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Don't pay full price for textbooks. Save money on cheap textbooks and textbook rentals at eCampus.com. Get fast, free shipping on orders over $35.
The company has garnered a generally positive reputation, with customers frequently praising the affordability, quality, and timely delivery of their textbooks. Many users appreciate the ease of use of the platform and the availability of digital content, which enhances their overall experience. However, concerns regarding shipping delays and issues with receiving incorrect items have been noted, leading to some frustration among customers. While the rental process is typically smooth, the inconsistency in delivery times and occasional miscommunication about order fulfillment suggest areas for improvement in customer service and logistics.
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The packages were what I ordered and they came fast.
The website is confusing for PayPal it would just take me back to the dashboard. It took me a while to figure out. Overall 5 out of 5 review
The website is confusing for PayPal it would just take me back to the dashboard. It took me a while to figure out.
It's disgusting that you all refused to fulfill my order until after I contacted your company and pointed out the fact that you're selling the same book and edition for $50.
It's further inciting that your representative * Decided it was my fault that I wont receive a book ordered two full weeks before the beginning of class until the second or third week of class. I will now be ill prepared thanks to your corporate greed.
Your organization is still trash, you all can pretend like the issue was positively resolved, but the fact that it took so long I submitted my review on January 12, after placing the order on January 2nd. This update is on January 24. Don't play with me.
*Personal information redacted by admin
Easy to order and reasonably priced; however, gotten a problem with the seven day free trial on ebook as the physical book is shipped. Contacted customer service, but it took a long time to be resolved to the point where I could not get the 7 day ebook trial, since the book was already delivered. But, the physical books are in good condition and look brand new!
Very easy process. The website walked you through the entire process and it took less than 2 minutes from in cart to order placed.
Timely, great price, and book arrived in great condition!
Easy to find and use for the class we're getting ready to teach
Books arrived quickly and packaged nicely in time for school, good condition, exactly what I ordered
Good, had no issues to report on. Would buy again.
Thank you! -eCampus
Overall good,delivery was fast.order was easy.book in good condition
Great prices with great service. I checked several other bookstores and this pricing was by far the best deal all around. Book was in great condition too
I was looking to get books for school without breaking the bank and came up this website that offered books I needed that were in good condition and the right price. I was very pleased with my purchase. Only thing was the tracking wasn't the best but it came on time. Well worth it.
Brand new book in its wrapping and all. Very professional website
Quick and easy. Arrived a day before delivery date.
Answer: You can write or highlight in book as long as it less than 1/3 of the page/book.
Answer: Unfortunately, the ebook version of this bundle does not include the access code. Access codes are one-time use only, and are only provided with New versions.
Answer: Ecampus.com does not honor their payout times. I've been waiting 8 weeks now and still have not received payment. They also do not honor the method of payment you choose. I chose direct deposit to ensure fast delivery of the payment. They instead have decided to mail me a check, which I still have not received. Do not sell your used textbooks to ecampus.com if you actually want to receive reimbursement for them.


Thank you for shopping with us! -eCampus