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eCampus.com

4.3

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Don't pay full price for textbooks. Save money on cheap textbooks and textbook rentals at eCampus.com. Get fast, free shipping on orders over $35.


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eCampus.com Reviews Summary

The company has garnered a generally positive reputation, with customers frequently praising the affordability, quality, and timely delivery of their textbooks. Many users appreciate the ease of use of the platform and the availability of digital content, which enhances their overall experience. However, concerns regarding shipping delays and issues with receiving incorrect items have been noted, leading to some frustration among customers. While the rental process is typically smooth, the inconsistency in delivery times and occasional miscommunication about order fulfillment suggest areas for improvement in customer service and logistics.

This summary is generated by AI, based on text from customer reviews

value
2,087
shipping
2,088
quality
2,087
This company responds to reviews on average within 10 days

Instant Feedback

23,523 reviews

We monitor reviews for authenticity

Montana
1 review
0 helpful votes
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The packages were what I ordered and they came fast.

Date of experience: January 13, 2023
North Carolina
1 review
0 helpful votes
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Law book
January 12, 2023
Updated review

The website is confusing for PayPal it would just take me back to the dashboard. It took me a while to figure out. Overall 5 out of 5 review

Date of experience: January 12, 2023

The website is confusing for PayPal it would just take...
February 1, 2023
Previous review

The website is confusing for PayPal it would just take me back to the dashboard. It took me a while to figure out.

Date of experience: January 2, 2023
Illinois
1 review
1 helpful vote
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It's disgusting that you all refused to fulfill my order until after I contacted your company and pointed out the fact that you're selling the same book and edition for $50.
It's further inciting that your representative * Decided it was my fault that I wont receive a book ordered two full weeks before the beginning of class until the second or third week of class. I will now be ill prepared thanks to your corporate greed.

Your organization is still trash, you all can pretend like the issue was positively resolved, but the fact that it took so long I submitted my review on January 12, after placing the order on January 2nd. This update is on January 24. Don't play with me.

*Personal information redacted by admin

Date of experience: January 12, 2023
Colorado
1 review
0 helpful votes
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Book order
January 12, 2023

Easy to order and reasonably priced; however, gotten a problem with the seven day free trial on ebook as the physical book is shipped. Contacted customer service, but it took a long time to be resolved to the point where I could not get the 7 day ebook trial, since the book was already delivered. But, the physical books are in good condition and look brand new!

Date of experience: January 12, 2023
Erin C. eCampus.com Rep
over a year old

Thank you for shopping with us! -eCampus

Massachusetts
1 review
0 helpful votes
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Review
January 12, 2023

Was fine, pretty regular. I ordered the book, in a day it shipped and in like four more it arrived.

Date of experience: January 11, 2023
Alabama
1 review
0 helpful votes
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Very easy process.
January 12, 2023

Very easy process. The website walked you through the entire process and it took less than 2 minutes from in cart to order placed.

Date of experience: January 11, 2023
Illinois
1 review
0 helpful votes
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Good
January 10, 2023

They were quick and my product looked in good shape.

Date of experience: January 10, 2023
Florida
1 review
0 helpful votes
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Fast delivery
January 10, 2023

Great as always, they were super quick w the delivery

Date of experience: January 10, 2023
Ohio
1 review
0 helpful votes
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Books
January 10, 2023

Great great great great great great great great great great great great.

Date of experience: January 9, 2023
Erin C. eCampus.com Rep
over a year old

Thank you! -eCampus

Illinois
1 review
0 helpful votes
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Great!
January 8, 2023

Timely, great price, and book arrived in great condition!

Date of experience: January 8, 2023
China
1 review
0 helpful votes
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Law School Textbooks
January 8, 2023

ECampus was easy to use and the textbooks arrived on time.

Date of experience: January 8, 2023
Kansas
1 review
0 helpful votes
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EMS Education
January 7, 2023
Updated review

Easy to find and use for the class we're getting ready to teach

Date of experience: January 7, 2023

Thank you for your help
December 15, 2022
Previous review

Thank you for your help

Date of experience: December 14, 2022
Texas
1 review
0 helpful votes
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Great
January 7, 2023

Books arrived quickly and packaged nicely in time for school, good condition, exactly what I ordered

Date of experience: January 6, 2023
Maryland
1 review
0 helpful votes
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Would recommend
January 6, 2023

Good, had no issues to report on. Would buy again.

Date of experience: January 6, 2023
Erin C. eCampus.com Rep
over a year old

Thank you! -eCampus

Michigan
1 review
0 helpful votes
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Good experience
January 6, 2023

Overall good,delivery was fast.order was easy.book in good condition

Date of experience: January 5, 2023
Massachusetts
2 reviews
0 helpful votes
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Best pricing
January 5, 2023
Updated review

Great prices with great service. I checked several other bookstores and this pricing was by far the best deal all around. Book was in great condition too

Date of experience: January 5, 2023

Good and quick searching
August 17, 2022
Previous review

Good and quick searching

Date of experience: August 17, 2022
Texas
1 review
0 helpful votes
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Great
January 5, 2023

Using this site was hassle free. Easy and fast with almost any book you might need. Also good prices and different rental lengths to choose from

Date of experience: January 5, 2023
South Carolina
2 reviews
0 helpful votes
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I'm definitely liking eCampus
January 4, 2023

I was looking to get books for school without breaking the bank and came up this website that offered books I needed that were in good condition and the right price. I was very pleased with my purchase. Only thing was the tracking wasn't the best but it came on time. Well worth it.

Date of experience: January 4, 2023
New Jersey
1 review
0 helpful votes
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Great
January 4, 2023

Brand new book in its wrapping and all. Very professional website

Date of experience: January 3, 2023
California
1 review
0 helpful votes
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Would Recommend!
January 2, 2023

Quick and easy. Arrived a day before delivery date.

Date of experience: January 2, 2023