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eCampus.com

4.3

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Don't pay full price for textbooks. Save money on cheap textbooks and textbook rentals at eCampus.com. Get fast, free shipping on orders over $35.


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eCampus.com Reviews Summary

The company has garnered a generally positive reputation, with customers frequently praising the affordability, quality, and timely delivery of their textbooks. Many users appreciate the ease of use of the platform and the availability of digital content, which enhances their overall experience. However, concerns regarding shipping delays and issues with receiving incorrect items have been noted, leading to some frustration among customers. While the rental process is typically smooth, the inconsistency in delivery times and occasional miscommunication about order fulfillment suggest areas for improvement in customer service and logistics.

This summary is generated by AI, based on text from customer reviews

value
2,087
shipping
2,088
quality
2,087
This company responds to reviews on average within 10 days

Instant Feedback

23,462 reviews

We monitor reviews for authenticity

California
1 review
0 helpful votes
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Quick delivery
September 28, 2025

It arrived on time I wish the rental period covered the actual course schedule

Date of experience: September 18, 2025
Erin C. eCampus.com Rep
6 months ago

We do offer free extensions up to 14 if needed. Please connect with a customer support agent by visiting our help desk at https://www.ecampus.com/help/help-desk. Thank you for shopping at eCampus!

Georgia
1 review
0 helpful votes
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Ecampus review
September 28, 2025

I love the website so much. It's really well made and accessible

Date of experience: September 18, 2025
California
1 review
0 helpful votes
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Ok
September 28, 2025
Updated review

It is hard to see the books in digital bookshelf and signing in has been a little bit of a hassle

Date of experience: September 18, 2025

Ok wish they were more budget friendly
September 5, 2025
Previous review

Ok wish they were more budget friendly

Date of experience: August 26, 2025
Michigan
1 review
0 helpful votes
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Quick and Simple
September 28, 2025

My experience was simple, and it was easy to order from this website.

Date of experience: September 18, 2025
Massachusetts
1 review
0 helpful votes
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Easy to move through
September 28, 2025
Updated review

I love the availability of the ebooks! I'd rather them than hard cover books that id have to sell once im done with them.

Date of experience: September 18, 2025

I'm wondering why I'm being charged a digital content...
September 8, 2025
Previous review

I'm wondering why I'm being charged a digital content fee, in addition to a shipping fee, when I'm only receiving an access code. Otherwise, I'm happy with the process so far. Glad I found the website for cheaper options and ebooks

Date of experience: August 29, 2025
Connecticut
1 review
0 helpful votes
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N/a
September 28, 2025
Updated review

It is for my son's college class so I can't rate it

Date of experience: September 18, 2025

Great
September 8, 2025
Previous review

Great. How do I return the item at the end of the semester & do I get my money back?

Date of experience: August 28, 2025
New York
1 review
0 helpful votes
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Very good
September 28, 2025

The book was in perfect conditions and the delivery was very fast

Date of experience: September 18, 2025
Massachusetts
1 review
0 helpful votes
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Nightmare
September 28, 2025

This book came at least, but my lab manual is now two weeks out with no update. No emails have been answered and after a 25 minute hold I spoke to a woman who was clearly not having a good day and who also failed to resolve my question as to when to expect my textbook. This system is insane and I cannot comprehend why we are using it.

Date of experience: September 18, 2025
Arizona
1 review
0 helpful votes
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Fast service
September 28, 2025
Updated review

Good and fast service. Was able to get the book cheaper online than most places in person.

Date of experience: September 18, 2025

A little suspecious of buying textbook online but was...
September 5, 2025
Previous review

A little suspecious of buying textbook online but was worth the price

Date of experience: August 25, 2025
California
1 review
0 helpful votes
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Good service
September 28, 2025
Updated review

I found good prices on the material I got from this company. Only one item took some time to arrived, but overall good service! Thank you

Date of experience: September 18, 2025
Erin C. eCampus.com Rep
6 months ago

Thank you for sharing your experience! -eCampus


I never tried this vendor before, but so far everything...
August 29, 2025
Previous review

I never tried this vendor before, but so far everything looks great. After I get the books and if need to contact customer service, I think ai eill be able to do a better review. So far it's ok I found some books not all of them or find better prices in other places.

Date of experience: August 19, 2025
California
1 review
0 helpful votes
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Easy to use
September 28, 2025

The website was clear, and was the cheapest I could find the book for my class. I recommended to a classmate.

Date of experience: September 18, 2025
California
1 review
0 helpful votes
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3 Star Rating
September 28, 2025
Updated review

I do not like that I am only able to print a limited amount of pages. I like to have paper copies to write down notes and highlight freely. I don't think I will ever get books from here again. Not dissatisfied but not satisfied either.

Date of experience: September 18, 2025
Erin C. eCampus.com Rep
6 months ago

Thank you for your feedback and for choosing eCampus!


It was fast and easy
September 5, 2025
Previous review

It was fast and easy. Had exactly what I needed>

Date of experience: August 26, 2025
Texas
1 review
0 helpful votes
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Great experience as always.
September 28, 2025

They're always great. Prices are normally pretty fair and always in good condition.

Date of experience: September 18, 2025
Pennsylvania
1 review
0 helpful votes
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Decent
September 28, 2025

Very easy to buy/ rent books, does take a little bit to be delivered so order a ahead of time

Date of experience: September 18, 2025
Erin C. eCampus.com Rep
6 months ago

Thank you for shopping at eCampus!

North Carolina
1 review
0 helpful votes
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Great economical resource
September 28, 2025

Great book - able to rent instead of purchase which saved a ton of money

Date of experience: September 18, 2025
Georgia
1 review
0 helpful votes
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Issues
September 28, 2025
Updated review

Delivery was not timely. Book was sent in package unprotected which caused damage as the package delivered to front porch in the rain. Website is not very user friendly so reporting damage is made extra hard.

Date of experience: August 19, 2025
Erin C. eCampus.com Rep
6 months ago

Thank you for providing feedback on your experience! -eCampus


Expensive books, horrible shipping prices and timelines
August 30, 2025
Previous review

Expensive books, horrible shipping prices and timelines. No real pay later options (klarna or affirm). All around experience could be improved.

Date of experience: August 19, 2025
Indiana
1 review
0 helpful votes
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Easy and cheap
September 28, 2025
Updated review

Ordering a book from this website was super easy and quick. The cost is significantly lower than buy a book from campus.

Date of experience: September 18, 2025
Erin C. eCampus.com Rep
6 months ago

Thank you so much for leaving us, Feeback! -eCampus


I thougt it was a digital text
September 5, 2025
Previous review

I thougt it was a digital text

Date of experience: August 26, 2025
Maryland
1 review
0 helpful votes
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Simple and to the point.
September 28, 2025
Updated review

The options for the book were clear and easy to navigate. I experienced zero issues personally. I hope eCampus keeps up and even improves its performance. God bless you!

Date of experience: September 18, 2025

The service was alright and suited my purposes
September 1, 2025
Previous review

The service was alright and suited my purposes.

God bless you!

Date of experience: August 22, 2025
Virginia
1 review
0 helpful votes
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Great
September 28, 2025

Great book. Will order more, not so much if always surveys

Date of experience: September 18, 2025
Florida
1 review
0 helpful votes
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……
September 28, 2025

………………………………………….(&; 8; 8;&;$

Date of experience: September 18, 2025