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eCampus.com

4.3

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Don't pay full price for textbooks. Save money on cheap textbooks and textbook rentals at eCampus.com. Get fast, free shipping on orders over $35.


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eCampus.com Reviews Summary

The company has garnered a generally positive reputation, with customers frequently praising the affordability, quality, and timely delivery of their textbooks. Many users appreciate the ease of use of the platform and the availability of digital content, which enhances their overall experience. However, concerns regarding shipping delays and issues with receiving incorrect items have been noted, leading to some frustration among customers. While the rental process is typically smooth, the inconsistency in delivery times and occasional miscommunication about order fulfillment suggest areas for improvement in customer service and logistics.

This summary is generated by AI, based on text from customer reviews

value
2,087
shipping
2,088
quality
2,087
This company responds to reviews on average within 10 days

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23,474 reviews

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Illinois
1 review
0 helpful votes
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Quick delivery
September 25, 2025
Updated review

Quick delivery. Way cheaper than buying the book totally worth it.

Date of experience: September 15, 2025

Quick and easy cheap shipping, lets see how book return...
August 29, 2025
Previous review

Quick and easy cheap shipping, lets see how book return is

Date of experience: August 18, 2025
Georgia
1 review
0 helpful votes
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It was great.
September 25, 2025

It's a good reliable site and my order came on time.

Date of experience: September 15, 2025
Pennsylvania
1 review
0 helpful votes
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Way too expensive. Don't like that you can't just buy the book.

Date of experience: September 15, 2025
Arizona
1 review
0 helpful votes
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Good site, slow marketsellers
September 25, 2025

It was really easy to find my book on this site but once the seller confirmed and marked as shipped, they refused to upload the tracking information. This wasn't great because my class had already started and I didn't get confirmation from the mailing system that my book was on its way or not so I could order elsewhere. In fact, my account still never had tracking uploaded. I emailed the seller to get the tracking information multiple times and only got a response 5 days after shipment confirmation. I received my book but had ordered another off amazon that I received faster. Guess I'll just have to use them next time to get accurate shipping tracking information.

Date of experience: September 15, 2025
Erin C. — eCampus.com Rep
6 months ago

Thank you for shopping at eCampus!

South Carolina
1 review
0 helpful votes
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Great experience
September 25, 2025

Good price, fast delivery, product as described. No complaints.

Date of experience: September 15, 2025
Tennessee
1 review
0 helpful votes
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Easy
September 25, 2025

Easy, smooth transaction. Website was a breeze to order from.

Date of experience: September 15, 2025
Iowa
1 review
0 helpful votes
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Satisfactory
September 25, 2025
Updated review

Easy to use, I didn't have to spend over 100 bucks on a small textbook.

Date of experience: September 15, 2025
Erin C. — eCampus.com Rep
6 months ago

Thank you for your feedback! -eCampus


Found cheaper book
August 25, 2025
Previous review

Found cheaper book. Saved like $100 :)

Date of experience: August 15, 2025
Kansas
1 review
0 helpful votes
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Wrong edition. Already mail it back. When will be the refund?
September 25, 2025
Updated review

I returned it because I got the wrong edition. When will you refund me?

Date of experience: September 15, 2025

The verify code takes a long time
August 29, 2025
Previous review

The verify code takes a long time.

Date of experience: August 18, 2025
Kentucky
1 review
0 helpful votes
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Good Experience
September 25, 2025

I manage to get my book on time and it was received in mint condition. Thanks guys!

Date of experience: September 15, 2025
Texas
1 review
0 helpful votes
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Pretty good
September 25, 2025

Pretty good. I got the book, and that is pretty neat.

Date of experience: September 15, 2025
South Carolina
1 review
0 helpful votes
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Great company!
September 25, 2025

I ordered the book They Say/I Say for my college class and was so grateful to see ecampus it! It was so easy to navigate and got me my books fast

Date of experience: September 15, 2025
Arkansas
1 review
0 helpful votes
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Great place for finding what you need
September 25, 2025
Updated review

Easy-to-navigate interface, prompt with its deliveries, what more is there to say?

Date of experience: August 20, 2025

Pretty easy interface, instantly found what I needed...
August 30, 2025
Previous review

Pretty easy interface, instantly found what I needed for school

Date of experience: August 20, 2025
Alabama
1 review
0 helpful votes
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Will definitely use another option next time
September 25, 2025
Updated review

Didn't receive my book until a week after school started. I even paid for express shipping to ensure it would arrive on time for class. Nope, didn't happen. Contacted customer service and requested to at least be refunded for the shipping cost…which was declined.

Date of experience: August 25, 2025

It was simply and easy
August 29, 2025
Previous review

It was simply and easy

Date of experience: August 19, 2025
California
1 review
0 helpful votes
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Easy, affordable and convenient
September 24, 2025

I've rented several e-books and hard copies from this website, and I find the process super easy. This site is reliable and the materials are affordable. School materials are ridiculously expensive and this website has become my go-to for books.

Date of experience: September 14, 2025
New York
1 review
0 helpful votes
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Did not realize that I would receive no support for a Marketplace purchase
The purchase never arrived. No support from ecampus.

Date of experience: September 12, 2025
Erin C. — eCampus.com Rep
6 months ago

This order was canceled and refunded by the Marketplace seller on 09/18/25. Thank you for shopping at eCampus Marketplace!


Good so far Website is a little confusing
September 6, 2025
Previous review

Good so far Website is a little confusing

Date of experience: August 26, 2025
Wisconsin
1 review
0 helpful votes
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Bought a hard copy shown to be in stock, waited 10 days with no update, emailed support, and was told the book isn't in stock and had no ETA on arrival. I need to do homework problems from the book, and now I need to settle for a rental so it even shows up.

Date of experience: September 2, 2025
Erin C. — eCampus.com Rep
6 months ago

We apologize for the inconvenience this may have caused you. Your order was delivered on 09/18/25 according to USPS tracking. Thank you for choosing eCampus!

Illinois
1 review
0 helpful votes
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Great value
September 21, 2025

I have found that using ecampus saves me a lot more money than any other site. Thank you!

Date of experience: September 11, 2025
Indiana
1 review
0 helpful votes
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Quick and Efficient
September 21, 2025

This is the best place to find good prices and a vast array of books!

Date of experience: September 11, 2025
South Carolina
1 review
0 helpful votes
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Slow shipping
September 21, 2025

Had to expedite shipping because last order /part of it is still not here and daughter needs book and can't wait 2 weeks

Date of experience: September 11, 2025
Erin C. — eCampus.com Rep
6 months ago

Thank you so much for choosing eCampus!

Washington
1 review
0 helpful votes
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My first ordered got canceled
September 20, 2025

I wasn't given a reason why and now my expedited shipping is not expedited and I have to wait two days to receive my book. And was not given any answers that told me exactly why

Date of experience: September 10, 2025