Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of eCampus.com

eCampus.com

4.3

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Don't pay full price for textbooks. Save money on cheap textbooks and textbook rentals at eCampus.com. Get fast, free shipping on orders over $35.


Sponsored message from eCampus.com
Use Coupon Code SITEJABBER for 3% Off Your Order!
Claim Deal
How would you rate eCampus.com?
grey stargrey stargrey stargrey stargrey star

eCampus.com Reviews Summary

The company has garnered a generally positive reputation, with customers frequently praising the affordability, quality, and timely delivery of their textbooks. Many users appreciate the ease of use of the platform and the availability of digital content, which enhances their overall experience. However, concerns regarding shipping delays and issues with receiving incorrect items have been noted, leading to some frustration among customers. While the rental process is typically smooth, the inconsistency in delivery times and occasional miscommunication about order fulfillment suggest areas for improvement in customer service and logistics.

This summary is generated by AI, based on text from customer reviews

value
2,087
shipping
2,088
quality
2,087
This company responds to reviews on average within 10 days

Instant Feedback

23,516 reviews

We monitor reviews for authenticity

California
1 review
0 helpful votes
Follow kari Z.
Unfollow kari Z.
Share Review
Report Review

PreAlgebra
March 29, 2022

No info provided about rental agreement. No answer to my email. 7 day delivery time was great.

eCampus.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 27, 2022
New York
1 review
0 helpful votes
Follow YUNJIE P.
Unfollow YUNJIE P.
Share Review
Report Review

Good
February 27, 2022

The book is very good. And price is good too. The most important thing is delivery is fast. I'm happy to choose ecompus.

Date of experience: February 27, 2022
California
1 review
0 helpful votes
Follow Gian B.
Unfollow Gian B.
Share Review
Report Review

Very Quick
February 26, 2022

Received access to the book quickly. Thanks for the follow-up.

Date of experience: February 26, 2022
Erin C. — eCampus.com Rep
over a year old

Thank you for shopping with us! -eCampus

New York
1 review
0 helpful votes
Follow Jaleel D.
Unfollow Jaleel D.
Share Review
Report Review

I already wrote the review
February 26, 2022

It was overall good just find the added cost somewhat high

Date of experience: February 25, 2022
Texas
1 review
0 helpful votes
Follow Vastasia L.
Unfollow Vastasia L.
Share Review
Report Review

Pharmacy
February 24, 2022

Very efficient. My order came in a timely manner. I didn't expect it to get here when it did.

Date of experience: February 24, 2022
Erin C. — eCampus.com Rep
over a year old

Thank you for shopping with us! -eCampus

Oregon
1 review
0 helpful votes
Follow Jeannie J.
Unfollow Jeannie J.
Share Review
Report Review

This review request is too early in the process. I have not had a chance to open the book. People are busy.

Date of experience: February 21, 2022
Erin C. — eCampus.com Rep
over a year old

Thank you for choosing eCampus!

Indiana
1 review
0 helpful votes
Follow Jordan F.
Unfollow Jordan F.
Share Review
Report Review

Excellent Service
February 20, 2022

No complaints here. I was happy with the price, delivery time, and the manner in which the book was packaged and shipped.

Date of experience: February 20, 2022
Virginia
1 review
0 helpful votes
Follow Jeffersson P.
Unfollow Jeffersson P.
Share Review
Report Review

Text book experience
February 20, 2022

Book was in perfect condition! Book did not have any writing. Book arrived on time and before my assignments were due.

Date of experience: February 19, 2022
India
1 review
0 helpful votes
Follow Stacy C.
Unfollow Stacy C.
Share Review
Report Review

Excellent Fast Service
February 19, 2022

Service is very fast and less price, thanks for fast service

Date of experience: February 18, 2022
New York
2 reviews
0 helpful votes
Follow Anthony Y.
Unfollow Anthony Y.
Share Review
Report Review

Amazing!
February 18, 2022

They are the very best! So satisfied. They have took care of my textbook needs all the way!

