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eCampus.com

4.3

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Don't pay full price for textbooks. Save money on cheap textbooks and textbook rentals at eCampus.com. Get fast, free shipping on orders over $35.


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eCampus.com Reviews Summary

The company has garnered a generally positive reputation, with customers frequently praising the affordability, quality, and timely delivery of their textbooks. Many users appreciate the ease of use of the platform and the availability of digital content, which enhances their overall experience. However, concerns regarding shipping delays and issues with receiving incorrect items have been noted, leading to some frustration among customers. While the rental process is typically smooth, the inconsistency in delivery times and occasional miscommunication about order fulfillment suggest areas for improvement in customer service and logistics.

This summary is generated by AI, based on text from customer reviews

value
2,087
shipping
2,088
quality
2,087
This company responds to reviews on average within 10 days

Instant Feedback

23,528 reviews

We monitor reviews for authenticity

North Carolina
1 review
0 helpful votes
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Great
December 31, 2022

Always easy to find the textbooks I need and to place an order

Date of experience: December 31, 2022
Michigan
1 review
0 helpful votes
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Ok
December 31, 2022

Great resource for community college textbooks. Also

Date of experience: December 30, 2022
New York
1 review
0 helpful votes
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Fast and furious
December 30, 2022

Quick easy and book in great condition. I need this book fast for class and it came- thank you!

Date of experience: December 30, 2022
Oregon
1 review
0 helpful votes
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Satisfied Customer
December 30, 2022

Ordering from campus was quick and easy and saved me some money too!

Date of experience: December 29, 2022
Texas
1 review
0 helpful votes
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Book
December 30, 2022

Found a good price, easy order, fast delivery. Satisfied.

Date of experience: December 29, 2022
North Carolina
1 review
0 helpful votes
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Fast and affordable!
December 29, 2022

Super easy to order and came in no time - even during holiday rush of deliveries.

Date of experience: December 29, 2022
Nebraska
5 reviews
23 helpful votes
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Last minute cancelation
January 27, 2023

My order was canceled a week after it was placed; the reason being "we were unable to locate a supplier." Then why is the book listed as available? I wasted a week waiting on ecampus when I could have been shopping somewhere that *actually* had the book in stock. Not happy. If you don't actually have the book and supplier, then it shouldn't be on your site.

eCampus.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 28, 2022
Florida
2 reviews
0 helpful votes
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Good
December 28, 2022

Good, book was as advertised. Delivery was on time. Great company.

Date of experience: December 28, 2022
Louisiana
1 review
0 helpful votes
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Fast service
December 25, 2022

Great so far... No complaints... Book in good shape for a rental

Date of experience: December 25, 2022
California
2 reviews
0 helpful votes
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Very Satisfied
December 25, 2022

Cheapest prices online by FAR. Fast shipping too. I will definitely be a returning customer.

Date of experience: December 24, 2022
Illinois
1 review
0 helpful votes
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Quick delivery
December 19, 2022

Quick delivery, excellent book! I look forward to my studies!

Date of experience: December 19, 2022
North Carolina
1 review
0 helpful votes
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EMT book
December 19, 2022

Very easy to check out the the book. It did not take long to send in the mail.

Date of experience: December 19, 2022
Erin C. — eCampus.com Rep
over a year old

Thank you! -eCampus

Florida
1 review
0 helpful votes
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Great experience
December 11, 2022
Updated review

Easy access and great shipping experience. Prices were reasonable

Date of experience: December 11, 2022

Super quick and easy
December 11, 2022
Previous review

Super quick and easy

Date of experience: December 11, 2022
New York
1 review
0 helpful votes
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I wanted to purchase the book out right but you only had rental available

Date of experience: December 9, 2022
Florida
1 review
0 helpful votes
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Physical state of the textbook
December 9, 2022

Brand new book but it was exposed to dampness in the trip to my house. It was unprotected from becoming wet. It should have been plastic sealed at the original place of departure.

Date of experience: December 8, 2022
Erin C. — eCampus.com Rep
over a year old

Hi Carlos! Thank you for the feedback. Your account has been notated that the item may have some water damage. Thank you -eCampus

Maryland
1 review
0 helpful votes
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Rental to purchase
December 5, 2022

Everything was smooth, but it is an unusual purchase structure that a rental must come before buying the book outright.

Date of experience: December 5, 2022
Colorado
1 review
0 helpful votes
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Very Unique!
November 28, 2022

I love this very unique paper doll book. It arrived quickly and was a good price.

Date of experience: November 28, 2022
California
2 reviews
0 helpful votes
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Easy and cheap!
November 27, 2022

Easy and cheap! They had what I needed, that's all that matters.

Date of experience: November 27, 2022
South Carolina
1 review
0 helpful votes
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Quick and Amazing Service
November 26, 2022

The people at eCampus were very helpful in allowing me to donate several books to an 8th grade class. They sent directions on faster method to order and shipped immediately and in time for the kids to use.

Date of experience: November 26, 2022
Florida
1 review
0 helpful votes
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Wait time to receive
December 21, 2022

I don't like the fact that there's a 24 hr wait to have to book available i had to revive or retrieve the book before the 24 hrs because i really needed it available. I don't mind 8 or 12 hrs but 24 hrs is a lot to wait for a book to be available

eCampus.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 20, 2022