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eCampus.com

4.3

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Don't pay full price for textbooks. Save money on cheap textbooks and textbook rentals at eCampus.com. Get fast, free shipping on orders over $35.


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eCampus.com Reviews Summary

The company has garnered a generally positive reputation, with customers frequently praising the affordability, quality, and timely delivery of their textbooks. Many users appreciate the ease of use of the platform and the availability of digital content, which enhances their overall experience. However, concerns regarding shipping delays and issues with receiving incorrect items have been noted, leading to some frustration among customers. While the rental process is typically smooth, the inconsistency in delivery times and occasional miscommunication about order fulfillment suggest areas for improvement in customer service and logistics.

This summary is generated by AI, based on text from customer reviews

value
2,087
shipping
2,088
quality
2,087
This company responds to reviews on average within 10 days

Instant Feedback

23,543 reviews

We monitor reviews for authenticity

Ohio
1 review
0 helpful votes
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2nd Time Was the Charm
November 13, 2022

Order cancelled without a valid reason - I placed 2 separate orders for the same book for 2 separate students we are sponsoring through class. 2nd order cancelled due to "similarity" to previous purchase? I guess?
So, this order was actually a re-order.
Processed, not cancelled, and delivered within the stated time frame.

eCampus.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 14, 2022
Washington
1 review
0 helpful votes
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Great purchase experience
October 7, 2022

I bought the book via the website, it is cheap and fast

Date of experience: October 7, 2022
Michigan
1 review
0 helpful votes
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The website was easy to use.
October 5, 2022

The website was user friendly and easy to use. I was happy that I found the access code that I needed.

Date of experience: October 5, 2022
Georgia
1 review
0 helpful votes
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Arrived quickly
October 5, 2022
Updated review

Very expensive, but book was new and intact. The order can very quickly.

Date of experience: October 5, 2022

NONE OF THE COUPON CODES WORK
October 22, 2022
Previous review

NONE OF THE COUPON CODES WORK. PRICES ARE WAY TOO EXPENSIVE FOR RENTAL OPTION. IT SHOULDN'T COST THIS MUCH. AND CUSTOMERS SHOULD BE OFFER INCENTIVES FOR BEING RETURNING CUSTOMERS. ONLY PICKED THIS SITE BECAUSE IT WAS THE ONLY OPTION. WHICH I APPRECIATE THE TEXTBOOK WAS AVAILABLE. BONUS POINTS FOR THAT.

Date of experience: September 21, 2022

Freeshipping and coupon codes for rentals would be...
September 15, 2022
Previous review

Freeshipping and coupon codes for rentals would be a plus.

Date of experience: September 15, 2022
New York
1 review
0 helpful votes
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Great experience
October 4, 2022

Really easy to use, price are correct. Will use in the future without hesitation

Date of experience: October 3, 2022
Erin C. — eCampus.com Rep
over a year old

Thank you! -eCampus

District of Columbia
1 review
0 helpful votes
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Na
October 3, 2022

It was fine, nothing was wrong with the process and it was helpful to have my books before class start.

Date of experience: October 3, 2022
Tennessee
1 review
0 helpful votes
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Absolute deal
October 2, 2022

This book is in great condition, barely used. I spent less than $15 and my classmates got the exact same book for almost triple what I paid for. Awesome deal.

Date of experience: October 2, 2022
Oregon
1 review
0 helpful votes
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Textbook received
September 30, 2022

Got the text book in a timely manner and in good condition.

Date of experience: September 30, 2022
Erin C. — eCampus.com Rep
over a year old

Thank you! -eCampus

North Carolina
3 reviews
0 helpful votes
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No complaints and good delivery. Thanks
September 29, 2022
Updated review

Easy to use my credit and the process was simple. Thanks!

Date of experience: September 29, 2022

Hello, I received two separate emails with two different...
May 8, 2022
Previous review

Hello,
I received two separate emails with two different 1st time subscriber discount codes to use. Unfortunately, neither code worked at check-out...
Thanks.
Walter Gaudet

Date of experience: April 8, 2022
Utah
1 review
0 helpful votes
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My new go-to for textbooks
September 28, 2022

I was really nervous about going back to college after 20 years, especially since the technology is so much more advanced than when I went to school when I was younger. But eCampus made finding the textbook i needed a breeze! I ended up paying way less than other places I looked, and even with this being my first eTextbook I figured it out in no time! Super user friendly and affordable!

Date of experience: September 28, 2022
Massachusetts
1 review
0 helpful votes
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Review
September 28, 2022

The website is easy and accessible. Gave great options for shipping. Everything went smoothly

Date of experience: September 27, 2022
California
1 review
0 helpful votes
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Marine textbook
September 26, 2022

Good condition, shipped in less than a week. Thanks ecampus!

Date of experience: September 26, 2022
Massachusetts
1 review
0 helpful votes
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Although I didn't qualify for a discount, I received a unused, brand-new textbook for the list price of a very-good, good version.

Date of experience: September 26, 2022
Erin C. — eCampus.com Rep
over a year old

Thank you for choosing eCampus!

Michigan
1 review
0 helpful votes
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Everything was fine, thanks!
September 25, 2022

All was good, the price was high, but better than anyone else offered, so I can't complain (much)!

Date of experience: September 25, 2022
Arizona
1 review
0 helpful votes
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Course Book - Shipping Time
September 25, 2022

I received my course textbook in good condition and in a timely manner for my course.

Date of experience: September 24, 2022
Illinois
1 review
0 helpful votes
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Good experience
September 24, 2022

Order was delivered on time and in good condition!

Date of experience: September 24, 2022
Nebraska
1 review
0 helpful votes
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List all included items
October 22, 2022

New book doesn't contain access code required by professor for submitting materials and extra credit

eCampus.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 22, 2022
Ohio
1 review
0 helpful votes
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Hey Ecampus!
September 22, 2022

When you require people to type out responses instead of just selecting stars it makes them really not want to do the survey just a heads up. I don't have time to sit and type out things but typically I will do the star or select a rating process. For instance if there's another part to the survey I'm certainly not going to do it because you're asking me to fill out a whole bunch of stuff

Date of experience: September 22, 2022
New Jersey
1 review
0 helpful votes
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Good
September 22, 2022

Good clean book that looks like it is brand new. Very happy

Date of experience: September 22, 2022
Oklahoma
1 review
0 helpful votes
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Great
September 21, 2022

Great experience. Easy to find the books I need for the cheapest price in the world! Too good to pass.

Date of experience: September 21, 2022