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Don't pay full price for textbooks. Save money on cheap textbooks and textbook rentals at eCampus.com. Get fast, free shipping on orders over $35.
The company has garnered a generally positive reputation, with customers frequently praising the affordability, quality, and timely delivery of their textbooks. Many users appreciate the ease of use of the platform and the availability of digital content, which enhances their overall experience. However, concerns regarding shipping delays and issues with receiving incorrect items have been noted, leading to some frustration among customers. While the rental process is typically smooth, the inconsistency in delivery times and occasional miscommunication about order fulfillment suggest areas for improvement in customer service and logistics.
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Buying and getting my textbooks was super efficient, and will be using again!
I enjoyed my experience with Ecampus, and I'm excited to use the book this semester
When you see "loose leaf" you don't picture it arriving literally all pages loose and no form of binding them together but a few rubber bands. I had to buy a binder so I didn't lose any pages. It was ridiculous. I still don't know if I'm missing any pages.
Never done a textbook rental before, but eCampus turned out to be a quick, easy, and reliable option. The textbook came quickly, in eCampus packaging, and in good condition.
My first time, I've just found a lot of other books that are cheaper elsewhere.
Overpriced, didn't have all my books
The site was easy yo navigate, and the abundant promo codes are very nice. The package was delivered very quickly, even with my school's slow postal system! The textbook itself is in good shape, no damage or missing pages.
Fairly easy process, good prices, good number of textbooks.
I searched all over the internet and eCampus was the only company that had this book
The website was easy to use and came in a good time frame
Thank you for your feedback and for choosing eCampus!
I want to own this book but first they made me "rent" it before I could even buy it. Why not make it possible to buy the book right from the beginning?!?
I can't believe I can't just buy the book from the jump.
Good to find the item I need, and the delivery was fast and precise.
The whole process was easy and fast. Will use again!
Arrived promptly and in great condition. Glad I got the hardback. Nice and sturdy. Excellent experience ordering from this company!
I like that I didn't have to sift through a dozen sites to find a product that was cost effective and the book is in was looking for.
The website design is much better than my school bookstore design! That makes it easier to search textbooks and compare prices
Got my book but it was shipped in a mailer instead of a box. This is inconvenient to me because when I have to mail it back I need to buy the the box myself.
Thank you for being a valued customer! -eCampus
Received book when promised. I appreciate the good service Thank you
Easy to find the book I need. Good shipping terms
Quick and easy to place order. Hope it arrives quickly.
Sent all brand new books in just a few days, would use them again!
I had tried to cancel my order but the site wouldn't let me so I'm some what irritated. Now I have to go through the process of returning the order when I tried to cancel it before it shipped.
Got my books in a timely manner and they came in great condition
My college has this website linked on their bookstore as an alternative for textbooks. I have only bought one book so far but it came in great condition. I love how I can rent instead of buying. The site is pretty easy to use.
It is super convenient that my college has this site in their online bookstore. The formatting is a little old. I love the cheap prices.
Answer: You can write or highlight in book as long as it less than 1/3 of the page/book.
Answer: Unfortunately, the ebook version of this bundle does not include the access code. Access codes are one-time use only, and are only provided with New versions.
Answer: Ecampus.com does not honor their payout times. I've been waiting 8 weeks now and still have not received payment. They also do not honor the method of payment you choose. I chose direct deposit to ensure fast delivery of the payment. They instead have decided to mail me a check, which I still have not received. Do not sell your used textbooks to ecampus.com if you actually want to receive reimbursement for them.


Thank you for choosing eCampus!