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Don't pay full price for textbooks. Save money on cheap textbooks and textbook rentals at eCampus.com. Get fast, free shipping on orders over $35.
eCampus.com Reviews Summary
The company has garnered a generally positive reputation, with customers frequently praising the affordability, quality, and timely delivery of their textbooks. Many users appreciate the ease of use of the platform and the availability of digital content, which enhances their overall experience. However, concerns regarding shipping delays and issues with receiving incorrect items have been noted, leading to some frustration among customers. While the rental process is typically smooth, the inconsistency in delivery times and occasional miscommunication about order fulfillment suggest areas for improvement in customer service and logistics.
This summary is generated by AI, based on text from customer reviews
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Got my books two days after they were supposed to come, which I paid extra for them to come by a certain date. Hoping the company will do something about this, but we will see.
I was told it would take 3-5 days to arrive, but it took a little over a week. Not too bad, except my tracking number was not actually connected to anything when i followed the link that was automatically texted to me. Not too upset though, just glad to have my textbook and to not have paid so much for it!
Great, fast delivery and I haven't had the chance to read, since classes haven't started.
I did not receive an update on my delivery so I had no clue it was just sitting under my house.
Thank you for shopping with us. Once orders ship, tracking is email to all customers. -eCampus
Found a book I needed for such a reasonable price, and it's in great condition
ECampus has the very competitive price, unfortunately, after they shipped out the book, they don't want to bare any responsibilities for shipping carrier. There were 3 businesses days without any tracking updates. I requested customer service rep to track for me, they refused and told me to do it myself. It is really unacceptable, I paid for the order and I have to track everything by myself, not to mention I didn't even know which shipping carrier did they use. Very disappointed customer service.
Quick and easy appears to be the same book I could purchase at my school but less expensive and shipping was free, and I didn't have to go pick it up.
The book is usable but it came in very damaged and I had to make a claim so I didn't get charged for it.
Please reach out to customer service at 888-388-9909 if you need further assistance with your order. Thank you! -eCampus
Easy to navigate. Had what I needed. And most importantly: showed up Amazon. Take that, Jeff.
The book shipped fast! It was in excellent condition. Will definitely use again.
Fast shipping, received a couple of days after ordering
Simple, easy shopping process. Glad I came here instead of Amazon! Nice to see all of the options for the book I needed in its newest 2022 edition. Glad I was able to get a hardcover rental!
Thank you for shopping with us! -BiggerBooks
LOVE finding books that are out of stock elsewhere on eCampus— and often cheaper than they would be otherwise!
This is my first order from campus. My book came quickly and in great condition. Couldn't be happier! Looking forward to my next book...
Help books find easy! Very good quality shipping! Would assure by again
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for being a valued customer! -eCampus