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Don't pay full price for textbooks. Save money on cheap textbooks and textbook rentals at eCampus.com. Get fast, free shipping on orders over $35.
eCampus.com Reviews Summary
The company has garnered a generally positive reputation, with customers frequently praising the affordability, quality, and timely delivery of their textbooks. Many users appreciate the ease of use of the platform and the availability of digital content, which enhances their overall experience. However, concerns regarding shipping delays and issues with receiving incorrect items have been noted, leading to some frustration among customers. While the rental process is typically smooth, the inconsistency in delivery times and occasional miscommunication about order fulfillment suggest areas for improvement in customer service and logistics.
This summary is generated by AI, based on text from customer reviews
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I received the wrong item, and it is been more than a week, trying to get my refund. No one has the time to play emails every day for your mistake.
I ordered my book for two day shipping. It took a few days to get shipped then took even more to actually ship and arrive.
Ordered an item that did not show it was not in stock on 3/21. Received an email on 3/25 saying "Due to a change in availability from our supplier, the following items have yet to arrive in our warehouse." Meaning the item was not in stock and should have been marked as such in it's listing.
I rented a book and then immediate saw I didn't need it and canceled to get a refund. They did not give me the refund.
I'm still waiting to hear back after being told it was delayed.
You sold me a book, knowing it wasn't in stock. I got a refund and went to another vendor.
Thw process was fast and easy. No surprises. The bonus was getting digital acess to my book while I waited on the physical copy to arrive.
I have no complaints about my order. Shipping was fast and textbook quality is great!
The book is great and they were the only source available to deliver in my area. The only issue is that they told me i would have it in 3-7 business days and it took over 3 weeks. They did keep me informed of the delays, but unfortunately I needed the book sooner for work. Cost me some explaining at work on trying to justify $200 in books that I didn't receive on time.
The book was still in shrink wrap so it came with the access code that gave me and my student access to extra documents and quizzes for each chapter.
Do business with them only if you like being ripped off, lied to, manipulated and degraded. Mark my words.
Thank you for offering another way to purchase textbooks, other that the campus bookstore.
After waiting (in vain) for this book set to come from another vendor, I was uncertain if eCampus would be able to deliver. They did, however, and even saved me a few dollars. Very good experience with a new (used) book seller!
Very good to be honest, it has a lot of good books.
Awesome and easy. Affordable. Stop asking for survey please. Too much work.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members