Updated review

Great and quick service! So thankful for the availability of this service

Date of experience: August 25, 2025

Awful
August 21, 2025
Previous review

Awful. I had to enter my credit details over and over and then go to a website to complete my purchase. It was AWFUL

Date of experience: August 11, 2025
Ohio
1 review
0 helpful votes
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Not super user friendly
September 4, 2025

Returning books is hard to find, if through your school you have to pay return fee for the school choosing wrong books

Date of experience: August 7, 2025
Erin C. eCampus.com Rep
7 months ago

Please contact your schools eCampus support team for assistance with any returns. Thank you! -eCampus

Kentucky
1 review
0 helpful votes
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Access
September 4, 2025

There are times the site glitches and says I do not have access to my textbooks, which is very stressful as a college student.

Date of experience: January 6, 2025
Erin C. eCampus.com Rep
7 months ago

Please visit our help desk to connect with a customer support agent by visiting out help desk if you need any further assistance. Thank you for choosing eCampus!

Kansas
1 review
0 helpful votes
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Good Service and Timing
September 4, 2025

Only had one issue with old edition and paid shipping myself

Date of experience: May 24, 2025
Erin C. eCampus.com Rep
7 months ago

Thank you for shopping at eCampus!

Alabama
1 review
0 helpful votes
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Great service
September 4, 2025

Excellent service when ordering user friendly website. Will definitely share with others

Date of experience: August 25, 2025
Texas
1 review
0 helpful votes
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Good service, no problems!
September 4, 2025

Always have good service, shipping, tracking, and delivery. No issues through the years I've used eCampus for many classes

Date of experience: August 24, 2025
California
1 review
0 helpful votes
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An experience
September 4, 2025
Updated review

Well we are lucky to have received the books at all. The acct had an old address which I couldnt figure out to change.plus we are in a shelter and will relocate within the shelter system so I couldnt use that address. Well luckily the school let me have them mailed there under Angela's name in care of. So the books arrived without a hitch.

Date of experience: August 24, 2025
Erin C. eCampus.com Rep
7 months ago

Thank you for shopping with us! -eCampus


Frustrating
August 21, 2025
Previous review

Very difficult to find my students school I was upset through the whole process

Date of experience: August 10, 2025
Georgia
1 review
0 helpful votes
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10/10
September 4, 2025
Updated review

The website is easy to navigate, and the prices are better than others in the market. I would highly recommend ecampus to anyone!

Date of experience: August 24, 2025

Easy to navigate and love the competitive prices!
August 18, 2025
Previous review

Easy to navigate and love the competitive prices!

Date of experience: August 7, 2025