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eCampus.com

4.3

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Don't pay full price for textbooks. Save money on cheap textbooks and textbook rentals at eCampus.com. Get fast, free shipping on orders over $35.


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eCampus.com Reviews Summary

The company has garnered a generally positive reputation, with customers frequently praising the affordability, quality, and timely delivery of their textbooks. Many users appreciate the ease of use of the platform and the availability of digital content, which enhances their overall experience. However, concerns regarding shipping delays and issues with receiving incorrect items have been noted, leading to some frustration among customers. While the rental process is typically smooth, the inconsistency in delivery times and occasional miscommunication about order fulfillment suggest areas for improvement in customer service and logistics.

This summary is generated by AI, based on text from customer reviews

value
2,087
shipping
2,088
quality
2,087
This company responds to reviews on average within 10 days

Instant Feedback

23,519 reviews

We monitor reviews for authenticity

Indiana
1 review
0 helpful votes
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Book review
September 6, 2025
Updated review

Quick and easy delivery and return! Book also show up on time and in great condition even if they have been used previously!

Date of experience: August 27, 2025

Book
April 4, 2025
Previous review

Website was easy to use and my order got to me quickly. Book on great shape upon arrival.

Date of experience: March 24, 2025
Florida
1 review
0 helpful votes
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College books
September 6, 2025
Updated review

ECampus was very easy to navigate and self explanatory when ordering books!

Date of experience: August 27, 2025

Easy to navigate
August 16, 2025
Previous review

Easy to navigate

Date of experience: August 6, 2025
Georgia
1 review
0 helpful votes
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Great
September 6, 2025
Updated review

Everything went with me. It was a very simple process. I put my card in in the book came when it was expected to come, and I would order from here again.

Date of experience: August 27, 2025

Simple process
August 20, 2025
Previous review

Simple process

Date of experience: August 10, 2025
Texas
1 review
0 helpful votes
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I've saved so much renting books from ecampus.com! This website serves as a great alternative to buying textbooks outright.

Date of experience: August 27, 2025
Ohio
1 review
0 helpful votes
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Easy
September 6, 2025
Updated review

Many choices/options! Easiest rental and great prices!
Will do this again!

Date of experience: January 25, 2025

Good Experience
February 20, 2025
Previous review

Easy, quick, reasonably priced books from eCampus. Will use again.

Date of experience: February 10, 2025
Iowa
1 review
0 helpful votes
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The ordering process was easy and the text showed up in a timely fashion.

Date of experience: August 27, 2025
North Carolina
1 review
0 helpful votes
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The shipping is false advertising. The 2 day $25 shipping is from their warehouse. They don't tell you that if it is not in the warehouse the time it takes for them to get it is not included. I paid $25 for the book in 2 days. 3 days later and inquiring they don't even have the book in their possession but when they do "we will ship it according to the expired shipping you paid for". I will never order a text book from here again.

Date of experience: August 27, 2025
Connecticut
1 review
0 helpful votes
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Great!
September 6, 2025
Updated review

Satisfactory overall and was very efficient. I would use this platform again.

Date of experience: August 27, 2025

I wish there was more opportunities to use coupon codes...
August 23, 2025
Previous review

I wish there was more opportunities to use coupon codes but none of them worked. Bummer... :(

Date of experience: August 12, 2025
Illinois
1 review
0 helpful votes
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A little expensive
September 6, 2025

To rent this book it was expensive. It was even more expensive to purchase the book.

eCampus.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 27, 2025
Indiana
3 reviews
0 helpful votes
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Easy
September 6, 2025

Great. It was very easy to place the order using PayPal. Repeat customer.

Date of experience: August 27, 2025
Florida
1 review
0 helpful votes
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The process with this company is fast and easy. Its by far the best compared to many other providers.

Date of experience: August 26, 2025
Oklahoma
1 review
0 helpful votes
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It was very easy.
September 6, 2025
Updated review

It was easy to locate the required text and the rental process was simple and quick.

Date of experience: August 26, 2025

Quick and easy
August 18, 2025
Previous review

Quick and easy

Date of experience: August 8, 2025
Washington
1 review
0 helpful votes
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Good
September 6, 2025

Received quickly and it was in good condition. Would buy here again

Date of experience: August 26, 2025
Erin C. — eCampus.com Rep
7 months ago

Thank you so much! -eCampus

Massachusetts
1 review
0 helpful votes
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None
September 5, 2025
Updated review

Very good on time and book was in good condition no issues with returns

Date of experience: August 4, 2025

Was very good
July 8, 2025
Previous review

Was very good

Date of experience: June 27, 2025
New Hampshire
1 review
0 helpful votes
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Order cancelled
September 5, 2025
Updated review

Ordering is easy. Prices are good. But my order was cancelled for no apparent reason.

eCampus.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 25, 2025

Easy enough
September 4, 2025
Previous review

Easy enough

Date of experience: August 25, 2025
Texas
1 review
0 helpful votes
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Good
September 5, 2025

Good, the best site I found for school, in my opinion and you can rent them

Date of experience: August 11, 2024
Michigan
1 review
0 helpful votes
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Not hard to navigate
September 5, 2025

Was simple and fast to pay for and navigate the website. Fast shipping

Date of experience: August 26, 2025
Vermont
1 review
0 helpful votes
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Reduce, reuse, recycle.
September 5, 2025

I appreciate the renting system this site used, especially from an environmental stand-point. Reduce, reuse, recycle.

Date of experience: August 26, 2025
Erin C. — eCampus.com Rep
7 months ago

Thank you so much for your feedback!

California
1 review
0 helpful votes
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Text book
September 5, 2025

Quick but a little expensive especially shipping. The experience was alright.

Date of experience: August 26, 2025
Erin C. — eCampus.com Rep
7 months ago

Thank you for your feedback! -eCampus

Utah
1 review
0 helpful votes
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I love saving money on textbooks. ECampus is the best.
September 5, 2025
Updated review

I have been saving with eCampus since 2012. I have never had any problems or hidden fees. Don't pay your college more than you have to.

Date of experience: August 26, 2025

If you love saving money, this is where to go.
June 27, 2025
Previous review

I used eCampus back in 2012 when I first started going to community college. This website has saved me so much money.

Date of experience: June 17, 2025