On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Don't pay full price for textbooks. Save money on cheap textbooks and textbook rentals at eCampus.com. Get fast, free shipping on orders over $35.
eCampus.com Reviews Summary
The company has garnered a generally positive reputation, with customers frequently praising the affordability, quality, and timely delivery of their textbooks. Many users appreciate the ease of use of the platform and the availability of digital content, which enhances their overall experience. However, concerns regarding shipping delays and issues with receiving incorrect items have been noted, leading to some frustration among customers. While the rental process is typically smooth, the inconsistency in delivery times and occasional miscommunication about order fulfillment suggest areas for improvement in customer service and logistics.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Your site showed coupons but when I tried to use, they would not deduct from the total. Also, why can't you just sell the book vs rent.
The price was low and the site was easy to navigate.
No problems. It's easy to order from this site and find a decent price
Thank you for choosing eCampus!
I was surprised at how simple the process was. I was able to purchase this product and within 4-5 days I had it in my hands already. Overall very satisfied with the service and would recommend ecampus to pretty much anyone.
Good, nice and cheap and easy processes and it's in stock!
I'm Older, don't interact much with technology much. It was easy to find my book, order, and get shipped to my house.
My experience was fine as wine until I had to fill out the review section
Thank you for shopping with us! -eCampus
I ordered three books based on their estimated delivery time and only one arrived within the window of estimated time. Then, upon looking at the book, it became clear that it wasn't an official copy--it was a fraudulent reprint. So, check your books before you resell them! I appreciate being able to buy used books because I'm trying to reduce waste and support resale, but I don't want a fake reprint book!
No writing in book, but the pages were already falling out upon arrival
Very well-done, efficient. No complaints. The price was also the lowest for access to the book I needed.
I use this book for my essays and English classes. Very good resource to have especially when doing essays!
Easy rental experience. The books are definitely used but still in decent condition.
Thank you for shopping with us! -eCampus
The book came within four days. It was in great condition.
No issues at all! Very fast and flawless delivery. I was pleased
The packages were what I ordered and they came fast.
The website is confusing for PayPal it would just take me back to the dashboard. It took me a while to figure out. Overall 5 out of 5 review
The website is confusing for PayPal it would just take me back to the dashboard. It took me a while to figure out.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for shopping with us! -eCampus