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eCampus.com

4.3

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Don't pay full price for textbooks. Save money on cheap textbooks and textbook rentals at eCampus.com. Get fast, free shipping on orders over $35.


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eCampus.com Reviews Summary

The company has garnered a generally positive reputation, with customers frequently praising the affordability, quality, and timely delivery of their textbooks. Many users appreciate the ease of use of the platform and the availability of digital content, which enhances their overall experience. However, concerns regarding shipping delays and issues with receiving incorrect items have been noted, leading to some frustration among customers. While the rental process is typically smooth, the inconsistency in delivery times and occasional miscommunication about order fulfillment suggest areas for improvement in customer service and logistics.

This summary is generated by AI, based on text from customer reviews

value
2,087
shipping
2,088
quality
2,087
This company responds to reviews on average within 10 days

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23,518 reviews

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Florida
1 review
0 helpful votes
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Products Received
August 23, 2021

I got the textbooks I needed in good shape and on time

Date of experience: August 23, 2021
California
1 review
0 helpful votes
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Great quality textbook
August 23, 2021

The textbook I got came in a very timely manner and was packaged like it was completely brand new. I was not expecting such a high-quality because the price I paid was very reasonable and not a brand-new price, so it was a very good investment!

Date of experience: August 22, 2021
Colorado
1 review
0 helpful votes
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Easy to order, affordable, fast shipping. Would definitely order from here again.

Date of experience: August 22, 2021
Missouri
1 review
0 helpful votes
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IT Essentials
August 23, 2021

Great price, fast delivery. Have used before and had great experience, easy return

Date of experience: August 22, 2021
Texas
1 review
0 helpful votes
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Title
August 22, 2021

Experience is a wooden door. It can help or hinder you.

Date of experience: August 22, 2021
Erin C. — eCampus.com Rep
over a year old

Thank you for shopping with us! -eCampus

Ohio
1 review
0 helpful votes
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Did not disappoint
August 22, 2021

Paid for what I needed at a modest price, and it came in a timely manner

Date of experience: August 22, 2021
Erin C. — eCampus.com Rep
over a year old

Thank you! -eCampus

Georgia
1 review
0 helpful votes
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Wrong edition of Sport Law was sent. The updated edition has important updated changes

Date of experience: August 21, 2021
Erin C. — eCampus.com Rep
over a year old

Thank you for shopping with us. If you need assistance with your order please call 888-388-9909. -eCampus

Pennsylvania
1 review
0 helpful votes
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Better than expected
August 21, 2021

It was a great experience especially being the first time ordering from this.

Date of experience: August 21, 2021
Kentucky
1 review
0 helpful votes
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Great site
August 21, 2021

Great ordering experience, will order from this site again.

Date of experience: August 21, 2021
Montana
1 review
0 helpful votes
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Used Book
August 20, 2021

Book came in good condition as well as in pretty good time.

Date of experience: August 20, 2021
Erin C. — eCampus.com Rep
over a year old

Thank you for shopping with us! -eCampus

Iowa
1 review
0 helpful votes
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Before I placed my order, I contacted the chat customer service to confirm that what I was ordering included a textbook plus an access card. The customer service representative (Paulo F.) confirmed saying that if I bought the "new" option I was going to get both. And after that confirmation I went ahead and bought it. The first disappointment was the item was backordered and they didn't mind changing the status of this item on their website. But the biggest disappointment was when I opened the big box they sent me only with an access card. I paid $32 more than the publisher's connect card price because the eCampus customer representative assured me I was going to receive the book and the access card (I have a record of the conversation and I can prove this).
Customer service didn't care to help me over the phone, I also tried to contact their chat representative (Brayan C.), but he didn't respond my questions and left me complaining alone. This was my first and last experience with this company. Do yourself a favor and look somewhere else to buy your books.

eCampus.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 20, 2021
New York
1 review
0 helpful votes
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Amazing
August 19, 2021

Great way to save money on books! Had everything I needed at great prices! Thank you!

Date of experience: August 19, 2021
Georgia
1 review
0 helpful votes
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Radt book
August 19, 2021

Great experience and fast shipping! Website was easy to use and included a coupon!

Date of experience: August 19, 2021
Georgia
1 review
0 helpful votes
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ECampus is My Goto
August 19, 2021

ECampus has always given me great service. It is easy to find and order my textbooks, I usually get my books within a week to ten days of ordering. The quality of the books is what I would expect for the prices offered as well.

Date of experience: August 19, 2021
Colorado
1 review
0 helpful votes
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Ecampus
August 19, 2021

Really accessible site & so many available books. I'm so glad I was able to find a cheaper copy of this textbook

Date of experience: August 18, 2021
North Carolina
1 review
0 helpful votes
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Great!
August 18, 2021

I was skeptical at first (but who isn't since Amaz*n has a corner on the market for book sales). I took the leap & ordered my books from ecampus. I was not disappointed! They had discounts available & all the books I needed. I am highly satisfied with my purchases.

Date of experience: August 18, 2021
South Carolina
2 reviews
0 helpful votes
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Affordable books for college student
August 18, 2021

The ordering process was easy to follow and simple. The prices were affordable and shipping was timely.

Date of experience: August 18, 2021
California
1 review
0 helpful votes
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Textboks
August 18, 2021
Updated review

Fast and simple to use! Products cane in great condition.

Date of experience: August 18, 2021
Erin C. — eCampus.com Rep
over a year old

Thank you! -eCampus


Fast and simple to use!
August 10, 2021
Previous review

Fast and simple to use!

Date of experience: August 10, 2021
Texas
1 review
0 helpful votes
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Fast delivery
August 18, 2021

Fast delivery, book is in good condition. Great prices

Date of experience: August 18, 2021
Erin C. — eCampus.com Rep
over a year old

Thank you! -eCampus

Ohio
1 review
0 helpful votes
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Good
August 18, 2021

Pretty decent book, fast service, book was in good shape.

Date of experience: August 17, 2021
Erin C. — eCampus.com Rep
over a year old

Thank you! -eCampus