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Don't pay full price for textbooks. Save money on cheap textbooks and textbook rentals at eCampus.com. Get fast, free shipping on orders over $35.
The company has garnered a generally positive reputation, with customers frequently praising the affordability, quality, and timely delivery of their textbooks. Many users appreciate the ease of use of the platform and the availability of digital content, which enhances their overall experience. However, concerns regarding shipping delays and issues with receiving incorrect items have been noted, leading to some frustration among customers. While the rental process is typically smooth, the inconsistency in delivery times and occasional miscommunication about order fulfillment suggest areas for improvement in customer service and logistics.
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Quick delivery. Way cheaper than buying the book totally worth it.
Quick and easy cheap shipping, lets see how book return is
It's a good reliable site and my order came on time.
Way too expensive. Don't like that you can't just buy the book.
It was really easy to find my book on this site but once the seller confirmed and marked as shipped, they refused to upload the tracking information. This wasn't great because my class had already started and I didn't get confirmation from the mailing system that my book was on its way or not so I could order elsewhere. In fact, my account still never had tracking uploaded. I emailed the seller to get the tracking information multiple times and only got a response 5 days after shipment confirmation. I received my book but had ordered another off amazon that I received faster. Guess I'll just have to use them next time to get accurate shipping tracking information.
Good price, fast delivery, product as described. No complaints.
Easy to use, I didn't have to spend over 100 bucks on a small textbook.
Thank you for your feedback! -eCampus
I returned it because I got the wrong edition. When will you refund me?
I manage to get my book on time and it was received in mint condition. Thanks guys!
I ordered the book They Say/I Say for my college class and was so grateful to see ecampus it! It was so easy to navigate and got me my books fast
Easy-to-navigate interface, prompt with its deliveries, what more is there to say?
Pretty easy interface, instantly found what I needed for school
Didn't receive my book until a week after school started. I even paid for express shipping to ensure it would arrive on time for class. Nope, didn't happen. Contacted customer service and requested to at least be refunded for the shipping cost…which was declined.
I've rented several e-books and hard copies from this website, and I find the process super easy. This site is reliable and the materials are affordable. School materials are ridiculously expensive and this website has become my go-to for books.
Did not realize that I would receive no support for a Marketplace purchase
The purchase never arrived. No support from ecampus.
This order was canceled and refunded by the Marketplace seller on 09/18/25. Thank you for shopping at eCampus Marketplace!
Good so far Website is a little confusing
Bought a hard copy shown to be in stock, waited 10 days with no update, emailed support, and was told the book isn't in stock and had no ETA on arrival. I need to do homework problems from the book, and now I need to settle for a rental so it even shows up.
We apologize for the inconvenience this may have caused you. Your order was delivered on 09/18/25 according to USPS tracking. Thank you for choosing eCampus!
I have found that using ecampus saves me a lot more money than any other site. Thank you!
This is the best place to find good prices and a vast array of books!
Had to expedite shipping because last order /part of it is still not here and daughter needs book and can't wait 2 weeks
Thank you so much for choosing eCampus!
I wasn't given a reason why and now my expedited shipping is not expedited and I have to wait two days to receive my book. And was not given any answers that told me exactly why
Answer: You can write or highlight in book as long as it less than 1/3 of the page/book.
Answer: Unfortunately, the ebook version of this bundle does not include the access code. Access codes are one-time use only, and are only provided with New versions.
Answer: Ecampus.com does not honor their payout times. I've been waiting 8 weeks now and still have not received payment. They also do not honor the method of payment you choose. I chose direct deposit to ensure fast delivery of the payment. They instead have decided to mail me a check, which I still have not received. Do not sell your used textbooks to ecampus.com if you actually want to receive reimbursement for them.


Thank you for shopping at eCampus!