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Don't pay full price for textbooks. Save money on cheap textbooks and textbook rentals at eCampus.com. Get fast, free shipping on orders over $35.
The company has garnered a generally positive reputation, with customers frequently praising the affordability, quality, and timely delivery of their textbooks. Many users appreciate the ease of use of the platform and the availability of digital content, which enhances their overall experience. However, concerns regarding shipping delays and issues with receiving incorrect items have been noted, leading to some frustration among customers. While the rental process is typically smooth, the inconsistency in delivery times and occasional miscommunication about order fulfillment suggest areas for improvement in customer service and logistics.
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The book came a day later than i would have liked because the delivery was set on the porch with no notification. Pages out of order, but good copy overall.
I found cheaper books on this site than anywhere else
I ordered and received the book very fast. I recommend the service
The glue is in bad shape, and the pages are pulling out even when using a light touch to open the book and flip through he pages. The book looks good from the outside.
I ordered a textbook for my teaching class and it arrived well before the time I needed it. It was also in pristine condition.
It was cheaper than the campus bookstore and had an actual bound copy (not loose leaf like the bookstore was selling).
Thank you for shopping with us! -eCampus
I chatted with an online Pearson rep who was very helpful and made sure I knew exactly what I was purchasing! I also rented the hardcopy text book, separately, as math is not my strong area academically and appreciate all the help I can receive!
Ordered and arrived on time.
Customer service replied promptly when asking if order had been processed.
I didn't receive an email when it had been shipped
Navigating website was super easy. Sales associates were knowledgeable and helpful.
Thank you for being a valued customer! -eCampus
Amazing! This book was gonna cost me $60 when i only needed it for 8 weeks and I got it for $25! And it's brand new, amazing deal
It came quickly and was in good condition, so overall pretty slay
The book was over used and has spots of stuff on the pages that I don't know what it is.
We apologize for the inconvenience, please visit out help desk for further assistance. Thank you! -eCampus
Answer: You can write or highlight in book as long as it less than 1/3 of the page/book.
Answer: Unfortunately, the ebook version of this bundle does not include the access code. Access codes are one-time use only, and are only provided with New versions.
Answer: Ecampus.com does not honor their payout times. I've been waiting 8 weeks now and still have not received payment. They also do not honor the method of payment you choose. I chose direct deposit to ensure fast delivery of the payment. They instead have decided to mail me a check, which I still have not received. Do not sell your used textbooks to ecampus.com if you actually want to receive reimbursement for them.


Hi Timothhy, I have noted your account of the issue with the book. If you would like a replacement order sent to you, please visit our help desk to chat with a customer service agent. Thank you. https://www.ecampus.com/help/help-desk