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Don't pay full price for textbooks. Save money on cheap textbooks and textbook rentals at eCampus.com. Get fast, free shipping on orders over $35.
The company has garnered a generally positive reputation, with customers frequently praising the affordability, quality, and timely delivery of their textbooks. Many users appreciate the ease of use of the platform and the availability of digital content, which enhances their overall experience. However, concerns regarding shipping delays and issues with receiving incorrect items have been noted, leading to some frustration among customers. While the rental process is typically smooth, the inconsistency in delivery times and occasional miscommunication about order fulfillment suggest areas for improvement in customer service and logistics.
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The experience with this company was fine. Have not had any issues yet. I do need to contact to see if I can get my due date extended because the due date of the book falls before the last day of my class that I would need the book.
Please reach out to our support team for a free extension. Thank you for shopping with us! -eCampus
Not very good. I ordered one day shipping but it got to me at least five days late, and my other book two. I was thankful for the refund on the first book, but I would appreciate it if the website was more clear about these sorts of things, and that if a book is not available for one day shipping, I don't think people should have the option to click it and waste their money.
Needed this book for a class, was sent within a week, very good
It seems to be a good company with reviving my book I haven't returned it yey
Thank you for shopping with us! -eCampus
While I initially had issues getting ahold of the book I purchased, the service team was quick to help when messaged and just as quick to resolve the problem.
The book arrived with a section that was folded over and incorrectly bound that way. It would have been helpful to know this before purchasing it.
This item is a loose-leaf format that should be put in a 3-ring binder. We sincerely apologize for any confusion. Thank you for shopping at eCampus!
As said in book review, the item was listed as hardcover but I received a softcover which is much more flimsy than I wanted.
Thank you for your feedback, we will get our website updated. -eCampus
Easy process and a plethora of options to choose from for college course texts such as rent, ebook, new purchase, and marketplace sellers for used.
Paid for 2 day shipping and it was still 9 days before I got book. They sell stuff they don't have on hand and don't tell you about the time it may take for them to actually get it to ship.
Courteous cust svc, book in great shape. Lousy delivery service-- left pkg outside property despite multiple signs.
When my order encountered a problem due to an irregularity I was able to get it sorted out quickly to my satisfaction with the customer service chat.
The textbook was easy to find and arrived quickly.
Easy website to find what you looking for and delivery was early (which I love)
Thank you for sharing your shopping experience! -eCampus
The website is easy to find what you are looking for and some of the prices are very well in good range
It was easy to order the book from the website and the book came on time. I was pleased.
Easy. My main concern is getting the book on time and in good condition.
Infants, Toddlers, and Caregivers: A Curriculum of Respectful, Responsive, Relationship-Based Care and Education
Great experience, hoping I do receive it by the time stated
Bad at first but I guess it got better after I had to order for a second time.
Thank you for shopping with us! -eCampus
Easy to place order, took a little longer than I thought to get to me tho
Thank you so much for providing feedback! -eCampus
Answer: You can write or highlight in book as long as it less than 1/3 of the page/book.
Answer: Unfortunately, the ebook version of this bundle does not include the access code. Access codes are one-time use only, and are only provided with New versions.
Answer: Ecampus.com does not honor their payout times. I've been waiting 8 weeks now and still have not received payment. They also do not honor the method of payment you choose. I chose direct deposit to ensure fast delivery of the payment. They instead have decided to mail me a check, which I still have not received. Do not sell your used textbooks to ecampus.com if you actually want to receive reimbursement for them.


Thank you for sharing your experience! -eCampus