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Don't pay full price for textbooks. Save money on cheap textbooks and textbook rentals at eCampus.com. Get fast, free shipping on orders over $35.
The company has garnered a generally positive reputation, with customers frequently praising the affordability, quality, and timely delivery of their textbooks. Many users appreciate the ease of use of the platform and the availability of digital content, which enhances their overall experience. However, concerns regarding shipping delays and issues with receiving incorrect items have been noted, leading to some frustration among customers. While the rental process is typically smooth, the inconsistency in delivery times and occasional miscommunication about order fulfillment suggest areas for improvement in customer service and logistics.
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Good experience for me. Do not like talking all these surveys that force you to respond. I have the book thanks
Website was easy to navigate and I found exactly what I was looking for.
It was okay. I ordered the book and I received it in excellent condition.
Thank you for your feedback! -eCampus
I ordered online and had no interaction with customer service.
First time renting books in great condition cost effective will use again
I would recommend having the digital book available to search only certain chapters. I know it is a function, but mine never worked. This would help when referencing course material.
Thank you for your feedback and for choosing eCampus!
It sucked! My initial order contained both books for the semester. Once the order when through one of my books was due back way earlier then originally. So I canceled that book to find elsewhere after trying to get in touch with customer support to figure this problem out. Nothing, no answer, no call nothing. Very disappointing. Only thing I received was "your order is being processed".
We sincerely apologize for any inconvenience regarding your order. You can reach our support team by visiting our help desk at https://www.ecampus.com/help/help-desk. We also offer free extensions up to 14 days on all rentals. Thank you for choosing eCampus!
Although a bit pricey, used book was in excellent condition and arrived timely.
Highly recommend the website for books out of stock elsewhere. Good luck using coupon codes. Even the one emailed to me from ECAMPUS wouldn't.
Thank you for choosing eCampus!
Clearly false advertising. Don't send me a code good on purchases of 75 or more but reject the code asking me to spend a dollar more to be eligible. When the book was over 170. Then add a message to use a different code for 3 percent off which won't apply. If my child didn't need the book that is out of stock at the college library I would not have made this purchase. And I sure won't in the future.
Have always had a good experience ordering from this site and probably will continue to order from it if I have to in the future
I would recommend getting your textbook here because its affordable compared to other places.
We haven't used the book yet but it has lots of information for helping me study
Thank you for your feedback and for shopping with eCampus!
Easy transaction, relatively cheap for a brand new textbook w the connected ebook. Delivered quickly!
Fast service hope prices where a little more affordable, but everywhere they are expensive
Great experience. The book came quickly and was like new. I intend on ordering books for all my future classes from e-campus.com
The prices are great, the used textbook is in pretty good condition.
Thank you for shopping with us! -eCampus
It would be better if I could see how much space the online textbooks will take up if I download them. But overall it was fairly easy to find my books.
Answer: You can write or highlight in book as long as it less than 1/3 of the page/book.
Answer: Unfortunately, the ebook version of this bundle does not include the access code. Access codes are one-time use only, and are only provided with New versions.
Answer: Ecampus.com does not honor their payout times. I've been waiting 8 weeks now and still have not received payment. They also do not honor the method of payment you choose. I chose direct deposit to ensure fast delivery of the payment. They instead have decided to mail me a check, which I still have not received. Do not sell your used textbooks to ecampus.com if you actually want to receive reimbursement for them.


Thank you for choosing eCampus!