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eCampus.com

4.3

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Don't pay full price for textbooks. Save money on cheap textbooks and textbook rentals at eCampus.com. Get fast, free shipping on orders over $35.


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eCampus.com Reviews Summary

The company has garnered a generally positive reputation, with customers frequently praising the affordability, quality, and timely delivery of their textbooks. Many users appreciate the ease of use of the platform and the availability of digital content, which enhances their overall experience. However, concerns regarding shipping delays and issues with receiving incorrect items have been noted, leading to some frustration among customers. While the rental process is typically smooth, the inconsistency in delivery times and occasional miscommunication about order fulfillment suggest areas for improvement in customer service and logistics.

This summary is generated by AI, based on text from customer reviews

value
2,087
shipping
2,088
quality
2,087
This company responds to reviews on average within 10 days

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23,541 reviews

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Massachusetts
1 review
0 helpful votes
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Good quality book, less expensive than other sites, no delivery issues

Date of experience: September 20, 2022
Erin C. — eCampus.com Rep
over a year old

Thank you! -eCampus

California
2 reviews
0 helpful votes
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Found the book we needed.
September 19, 2022

Found the book we needed here. Was described properly and arrived in new condition in a reasonable time.

Date of experience: September 19, 2022
Erin C. — eCampus.com Rep
over a year old

Thank you for choosing eCampus!

New Hampshire
2 reviews
0 helpful votes
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Great Experience
September 19, 2022

Very User Friendly. Coupon Code discount did not work.

Date of experience: September 19, 2022
Illinois
1 review
0 helpful votes
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Overall experience was very good
September 17, 2022

Overall experience was very good. Book came early and in very good condition.

Date of experience: September 16, 2022
New York
2 reviews
0 helpful votes
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Mother ordering for her son
September 16, 2022

Yes ecampus always has everything I need good experience

Date of experience: September 16, 2022
California
1 review
0 helpful votes
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Great book!
September 16, 2022

Book is in great condition. Delivery took some time, but it still came on time for my class

Date of experience: September 15, 2022
Utah
1 review
0 helpful votes
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Affordable college text
September 16, 2022
Updated review

Great Text book at an affordable price. I would have liked to know when it arrived, but it still came within time frame expected.

Date of experience: September 15, 2022
Erin C. — eCampus.com Rep
over a year old

Thank you for choosing eCampus!


Not sure what to expect
October 2, 2022
Previous review

Not sure what to expect.

Date of experience: September 2, 2022
New York
2 reviews
0 helpful votes
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Great value
September 16, 2022

I chose a rental. It was a comparable price and offered a faster shipping options which made this more appealing. It arrived as promised and it was in very good used condition.

Date of experience: September 15, 2022
Texas
1 review
0 helpful votes
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I have an issue with the book that I received. I ordered the 3rd edition volume 2 but received the 3rd edition but volume 1.

eCampus.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 13, 2022
New York
1 review
0 helpful votes
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M
September 13, 2022

It was good I am happy with the books. Ican do school wor\k

Date of experience: September 13, 2022
District of Columbia
1 review
0 helpful votes
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Fast and good quality
September 12, 2022

The textbook I needed arrived quickly and in perfect condition.

Date of experience: September 12, 2022
Colorado
1 review
0 helpful votes
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Cheap rental, but late delivery
October 12, 2022

I received my book a week late, but it was a cheap rental. I probably won't be using this service again. It took far too long to receive the textbook.

eCampus.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 12, 2022
Rhode Island
1 review
0 helpful votes
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Greta experience
September 12, 2022

Overall very good experience. I do wish the price was a little cheaper but overall it was well.

Date of experience: September 12, 2022
New York
1 review
0 helpful votes
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October 12, 2022

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eCampus.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 12, 2022
Georgia
1 review
0 helpful votes
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Convenient
September 12, 2022

Website was easy to use and it was easy to find what I needed

Date of experience: September 12, 2022
New Jersey
1 review
0 helpful votes
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The delivery of the book took longer than I expected.

Date of experience: September 11, 2022
North Carolina
1 review
0 helpful votes
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Feedback
September 11, 2022

Was good, delivery was not clear, though i thought i was receiving a book-though i just received hole punched paper

Date of experience: September 11, 2022
California
1 review
0 helpful votes
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Human Biology
September 11, 2022

Perfect. Delivered right on time just before my class

Date of experience: September 11, 2022
Florida
1 review
0 helpful votes
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Textbook rental
September 11, 2022

My experience has been very good to date. Ordering was easy and delivery was quick.

Date of experience: September 11, 2022
New Jersey
1 review
0 helpful votes
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Takes Forever
October 11, 2022

Ordered a book on 8/31 and today is 9/11 still not even shipped. This is unacceptable. Should at least offer a digital version until it arrives.

eCampus.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 11, 2022