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eCampus.com

4.3

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Don't pay full price for textbooks. Save money on cheap textbooks and textbook rentals at eCampus.com. Get fast, free shipping on orders over $35.


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eCampus.com Reviews Summary

The company has garnered a generally positive reputation, with customers frequently praising the affordability, quality, and timely delivery of their textbooks. Many users appreciate the ease of use of the platform and the availability of digital content, which enhances their overall experience. However, concerns regarding shipping delays and issues with receiving incorrect items have been noted, leading to some frustration among customers. While the rental process is typically smooth, the inconsistency in delivery times and occasional miscommunication about order fulfillment suggest areas for improvement in customer service and logistics.

This summary is generated by AI, based on text from customer reviews

value
2,087
shipping
2,088
quality
2,087
This company responds to reviews on average within 10 days

Instant Feedback

23,445 reviews

We monitor reviews for authenticity

Georgia
1 review
0 helpful votes
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Review
September 28, 2025

Good delivery service, received in decent time and not expensive at all

Date of experience: September 18, 2025
Erin C. — eCampus.com Rep
6 months ago

Thank you for sharing your experience! -eCampus

Illinois
1 review
0 helpful votes
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Good
September 28, 2025

The experience with this company was fine. Have not had any issues yet. I do need to contact to see if I can get my due date extended because the due date of the book falls before the last day of my class that I would need the book.

Date of experience: September 18, 2025
Erin C. — eCampus.com Rep
6 months ago

Please reach out to our support team for a free extension. Thank you for shopping with us! -eCampus

Kansas
1 review
0 helpful votes
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Great books!
September 28, 2025

I have received the books I need and they are great. Thanks

Date of experience: September 18, 2025
Pennsylvania
1 review
0 helpful votes
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Not very good. I ordered one day shipping but it got to me at least five days late, and my other book two. I was thankful for the refund on the first book, but I would appreciate it if the website was more clear about these sorts of things, and that if a book is not available for one day shipping, I don't think people should have the option to click it and waste their money.

Date of experience: September 18, 2025
Virginia
1 review
0 helpful votes
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Fast delivery
September 28, 2025

Needed this book for a class, was sent within a week, very good

Date of experience: September 1, 2025
Florida
1 review
0 helpful votes
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Good company
September 28, 2025

It seems to be a good company with reviving my book I haven't returned it yey

Date of experience: September 18, 2025
Erin C. — eCampus.com Rep
6 months ago

Thank you for shopping with us! -eCampus

South Carolina
1 review
0 helpful votes
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Quick to help!
September 28, 2025

While I initially had issues getting ahold of the book I purchased, the service team was quick to help when messaged and just as quick to resolve the problem.

Date of experience: September 18, 2025
California
1 review
0 helpful votes
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Engineering vibration
September 28, 2025

The book arrived with a section that was folded over and incorrectly bound that way. It would have been helpful to know this before purchasing it.

Date of experience: September 18, 2025
Erin C. — eCampus.com Rep
6 months ago

This item is a loose-leaf format that should be put in a 3-ring binder. We sincerely apologize for any confusion. Thank you for shopping at eCampus!

Virginia
1 review
0 helpful votes
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Wish style was advertised correctly
September 28, 2025
Updated review

As said in book review, the item was listed as hardcover but I received a softcover which is much more flimsy than I wanted.

Date of experience: September 18, 2025
Erin C. — eCampus.com Rep
6 months ago

Thank you for your feedback, we will get our website updated. -eCampus


Easy process and a plethora of options to choose from...
September 5, 2025
Previous review

Easy process and a plethora of options to choose from for college course texts such as rent, ebook, new purchase, and marketplace sellers for used.

Date of experience: August 26, 2025
California
1 review
0 helpful votes
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Received
September 28, 2025

I received the package and it was in great condition

Date of experience: September 18, 2025
Georgia
1 review
0 helpful votes
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Don't order from these people
September 28, 2025

Paid for 2 day shipping and it was still 9 days before I got book. They sell stuff they don't have on hand and don't tell you about the time it may take for them to actually get it to ship.

Date of experience: September 18, 2025
Colorado
1 review
0 helpful votes
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Awesome
September 28, 2025

Just renting a textbook so I don't have to pay full price

Date of experience: September 18, 2025
California
1 review
0 helpful votes
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Excellent cust svc
September 28, 2025
Updated review

Courteous cust svc, book in great shape. Lousy delivery service-- left pkg outside property despite multiple signs.

Date of experience: September 18, 2025

Excellent customer service
September 21, 2025
Previous review

When my order encountered a problem due to an irregularity I was able to get it sorted out quickly to my satisfaction with the customer service chat.

Date of experience: September 11, 2025
Nebraska
1 review
0 helpful votes
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Textbooks for a reasonable price
September 28, 2025
Updated review

The textbook was easy to find and arrived quickly.

Date of experience: September 18, 2025

Easy to navigate website
September 2, 2025
Previous review

Easy to navigate website

Date of experience: August 23, 2025
California
1 review
0 helpful votes
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Alright
September 28, 2025

Fast shipping; did not update shipping info until it arrived.

Date of experience: September 18, 2025
Erin C. — eCampus.com Rep
6 months ago

Thank you for choosing eCampus!

Florida
1 review
0 helpful votes
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Good company
September 28, 2025
Updated review

Easy website to find what you looking for and delivery was early (which I love)

Date of experience: September 18, 2025
Erin C. — eCampus.com Rep
6 months ago

Thank you for sharing your shopping experience! -eCampus


The website is easy to find what you are looking for...
September 5, 2025
Previous review

The website is easy to find what you are looking for and some of the prices are very well in good range

Date of experience: August 26, 2025
Maryland
1 review
0 helpful votes
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Pleased.
September 28, 2025
Updated review

It was easy to order the book from the website and the book came on time. I was pleased.

Date of experience: September 18, 2025

Easy
September 5, 2025
Previous review

Easy. My main concern is getting the book on time and in good condition.

Date of experience: August 26, 2025
Virginia
1 review
0 helpful votes
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Infants, Toddlers, and Caregivers: A Curriculum of Respectful, Responsive, Relationship-Based Care and Education

Date of experience: September 18, 2025

Great experience, hoping I do receive it by the time...
August 30, 2025
Previous review

Great experience, hoping I do receive it by the time stated

Date of experience: August 19, 2025
Georgia
1 review
0 helpful votes
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Good
September 28, 2025

Bad at first but I guess it got better after I had to order for a second time.

Date of experience: September 18, 2025
Erin C. — eCampus.com Rep
6 months ago

Thank you for shopping with us! -eCampus

Connecticut
1 review
0 helpful votes
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Good
September 28, 2025

Easy to place order, took a little longer than I thought to get to me tho

Date of experience: September 18, 2025
Erin C. — eCampus.com Rep
6 months ago

Thank you so much for providing feedback! -eCampus