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eCampus.com

4.3

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Don't pay full price for textbooks. Save money on cheap textbooks and textbook rentals at eCampus.com. Get fast, free shipping on orders over $35.


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eCampus.com Reviews Summary

The company has garnered a generally positive reputation, with customers frequently praising the affordability, quality, and timely delivery of their textbooks. Many users appreciate the ease of use of the platform and the availability of digital content, which enhances their overall experience. However, concerns regarding shipping delays and issues with receiving incorrect items have been noted, leading to some frustration among customers. While the rental process is typically smooth, the inconsistency in delivery times and occasional miscommunication about order fulfillment suggest areas for improvement in customer service and logistics.

This summary is generated by AI, based on text from customer reviews

value
2,087
shipping
2,088
quality
2,087
This company responds to reviews on average within 10 days

Instant Feedback

23,497 reviews

We monitor reviews for authenticity

Maryland
1 review
0 helpful votes
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Good
September 29, 2025

Good experience for me. Do not like talking all these surveys that force you to respond. I have the book thanks

Date of experience: September 19, 2025
Erin C. — eCampus.com Rep
6 months ago

Thank you for choosing eCampus!

Louisiana
1 review
0 helpful votes
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Satisfied Customer
September 29, 2025

Website was easy to navigate and I found exactly what I was looking for.

Date of experience: September 18, 2025
Colorado
1 review
0 helpful votes
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Good condition
September 29, 2025

Good condition and they make you describe your experience

Date of experience: September 18, 2025
Georgia
1 review
0 helpful votes
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School Book
September 29, 2025

It was okay. I ordered the book and I received it in excellent condition.

Date of experience: September 18, 2025
Erin C. — eCampus.com Rep
6 months ago

Thank you for your feedback! -eCampus

New York
1 review
0 helpful votes
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Did not correspond with customer service
September 29, 2025

I ordered online and had no interaction with customer service.

Date of experience: September 18, 2025
New York
1 review
0 helpful votes
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Undergrad textbooks
September 29, 2025
Updated review

First time renting books in great condition cost effective will use again

Date of experience: September 18, 2025

Rental prices are great so far
September 8, 2025
Previous review

Rental prices are great so far

Date of experience: August 29, 2025
Texas
1 review
0 helpful votes
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Pretty good.
September 29, 2025

I would recommend having the digital book available to search only certain chapters. I know it is a function, but mine never worked. This would help when referencing course material.

Date of experience: September 18, 2025
Erin C. — eCampus.com Rep
6 months ago

Thank you for your feedback and for choosing eCampus!

Georgia
1 review
0 helpful votes
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Review
September 29, 2025
Updated review

My book came in a timely fashion with zero issues.

Date of experience: September 18, 2025

Too expensive for rent
August 29, 2025
Previous review

Too expensive for rent

Date of experience: August 18, 2025
South Carolina
1 review
0 helpful votes
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Customer Support Who?
September 29, 2025

It sucked! My initial order contained both books for the semester. Once the order when through one of my books was due back way earlier then originally. So I canceled that book to find elsewhere after trying to get in touch with customer support to figure this problem out. Nothing, no answer, no call nothing. Very disappointing. Only thing I received was "your order is being processed".

Date of experience: September 18, 2025
Erin C. — eCampus.com Rep
6 months ago

We sincerely apologize for any inconvenience regarding your order. You can reach our support team by visiting our help desk at https://www.ecampus.com/help/help-desk. We also offer free extensions up to 14 days on all rentals. Thank you for choosing eCampus!

Texas
1 review
0 helpful votes
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Although a bit pricey, used book was in excellent condition and arrived timely.

Date of experience: September 18, 2025
New York
2 reviews
0 helpful votes
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Easy to navigate
September 29, 2025
Updated review

Highly recommend the website for books out of stock elsewhere. Good luck using coupon codes. Even the one emailed to me from ECAMPUS wouldn't.

Date of experience: September 18, 2025
Erin C. — eCampus.com Rep
6 months ago

Thank you for choosing eCampus!


Bogus coupon codes
September 5, 2025
Previous review

Clearly false advertising. Don't send me a code good on purchases of 75 or more but reject the code asking me to spend a dollar more to be eligible. When the book was over 170. Then add a message to use a different code for 3 percent off which won't apply. If my child didn't need the book that is out of stock at the college library I would not have made this purchase. And I sure won't in the future.

Date of experience: August 26, 2025
Nebraska
1 review
0 helpful votes
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Good experience
September 29, 2025

Have always had a good experience ordering from this site and probably will continue to order from it if I have to in the future

Date of experience: September 18, 2025
California
1 review
0 helpful votes
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Great Service
September 28, 2025
Updated review

I would recommend getting your textbook here because its affordable compared to other places.

Date of experience: September 18, 2025

Great and affordable
February 8, 2025
Previous review

Great and affordable

Date of experience: January 29, 2025
Minnesota
1 review
0 helpful votes
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Good for class
September 28, 2025

We haven't used the book yet but it has lots of information for helping me study

Date of experience: September 18, 2025
Erin C. — eCampus.com Rep
6 months ago

Thank you for your feedback and for shopping with eCampus!

Maryland
1 review
0 helpful votes
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Easy transaction, relatively cheap for a brand new textbook w the connected ebook. Delivered quickly!

Date of experience: September 18, 2025
Arizona
1 review
0 helpful votes
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Great book
September 28, 2025
Updated review

Fast service hope prices where a little more affordable, but everywhere they are expensive

Date of experience: September 18, 2025

Thank you for price choices
September 8, 2025
Previous review

Thank you for price choices

Date of experience: August 28, 2025
Ohio
1 review
0 helpful votes
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Na
September 28, 2025

Its a great book thats helps me study for my principal of Fiance class

Date of experience: September 18, 2025
Texas
1 review
0 helpful votes
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Book rush
September 28, 2025

The website was easy to navigate and it was the only store I could find the book I needed

Date of experience: September 18, 2025
California
1 review
0 helpful votes
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Quick delivery of my Book 📕
September 28, 2025
Updated review

Great experience. The book came quickly and was like new. I intend on ordering books for all my future classes from e-campus.com

Date of experience: September 18, 2025

GOOD, VERY EASY
September 11, 2025
Previous review

GOOD, VERY EASY

Date of experience: September 1, 2025
California
1 review
0 helpful votes
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Easy to order
September 28, 2025
Updated review

The prices are great, the used textbook is in pretty good condition.

Date of experience: September 18, 2025
Erin C. — eCampus.com Rep
6 months ago

Thank you for shopping with us! -eCampus


It would be better if I could see how much space the...
September 11, 2025
Previous review

It would be better if I could see how much space the online textbooks will take up if I download them. But overall it was fairly easy to find my books.

Date of experience: September 1, 2025