Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Don't pay full price for textbooks. Save money on cheap textbooks and textbook rentals at eCampus.com. Get fast, free shipping on orders over $35.
The company has garnered a generally positive reputation, with customers frequently praising the affordability, quality, and timely delivery of their textbooks. Many users appreciate the ease of use of the platform and the availability of digital content, which enhances their overall experience. However, concerns regarding shipping delays and issues with receiving incorrect items have been noted, leading to some frustration among customers. While the rental process is typically smooth, the inconsistency in delivery times and occasional miscommunication about order fulfillment suggest areas for improvement in customer service and logistics.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Very easy and smooth experience. Had no issues with delivery
My mom done it for me so I can't answer the question.
I was a bit skeptical about renting a textbook since not many people left reviews about having rented an online textbook from this site; however, I have found ecampus to be reliable and a good option for those who don't mind using an online textbook. Moreover, the formatting and organization for the textbook I rented was very user friendly and made the learning experience a lot easier.
Thank you so much for providing feedback on your experience. -eCampus
Thank you for shopping with us! -eCampus
Quick shipping, product was in great condition as well
We ordered a used version of this item and when it arrived it was usable, but it was not in the best condition. It was time for classes to begin and we did not have time to get a replacement, so I did not bother contacting customer service to see if they could be of assistance.
We're so sorry to hear the item you ordered wasn't in the best condition. In the future, please reach out to us as we will be happy to send you a replacement item. Thank you for shopping at eCampus!
I used eCampus in the past for high-school books and I definitely recommend the website!
I appreciate the option to ship sooner even though it was $10 more. The book arrived in 3 days.
Affordable books shipped quickly and delivered what was outlined
I ordered 3 books from them and received 2 in days but the last book I ordered I had to contact them twice and it took about a month to receive. I had to rent a book until mine came in. So order as soon as you know what you need. The product came in new condition it was just extremely late.
They provide an online copy of your book until you receive the paper copy - very convenient.
It's best for studying. Nice context and knowledge are clear and read.
I loved the website because it was easy to navigate! Also I could track my package which is always nice
User friendly site that is true to their word. Great value for these books
User friendly and had all the books I needed at an affordable price.
It arrived not too late (within a week or two). I am just unsure about the return/refund policy.
Paid extra for 2 day shipping but didn't get it for over a week.
This was the book I needed for my class, at a cheaper rate. However my experience with the company was lacking. They cancelled my order, which made me replace the order, then they tried to make it better with a coupon, which did not make a difference because I replaced the order days before they responded to my message to ensure I got my book on time. Overall it was a stressful situation and not something I would want to repeat. In the future, I would choose a different company.
Besides the book arriving a little late, overall good.
Thank you for being a valued customer! -eCampus
Answer: You can write or highlight in book as long as it less than 1/3 of the page/book.
Answer: Unfortunately, the ebook version of this bundle does not include the access code. Access codes are one-time use only, and are only provided with New versions.
Answer: Ecampus.com does not honor their payout times. I've been waiting 8 weeks now and still have not received payment. They also do not honor the method of payment you choose. I chose direct deposit to ensure fast delivery of the payment. They instead have decided to mail me a check, which I still have not received. Do not sell your used textbooks to ecampus.com if you actually want to receive reimbursement for them.


If you need any assistance regarding your order, please contact a customer support agent immediately. Thank you! -eCampus