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eCampus.com

4.3

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Don't pay full price for textbooks. Save money on cheap textbooks and textbook rentals at eCampus.com. Get fast, free shipping on orders over $35.


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eCampus.com Reviews Summary

The company has garnered a generally positive reputation, with customers frequently praising the affordability, quality, and timely delivery of their textbooks. Many users appreciate the ease of use of the platform and the availability of digital content, which enhances their overall experience. However, concerns regarding shipping delays and issues with receiving incorrect items have been noted, leading to some frustration among customers. While the rental process is typically smooth, the inconsistency in delivery times and occasional miscommunication about order fulfillment suggest areas for improvement in customer service and logistics.

This summary is generated by AI, based on text from customer reviews

value
2,087
shipping
2,088
quality
2,087
This company responds to reviews on average within 10 days

Instant Feedback

23,509 reviews

We monitor reviews for authenticity

Maryland
1 review
0 helpful votes
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Smooth
September 25, 2025

Very easy and smooth experience. Had no issues with delivery

Date of experience: September 15, 2025
Florida
1 review
0 helpful votes
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...
September 25, 2025

...

Date of experience: September 15, 2025
New Jersey
1 review
0 helpful votes
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It's okay
September 25, 2025

Fast delivery, but the products didn't arrived in a perfect state.

Date of experience: September 15, 2025
Erin C. — eCampus.com Rep
6 months ago

If you need any assistance regarding your order, please contact a customer support agent immediately. Thank you! -eCampus

Illinois
1 review
0 helpful votes
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So far, so good.
September 25, 2025
Updated review

My mom done it for me so I can't answer the question.

Date of experience: September 15, 2025

Thank you for this service
August 29, 2025
Previous review

Thank you for this service

Date of experience: August 18, 2025
Virginia
1 review
0 helpful votes
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Easy and Affordable Online Textbooks
September 25, 2025

I was a bit skeptical about renting a textbook since not many people left reviews about having rented an online textbook from this site; however, I have found ecampus to be reliable and a good option for those who don't mind using an online textbook. Moreover, the formatting and organization for the textbook I rented was very user friendly and made the learning experience a lot easier.

Date of experience: September 15, 2025
Erin C. — eCampus.com Rep
6 months ago

Thank you so much for providing feedback on your experience. -eCampus

Pennsylvania
1 review
0 helpful votes
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First time user
September 25, 2025

Ecampus was affordable and easy to use and understand.

Date of experience: September 15, 2025
Erin C. — eCampus.com Rep
6 months ago

Thank you for shopping with us! -eCampus

Georgia
1 review
0 helpful votes
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Quality of textbook
September 25, 2025
Updated review

Quick shipping, product was in great condition as well

Date of experience: September 15, 2025

Expensive for my grad school book
September 7, 2025
Previous review

Expensive for my grad school book

Date of experience: August 28, 2025
Georgia
1 review
0 helpful votes
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Would likely use again, but...
September 25, 2025
Updated review

We ordered a used version of this item and when it arrived it was usable, but it was not in the best condition. It was time for classes to begin and we did not have time to get a replacement, so I did not bother contacting customer service to see if they could be of assistance.

Date of experience: August 27, 2025
Erin C. — eCampus.com Rep
6 months ago

We're so sorry to hear the item you ordered wasn't in the best condition. In the future, please reach out to us as we will be happy to send you a replacement item. Thank you for shopping at eCampus!


I'm glad you had the book
August 31, 2025
Previous review

I'm glad you had the book.

Date of experience: August 20, 2025
California
1 review
0 helpful votes
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It delivered in good condition!
September 25, 2025

I used eCampus in the past for high-school books and I definitely recommend the website!

Date of experience: September 15, 2025
Georgia
1 review
0 helpful votes
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Quick and reasonably priced
September 25, 2025

I appreciate the option to ship sooner even though it was $10 more. The book arrived in 3 days.

Date of experience: August 25, 2025
California
1 review
0 helpful votes
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Well done
September 25, 2025

Affordable books shipped quickly and delivered what was outlined

Date of experience: September 15, 2025
Maryland
1 review
0 helpful votes
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Slow delivery
September 25, 2025

I ordered 3 books from them and received 2 in days but the last book I ordered I had to contact them twice and it took about a month to receive. I had to rent a book until mine came in. So order as soon as you know what you need. The product came in new condition it was just extremely late.

Date of experience: September 15, 2025
Georgia
1 review
0 helpful votes
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Good service, easy to use
September 25, 2025

They provide an online copy of your book until you receive the paper copy - very convenient.

Date of experience: September 15, 2025
New York
1 review
0 helpful votes
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It is best for studying
September 25, 2025

It's best for studying. Nice context and knowledge are clear and read.

Date of experience: September 15, 2025
Indiana
1 review
0 helpful votes
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Easy Navigation
September 25, 2025

I loved the website because it was easy to navigate! Also I could track my package which is always nice

Date of experience: September 15, 2025
New York
1 review
0 helpful votes
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Great Value
September 25, 2025
Updated review

User friendly site that is true to their word. Great value for these books

Date of experience: September 15, 2025

Great Resource
September 12, 2025
Previous review

User friendly and had all the books I needed at an affordable price.

Date of experience: September 2, 2025
California
1 review
0 helpful votes
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Marketing Textbook
September 25, 2025

It arrived not too late (within a week or two). I am just unsure about the return/refund policy.

Date of experience: September 15, 2025
Utah
1 review
0 helpful votes
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2 day shipping is a scam
September 25, 2025

Paid extra for 2 day shipping but didn't get it for over a week.

Date of experience: September 15, 2025
Wisconsin
1 review
0 helpful votes
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This was the book I needed for my class, at a cheaper rate. However my experience with the company was lacking. They cancelled my order, which made me replace the order, then they tried to make it better with a coupon, which did not make a difference because I replaced the order days before they responded to my message to ensure I got my book on time. Overall it was a stressful situation and not something I would want to repeat. In the future, I would choose a different company.

Date of experience: September 15, 2025
Indiana
1 review
0 helpful votes
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Good experience
September 25, 2025

Besides the book arriving a little late, overall good.

Date of experience: September 15, 2025
Erin C. — eCampus.com Rep
6 months ago

Thank you for being a valued customer! -eCampus