Date of experience: February 17, 2022
New York
1 review
0 helpful votes
Follow Wayne U.
Unfollow Wayne U.
Share Review
Report Review

Books are in great condition
February 18, 2022

Great overall experience thus far. I will be able to describe it more when I send the books back.

Date of experience: February 17, 2022
California
1 review
0 helpful votes
Follow Maria B.
Unfollow Maria B.
Share Review
Report Review

Great
February 14, 2022

Great service all around would buy again and have recommended

Date of experience: February 13, 2022
Erin C. — eCampus.com Rep
over a year old

Thank you! -eCampus

Missouri
1 review
0 helpful votes
Follow Derek N.
Unfollow Derek N.
Share Review
Report Review

Fast shipping
February 13, 2022

I did not expect the book to arrive without the cover with the cello player on it, other than that, I am satisfied with my purchase

Date of experience: February 13, 2022
Erin C. — eCampus.com Rep
over a year old

Thank you for shopping with us! -eCampus

Georgia
1 review
0 helpful votes
Follow Jennifer C.
Unfollow Jennifer C.
Share Review
Report Review

Good service
February 12, 2022

I needed this books for a class I'm taking. Was ordered and delivered within a week.

Date of experience: February 12, 2022
Erin C. — eCampus.com Rep
over a year old

Thank you for shopping whit us! -eCampus

Washington
1 review
0 helpful votes
Follow Robert I.
Unfollow Robert I.
Share Review
Report Review

Overall I have the item I paid for but I have one complaint. When purchasing I selected the most premium shipping option costing 30 dollar's titled one day shipping (or so I remember but definitely to this affect). My item took an entire week to arrive thus negating the purpose of having it shipped speedily. When contacting customer service and asking for a refund they justified themselves by saying one nay shipping means it ships in one day. So I basically paid 30 dollar's extra for them to do their job in one day. Thanks I would have paid more fore the truly speedy shipping.

Date of experience: February 12, 2022
California
1 review
0 helpful votes
Follow Raoul L.
Unfollow Raoul L.
Share Review
Report Review

Prompt customer service
February 11, 2022
Updated review

Was having a hard time paying with PayPal. But its not your fault

Date of experience: February 11, 2022

I tried making payments with paypal three times
March 6, 2022
Previous review

I tried making payments with paypal three times. Twice it didnt work and now its holding the amount on my card 3 times. The third time it went successful. This needs to be looked at in your system because you are holding peoples money.

Date of experience: February 3, 2022
Washington
1 review
0 helpful votes
Follow Sarah S.
Unfollow Sarah S.
Share Review
Report Review

Liyf
February 11, 2022

Oiug ksjfhd sgjhd gsdgh skdjgh sdlkjg elkhsrkhrzsljhgszr zgs gzflzfhzgs zgsdgzzgsdljbdslGSgHRShr

Date of experience: February 11, 2022
Ohio
1 review
0 helpful votes
Follow Travis F.
Unfollow Travis F.
Share Review
Report Review

Good
February 10, 2022

Delivery took longer than expected but good price and condition

Date of experience: February 10, 2022
Oklahoma
1 review
0 helpful votes
Follow Paula R.
Unfollow Paula R.
Share Review
Report Review

Cost efficient
February 10, 2022

The experience of searching for the right edition was great it was in stock to purchase new, used or rental. I compared the cost online and it's competitors, this was a great choice for the cost and I received a coupon to assist in the purchase of the book for it to be more cost efficient.

Date of experience: February 9, 2022
Washington
1 review
0 helpful votes
Follow Kelby Z.
Unfollow Kelby Z.
Share Review
Report Review

Abnormal psychology
February 9, 2022
Updated review

The book took a little longer than I expected to come in but for a used book it's in great condition. It is a pretty large sized and HEAVY book that is paperback so its not something that's easy to read in your lap on the couch.

Date of experience: February 9, 2022

Very User friendly
February 9, 2022
Previous review

Very User friendly

Date of experience: February 9, 2022