Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of eCampus.com

eCampus.com

4.3

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Don't pay full price for textbooks. Save money on cheap textbooks and textbook rentals at eCampus.com. Get fast, free shipping on orders over $35.


Sponsored message from eCampus.com
Use Coupon Code SITEJABBER for 3% Off Your Order!
Claim Deal
How would you rate eCampus.com?
grey stargrey stargrey stargrey stargrey star

eCampus.com Reviews Summary

The company has garnered a generally positive reputation, with customers frequently praising the affordability, quality, and timely delivery of their textbooks. Many users appreciate the ease of use of the platform and the availability of digital content, which enhances their overall experience. However, concerns regarding shipping delays and issues with receiving incorrect items have been noted, leading to some frustration among customers. While the rental process is typically smooth, the inconsistency in delivery times and occasional miscommunication about order fulfillment suggest areas for improvement in customer service and logistics.

This summary is generated by AI, based on text from customer reviews

value
2,087
shipping
2,088
quality
2,087
This company responds to reviews on average within 10 days

Instant Feedback

23,515 reviews

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
Follow Ariana I.
Unfollow Ariana I.
Share Review
Report Review

Loading process
September 3, 2025

Had to reload website 5 times and not sure if the order went through.

eCampus.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 24, 2025
Ohio
1 review
0 helpful votes
Follow Ashley F.
Unfollow Ashley F.
Share Review
Report Review

Great
September 3, 2025
Updated review

Easy and user friendly to access all the material. Delivered timely.

Date of experience: August 24, 2025

Great
October 27, 2024
Previous review

Good condition of books and delivered timely. Would recommend.

Date of experience: October 17, 2024
New Mexico
1 review
0 helpful votes
Follow Cheri C.
Unfollow Cheri C.
Share Review
Report Review

Great Price
September 3, 2025

Really great price and everything arrived quickly and well packaged.

Date of experience: August 24, 2025
Illinois
1 review
0 helpful votes
Follow Maggie N.
Unfollow Maggie N.
Share Review
Report Review

Book
September 3, 2025

Book arrived quickly and in great condition. No complaints. Hopefully returning it in December will go just as smoothly.

Date of experience: August 8, 2025
California
1 review
0 helpful votes
Follow Chelsea B.
Unfollow Chelsea B.
Share Review
Report Review

Great
September 3, 2025

Will buy again very good customer service and very fast shipping

Date of experience: August 24, 2025
Maryland
1 review
0 helpful votes
Follow Olivia L.
Unfollow Olivia L.
Share Review
Report Review

Good
September 3, 2025

Got the delivery on time and was able to use it before class started so i was prepared for the first day.

Date of experience: August 24, 2025
Michigan
1 review
0 helpful votes
Follow Severin V.
Unfollow Severin V.
Share Review
Report Review

Got my books on time
September 3, 2025

I got my books on time and hopefully I have enough time to return them the day classes end

Date of experience: August 24, 2025
Florida
1 review
0 helpful votes
Follow Tara M.
Unfollow Tara M.
Share Review
Report Review

Superior service
September 3, 2025

Great company! Fast shipping and very quick responses. Would definitely recommend this company for used book purchases

Date of experience: August 24, 2025
California
1 review
0 helpful votes
Follow Devyn C.
Unfollow Devyn C.
Share Review
Report Review

Great!
September 3, 2025

Ordering was very easy and I even got a 5 percent discount for making an account! I will purchase using ECampus again!

Date of experience: August 24, 2025
Ohio
1 review
0 helpful votes
Follow Leigh L.
Unfollow Leigh L.
Share Review
Report Review

Awesome savings
September 3, 2025

Easy to do that its painless. I try to see what the biggest saving i can make. I enjoy using every semester

Date of experience: August 23, 2025
Florida
1 review
0 helpful votes
Follow Brianna R.
Unfollow Brianna R.
Share Review
Report Review

Good but could've been better
September 3, 2025

Suggested coupon code did not work when trying to place order

Date of experience: August 23, 2025
Erin C. — eCampus.com Rep
6 months ago

We sincerely apologize for any inconvenience or confusion regarding your order. The title you ordered is part of an exclusive publisher rental program. These titles are currently excluded from any discounts or promotions. Thank you for being a valued customer! -eCampus

New Mexico
1 review
0 helpful votes
Follow Cheyenne W.
Unfollow Cheyenne W.
Share Review
Report Review

Highly recommend
September 2, 2025
Updated review

The books came fast and in good shape, I've recommended you guys to multiple college students.

Date of experience: May 10, 2025

Great
February 10, 2025
Previous review

The books came in good condition and in a timely manner! I'll definitely be recommending this to my upperclassmen friends!

Date of experience: January 31, 2025
Illinois
1 review
0 helpful votes
Follow Amanda M.
Unfollow Amanda M.
Share Review
Report Review

Easy and Convenient
September 2, 2025

Good prices with easy, seamless purchase. Good quality product, will buy again.

Date of experience: August 23, 2025
California
1 review
0 helpful votes
Follow Jennie S.
Unfollow Jennie S.
Share Review
Report Review

Easy to use
September 2, 2025

Easy to use and prices a good. Love all the options that are offered.

Date of experience: August 23, 2025
Indiana
1 review
0 helpful votes
Follow Hannah E.
Unfollow Hannah E.
Share Review
Report Review

Fantastic
September 2, 2025
Updated review

Very easy to access and find the book I needed! I will order from here again

Date of experience: August 23, 2025

Much cheaper and easy to order online
August 19, 2025
Previous review

Much cheaper and easy to order online.

Date of experience: August 9, 2025
Colombia
1 review
0 helpful votes
Follow Lina G.
Unfollow Lina G.
Share Review
Report Review

Cancelled
September 2, 2025
Updated review

After placing order, I received email stating they had canceled my order. Now I am placing it again because i need the book

eCampus.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 19, 2025

It was good experience
August 31, 2025
Previous review

It was good experience

Date of experience: August 20, 2025
South Carolina
1 review
0 helpful votes
Follow Laura D.
Unfollow Laura D.
Share Review
Report Review

Quick delivery. Excellent service
September 2, 2025

Book in very good condition. Delivery as promised! Highly recommend.

Date of experience: August 22, 2025
Oregon
1 review
0 helpful votes
Follow Reyna O.
Unfollow Reyna O.
Share Review
Report Review

Great service
September 2, 2025

Fast and trustworthy site, enjoyed the book and it's easy to read and understand

Date of experience: August 22, 2025
Ohio
1 review
0 helpful votes
Follow Ray M.
Unfollow Ray M.
Share Review
Report Review

First week of college. Trying to make sure my son has the books he needs.

Date of experience: August 22, 2025
Erin C. — eCampus.com Rep
7 months ago

Thank you for shopping at eCampus!

Rhode Island
1 review
0 helpful votes
Follow Thomas H.
Unfollow Thomas H.
Share Review
Report Review

N
September 1, 2025

Hbijhgucfyguyhujioihgyutfdtrryugiopunjbhgkcgklh; ji'ok; ij; hyigukft

Date of experience: August 22, 2025