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eCampus.com

4.3

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Don't pay full price for textbooks. Save money on cheap textbooks and textbook rentals at eCampus.com. Get fast, free shipping on orders over $35.


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eCampus.com Reviews Summary

The company has garnered a generally positive reputation, with customers frequently praising the affordability, quality, and timely delivery of their textbooks. Many users appreciate the ease of use of the platform and the availability of digital content, which enhances their overall experience. However, concerns regarding shipping delays and issues with receiving incorrect items have been noted, leading to some frustration among customers. While the rental process is typically smooth, the inconsistency in delivery times and occasional miscommunication about order fulfillment suggest areas for improvement in customer service and logistics.

This summary is generated by AI, based on text from customer reviews

value
2,087
shipping
2,088
quality
2,087
This company responds to reviews on average within 10 days

Instant Feedback

23,537 reviews

We monitor reviews for authenticity

California
2 reviews
0 helpful votes
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Easy and cheap!
November 27, 2022

Easy and cheap! They had what I needed, that's all that matters.

Date of experience: November 27, 2022
South Carolina
1 review
0 helpful votes
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Quick and Amazing Service
November 26, 2022

The people at eCampus were very helpful in allowing me to donate several books to an 8th grade class. They sent directions on faster method to order and shipped immediately and in time for the kids to use.

Date of experience: November 26, 2022
Florida
1 review
0 helpful votes
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Wait time to receive
December 21, 2022

I don't like the fact that there's a 24 hr wait to have to book available i had to revive or retrieve the book before the 24 hrs because i really needed it available. I don't mind 8 or 12 hrs but 24 hrs is a lot to wait for a book to be available

eCampus.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 20, 2022
Nevada
1 review
0 helpful votes
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A difficult book to find but they had it so I ordered it.

Date of experience: November 18, 2022
Florida
1 review
0 helpful votes
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Don't expect to get it right away
November 18, 2022

It took a few hours to see my textbook after ordering.

Date of experience: November 18, 2022
Erin C. — eCampus.com Rep
over a year old

Thank you for being a valued customer! -eCampus

Florida
1 review
0 helpful votes
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Good
November 15, 2022

Great, good I like it is very helpful for me, I appreciate to book for my use

Date of experience: November 15, 2022
Alabama
1 review
0 helpful votes
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Unclear pricing is frustrating
November 11, 2022

I absolutely detest E-textbooks, as I learn and retain much better using a physical book. I looked everywhere to purchase this title to have as a reference to use alongside the required E-version that is needed at my university. I wanted to buy the book, as I will rely on it as a reference in future classes, but this website only offers it as a rental with an option to purchase at the end of the rental period. The frustrating part is there is no full purchase price for the book to be found anywhere. Why are you hiding it? Why can't you list both the rental price and the purchase price clearly? So now I have a rental book that I intend to keep, with no earthly idea of how much it's going to cost me. Hiding prices reeks of scam and trying to rip customers off. Please just be up front with your customers so they can make informed decisions.

eCampus.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 11, 2022
Colorado
1 review
0 helpful votes
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Na
November 11, 2022

Easy to order at excellent price. Delivered on time. Would use again

Date of experience: November 11, 2022
New York
1 review
0 helpful votes
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.
November 9, 2022

...

Date of experience: November 9, 2022
New Hampshire
1 review
0 helpful votes
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Book
November 6, 2022

It was a decent experience. The book came on time…

Date of experience: November 6, 2022
Erin C. — eCampus.com Rep
over a year old

Thank you for being a valued customer! -eCampus

New York
1 review
0 helpful votes
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Safety arrived. Not like 1-2 days of shipping but pretty decent fast. No damage on book

Date of experience: November 3, 2022
Pennsylvania
2 reviews
0 helpful votes
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Business Ethics
December 3, 2022

Great service. Very smooth from start to finish. One of the best textbook sites I've dealt with.

eCampus.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 2, 2022
Missouri
3 reviews
0 helpful votes
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Found book quickly...
November 2, 2022
Updated review

Found book quickly... brand new and reasonably priced.

Date of experience: November 2, 2022

Fine selection of titles for my collection
April 21, 2021
Previous review

Fine selection of titles for my collection.

Date of experience: April 21, 2021
Nevada
1 review
0 helpful votes
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Review
October 29, 2022

Excellent service, fast delivery, condition better than described

Date of experience: October 29, 2022
Florida
1 review
0 helpful votes
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Great Experience!
October 27, 2022

Will be using this for all textbooks! Would like quicker delivery without the additional cost.

Date of experience: October 27, 2022
New York
1 review
0 helpful votes
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Cazewood
October 24, 2022

Very easy to shop, it was a link from the Devry, to easy to create an account

Date of experience: October 24, 2022
Minnesota
1 review
0 helpful votes
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Great experience!
October 23, 2022

First time using eCampus, super easy and quick turnaround!

Date of experience: October 23, 2022
California
1 review
0 helpful votes
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Thank you
October 20, 2022

Its great. I'm glad it all got here timely. I havent opened the package but will keep you posted. Thanks again.

Date of experience: October 19, 2022
Florida
1 review
0 helpful votes
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The Million Dollar Race
October 17, 2022

It fast and came straight to my front door. It was very simple, from the time I searched the title of the book, to when I found the book on the eCampud website, to placing my order, and it showed up right on my front door step within 3-5 days. I will definitely reuse this company for more purchases. Thanks!

Date of experience: October 16, 2022
California
1 review
0 helpful votes
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Very happy with order
October 16, 2022
Updated review

I found the book I was looking for quickly and used credit I received from buy backs to pay for a portion of the amount. The order came very quickly and was in great condition.

Date of experience: October 16, 2022

Very easy to find the books I needed
August 12, 2021
Previous review

Very easy to find the books I needed.

Date of experience: August 12, 2021