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eCampus.com

4.3

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Don't pay full price for textbooks. Save money on cheap textbooks and textbook rentals at eCampus.com. Get fast, free shipping on orders over $35.


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eCampus.com Reviews Summary

The company has garnered a generally positive reputation, with customers frequently praising the affordability, quality, and timely delivery of their textbooks. Many users appreciate the ease of use of the platform and the availability of digital content, which enhances their overall experience. However, concerns regarding shipping delays and issues with receiving incorrect items have been noted, leading to some frustration among customers. While the rental process is typically smooth, the inconsistency in delivery times and occasional miscommunication about order fulfillment suggest areas for improvement in customer service and logistics.

This summary is generated by AI, based on text from customer reviews

value
2,087
shipping
2,088
quality
2,087
This company responds to reviews on average within 10 days

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23,482 reviews

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Virginia
1 review
0 helpful votes
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Delivery pretty slow about 15 days
September 25, 2025

Delivery pretty slow about 15 days. Ordered August 26, delivered Sept 10.

Date of experience: September 15, 2025
Erin C. — eCampus.com Rep
6 months ago

The title you ordered had the availability of usually ships in 3-5 business days, this was listed on the website at the time the order was placed, however; during peak times it can take a little longer. This book generally takes about 3-5 business days to arrive from the publisher/vendor before shipment. When it is received in our warehouse, we then ship to you using the shipping method you selected. We apologize for any confusion regarding this issue. Thank you for shopping at eCampus!

Illinois
1 review
0 helpful votes
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Easy transaction
September 25, 2025

The transaction was easy and my e-book came in quickly

Date of experience: September 15, 2025
West Virginia
1 review
0 helpful votes
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Exceptional
September 25, 2025

Very good experience on my ebook will do business again very good

Date of experience: September 15, 2025
Connecticut
1 review
0 helpful votes
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Useful
September 25, 2025

Very easy and definitely cheaper than buying it on campus

Date of experience: September 15, 2025
California
1 review
0 helpful votes
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Textbook delivery
September 25, 2025

I received the textbook in good condition within a few days of the order.

Date of experience: September 15, 2025
Erin C. — eCampus.com Rep
6 months ago

Thank you for your feedback! -eCampus

Alabama
1 review
0 helpful votes
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Just as described!
September 25, 2025
Updated review

I rented this book for a class I only have for 1 semester and didn't want to pay full price for another book. This is a great option if you're wanting to save money as a student!

Date of experience: September 15, 2025

Great!
August 26, 2025
Previous review

Great! Amazing!

Date of experience: August 16, 2025
Maryland
1 review
0 helpful votes
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Fine.
September 25, 2025
Updated review

I thought I had rented a book, but when it arrived, it was unclear if eCampus thought I was a renter or owner. The book was also more marked up than I expected for a rental. The interface of the website, emails, and texts that I received seemed spammy. But I did email customer service with my questions and received an adequate response. We'll see how the return process goes.

Date of experience: September 15, 2025
Erin C. — eCampus.com Rep
6 months ago

Thank you so much for shopping at eCampus!


More expensive than I expected
September 6, 2025
Previous review

More expensive than I expected. I had to checkout twice.

Date of experience: August 27, 2025
California
1 review
0 helpful votes
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Good
September 25, 2025

This website offers many affordable textbook options and provides quick shipping.

Date of experience: September 15, 2025
Indiana
1 review
0 helpful votes
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Slow delivery
September 25, 2025

My textbooks arrived over a month into the semester. I wait till my first days to determine if I need to buy the textbooks which resulted in them arriving in the 4th/5th week of classes.

Date of experience: September 15, 2025
Sri Lanka
1 review
0 helpful votes
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One Note
September 25, 2025
Updated review

The only note I would have is to make sure 3rd party suppliers have shipping numbers and ways of contact because the ones in this order did not have any point of contact.

Date of experience: September 15, 2025
Erin C. — eCampus.com Rep
6 months ago

Thank you for your feedback! -eCampus


Very easy to navigate
September 5, 2025
Previous review

Very easy to navigate

Date of experience: August 26, 2025
Ohio
1 review
0 helpful votes
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Fast Shipping!
September 25, 2025
Updated review

The site was easy to navigate. I quickly found the book my daughter needed for her class.

Date of experience: September 15, 2025

Easy to locate and ship book to my kid at college
September 5, 2025
Previous review

Easy to locate and ship book to my kid at college

Date of experience: August 26, 2025
Alabama
1 review
0 helpful votes
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Milk.
September 25, 2025
Updated review

Only 20 more characters to make your standard review into a featured review!

Date of experience: September 15, 2025

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August 28, 2025
Previous review

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Date of experience: August 18, 2025
West Virginia
1 review
0 helpful votes
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Awesome
September 25, 2025

Everything was easy to access, easy to use. My book came within a few days.

Date of experience: September 15, 2025
Arizona
1 review
0 helpful votes
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Great source
September 25, 2025

We were in a pinch to find my daughter this book because it was checked out at her campus library. A great source for getting what you need!

Date of experience: September 15, 2025
Colorado
1 review
0 helpful votes
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Campus digital book shelf
September 25, 2025

If you're renting your book its the way 2 go rent it and put it on your own personal digital book shelf

Date of experience: September 15, 2025
Utah
1 review
0 helpful votes
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I got exactly what I needed
September 25, 2025
Updated review

I got the textbook quicker than I thought. Its was in good condition

Date of experience: September 15, 2025

Easy, and user friendly
September 1, 2025
Previous review

Easy, and user friendly

Date of experience: August 22, 2025
Pennsylvania
1 review
0 helpful votes
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Reliable delivery and great prices
September 25, 2025
Updated review

I have been able to consistently find the books I need for my courses at much better prices than what is offered at my school's book store.

Date of experience: September 15, 2025

Great Quality Rentals for Great Price
August 31, 2025
Previous review

ECampus has been my go-to shop for most of my textbooks all throughout my undergraduate studies, and now, it is still helping me out with grad school!

Date of experience: August 21, 2025
Ohio
1 review
0 helpful votes
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Good
September 25, 2025
Updated review

Good It just took a little bit longer, but it did come before the class started. Thank you

Date of experience: September 15, 2025

Good job thank you
August 25, 2025
Previous review

Good job thank you

Date of experience: August 15, 2025
Kansas
1 review
0 helpful votes
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Good
September 25, 2025

It was easy and quick and the book came in good condition

Date of experience: September 15, 2025
Erin C. — eCampus.com Rep
6 months ago

Thank you for shopping with us! -eCampus

Idaho
1 review
0 helpful votes
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Worked
September 25, 2025

I think books as a whole are too expensive. Including the ones to rent but they are cheaper than buying the book

Date of experience: September 15, 2025