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eCampus.com

4.3

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Don't pay full price for textbooks. Save money on cheap textbooks and textbook rentals at eCampus.com. Get fast, free shipping on orders over $35.


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eCampus.com Reviews Summary

The company has garnered a generally positive reputation, with customers frequently praising the affordability, quality, and timely delivery of their textbooks. Many users appreciate the ease of use of the platform and the availability of digital content, which enhances their overall experience. However, concerns regarding shipping delays and issues with receiving incorrect items have been noted, leading to some frustration among customers. While the rental process is typically smooth, the inconsistency in delivery times and occasional miscommunication about order fulfillment suggest areas for improvement in customer service and logistics.

This summary is generated by AI, based on text from customer reviews

value
2,087
shipping
2,088
quality
2,087
This company responds to reviews on average within 10 days

Instant Feedback

23,478 reviews

We monitor reviews for authenticity

New York
1 review
0 helpful votes
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Efficient Access
September 25, 2025

Buying and getting my textbooks was super efficient, and will be using again!

Date of experience: September 15, 2025
Ohio
1 review
0 helpful votes
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N/A
September 25, 2025

I enjoyed my experience with Ecampus, and I'm excited to use the book this semester

Date of experience: September 15, 2025
Georgia
1 review
0 helpful votes
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Be careful and be prepared to buy more.
September 25, 2025

When you see "loose leaf" you don't picture it arriving literally all pages loose and no form of binding them together but a few rubber bands. I had to buy a binder so I didn't lose any pages. It was ridiculous. I still don't know if I'm missing any pages.

Date of experience: September 15, 2025
Georgia
1 review
0 helpful votes
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Quick and Easy Textbook Rental
September 25, 2025

Never done a textbook rental before, but eCampus turned out to be a quick, easy, and reliable option. The textbook came quickly, in eCampus packaging, and in good condition.

Date of experience: September 15, 2025
West Virginia
1 review
0 helpful votes
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Alright
September 25, 2025
Updated review

My first time, I've just found a lot of other books that are cheaper elsewhere.

Date of experience: September 15, 2025
Erin C. — eCampus.com Rep
6 months ago

Thank you for choosing eCampus!


Overpriced, didn't have all my books
September 4, 2025
Previous review

Overpriced, didn't have all my books

Date of experience: August 25, 2025
Virginia
1 review
0 helpful votes
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Good quality, timely delivery.
September 25, 2025
Updated review

The site was easy yo navigate, and the abundant promo codes are very nice. The package was delivered very quickly, even with my school's slow postal system! The textbook itself is in good shape, no damage or missing pages.

Date of experience: August 29, 2025

Fairly easy process, good prices, good number of textbooks
August 30, 2025
Previous review

Fairly easy process, good prices, good number of textbooks.

Date of experience: August 20, 2025
New Mexico
1 review
0 helpful votes
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Great Setvice
September 25, 2025

I searched all over the internet and eCampus was the only company that had this book

Date of experience: September 15, 2025
Pennsylvania
1 review
0 helpful votes
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Easy to use
September 25, 2025

The website was easy to use and came in a good time frame

Date of experience: September 15, 2025
Erin C. — eCampus.com Rep
6 months ago

Thank you for your feedback and for choosing eCampus!

Colorado
1 review
0 helpful votes
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Can't believe I just can't buy the book
September 25, 2025
Updated review

I want to own this book but first they made me "rent" it before I could even buy it. Why not make it possible to buy the book right from the beginning?!?

Date of experience: September 15, 2025

I can't believe I can't just buy the book from the...
September 2, 2025
Previous review

I can't believe I can't just buy the book from the jump.

Date of experience: August 23, 2025
Ohio
1 review
0 helpful votes
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Good
September 25, 2025
Updated review

Good to find the item I need, and the delivery was fast and precise.

Date of experience: September 15, 2025

Easy to use with quick access
August 31, 2025
Previous review

Easy to use with quick access

Date of experience: August 20, 2025
Texas
1 review
0 helpful votes
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Great experience. Fast delivery!
September 25, 2025

The whole process was easy and fast. Will use again!

Date of experience: September 15, 2025
Texas
1 review
0 helpful votes
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Nice Copy!
September 25, 2025

Arrived promptly and in great condition. Glad I got the hardback. Nice and sturdy. Excellent experience ordering from this company!

Date of experience: September 15, 2025
Texas
1 review
0 helpful votes
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Very easy to search and find what I'm looking for
September 25, 2025
Updated review

I like that I didn't have to sift through a dozen sites to find a product that was cost effective and the book is in was looking for.

Date of experience: September 15, 2025

The website design is much better than my school bookstore...
September 4, 2025
Previous review

The website design is much better than my school bookstore design! That makes it easier to search textbooks and compare prices

Date of experience: August 25, 2025
Louisiana
1 review
0 helpful votes
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Good
September 25, 2025

Got my book but it was shipped in a mailer instead of a box. This is inconvenient to me because when I have to mail it back I need to buy the the box myself.

Date of experience: September 15, 2025
Erin C. — eCampus.com Rep
6 months ago

Thank you for being a valued customer! -eCampus

Kentucky
1 review
0 helpful votes
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Good service
September 25, 2025
Updated review

Received book when promised. I appreciate the good service Thank you

Date of experience: September 15, 2025

Easy to find the book I need
August 28, 2025
Previous review

Easy to find the book I need. Good shipping terms

Date of experience: August 18, 2025
Ohio
1 review
0 helpful votes
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Great
September 25, 2025
Updated review

Fast shipping and the book was in great shape for used.

Date of experience: September 15, 2025

Quick and easy to place order
August 31, 2025
Previous review

Quick and easy to place order. Hope it arrives quickly.

Date of experience: August 20, 2025
Illinois
1 review
0 helpful votes
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Sent all brand new books quickly
September 25, 2025
Updated review

Sent all brand new books in just a few days, would use them again!

Date of experience: September 15, 2025

Easy and had the books i needed
August 30, 2025
Previous review

Easy and had the books i needed

Date of experience: August 20, 2025
Florida
1 review
0 helpful votes
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Not very happy
September 25, 2025
Updated review

I had tried to cancel my order but the site wouldn't let me so I'm some what irritated. Now I have to go through the process of returning the order when I tried to cancel it before it shipped.

Date of experience: September 15, 2025

I had a great experience
September 3, 2025
Previous review

I had a great experience

Date of experience: August 24, 2025
Pennsylvania
1 review
0 helpful votes
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Very convenient and easy
September 25, 2025

Got my books in a timely manner and they came in great condition

Date of experience: September 15, 2025
Washington
1 review
0 helpful votes
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Good Alternative to School Bookstore
September 25, 2025
Updated review

My college has this website linked on their bookstore as an alternative for textbooks. I have only bought one book so far but it came in great condition. I love how I can rent instead of buying. The site is pretty easy to use.

Date of experience: September 15, 2025

It is super convenient that my college has this site...
September 2, 2025
Previous review

It is super convenient that my college has this site in their online bookstore. The formatting is a little old. I love the cheap prices.

Date of experience: August 22, 2025