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Don't pay full price for textbooks. Save money on cheap textbooks and textbook rentals at eCampus.com. Get fast, free shipping on orders over $35.
eCampus.com Reviews Summary
The company has garnered a generally positive reputation, with customers frequently praising the affordability, quality, and timely delivery of their textbooks. Many users appreciate the ease of use of the platform and the availability of digital content, which enhances their overall experience. However, concerns regarding shipping delays and issues with receiving incorrect items have been noted, leading to some frustration among customers. While the rental process is typically smooth, the inconsistency in delivery times and occasional miscommunication about order fulfillment suggest areas for improvement in customer service and logistics.
This summary is generated by AI, based on text from customer reviews
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Nothing really good or really bad, just an average experience.
My overall experience was really good. It was easy to purchase, good pricing, and shipment was reasonable and came on-time.
Very easy to order any college book through eCampus website.
Very easy to order any college books.
I bought this used book for my online class, apparently we have to use the book with along with Cengage online. I had to return the book because it did not come with the necessary equipment needed for my class. I also paid fast shipping so I can get it on time. The package did not come for 3-4 days. UPS stated they had delivered my book to my home... late... and I did not receive it, however my neighbor did... found out about this on the 5th day. I opened a claim and everything.
Great shipping time, I just wish there were two rubber bands holder together the loose leaf version.
Website was very user friendly. Book arrived sooner than expected!
The condition of a textbook I purchased was just described as "used" but I would categorize a book with massive scribbling on every single page almost making it impossible to read some pages as either "very used" or "poor condition". On top of this, "very good used" books of the same title are available on Amazon for $10 more than paid for on here. And to return they deduct $25 shipping costs from your refund, leaving you with even less to buy a reasonably used book that doesn't give you a headache. Just go to Amazon, not worth the tiny bit of savings or hassle.
Fast and on time. I really appreciate how this site did what they said they was going to!
It was very easy and quick to find the book that I needed.
Super confusing to navigate. Cheap prices though, which i appreciated.
Super confusing to navigate. Cheap prices tho
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My school's bookstore didn't have the book I needed, found it here cheaper than Amazon. I received it within a few days of ordering which was really nice.
I liked that the website has fair prices and discounts.
I liked that the website has fair prices and discounts.
I got the textbooks I needed in good shape and on time
The textbook I got came in a very timely manner and was packaged like it was completely brand new. I was not expecting such a high-quality because the price I paid was very reasonable and not a brand-new price, so it was a very good investment!
Easy to order, affordable, fast shipping. Would definitely order from here again.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We apologize for any confusion that occurred during the ordering process. Supplemental items are typically only valid for a one-time use and therefore will not be included with any rental or used purchase. We include this disclaimers in the product description, listed below the picture of the item on the item details page. In addition, this information is provided at checkout and on the Help Desk of our web site. If you are not satisfied with your book for any reason, you may return it within 25 days from the date of shipment for a refund using the label inside your My Account. Unfortunately, copyright restrictions stop us from removing this information in our titles, as a result, we understand some of our customers get confused. We value as a customer and appreciate your feedback. Thank you -eCampus