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eCampus.com

4.3

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eCampus.com Reviews Summary

The company has garnered a generally positive reputation, with customers frequently praising the affordability, quality, and timely delivery of their textbooks. Many users appreciate the ease of use of the platform and the availability of digital content, which enhances their overall experience. However, concerns regarding shipping delays and issues with receiving incorrect items have been noted, leading to some frustration among customers. While the rental process is typically smooth, the inconsistency in delivery times and occasional miscommunication about order fulfillment suggest areas for improvement in customer service and logistics.

This summary is generated by AI, based on text from customer reviews

value
2,087
shipping
2,088
quality
2,087
This company responds to reviews on average within 10 days

Instant Feedback

23,572 reviews

We monitor reviews for authenticity

Tennessee
1 review
0 helpful votes
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Horrible
June 8, 2023

I rented 2 textbooks, but the website only allowed me to return 1 at the end of the rental period; this would trigger a late fee of hundreds of dollars for the book I could not return. When I asked customer service about it, they purposefully avoided answering my questions and kept closing my chat.

eCampus.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 9, 2023
Wisconsin
1 review
0 helpful votes
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Great overall experiance
May 8, 2023

Was quick and easy. No trouble at all and very intuitive. I got my books in a timely manner with no complications. No complaints here.

Date of experience: May 8, 2023
Illinois
1 review
0 helpful votes
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Biology book
May 7, 2023

Easy so far! Was shipped and delivered very quickly and is in perfect shape

Date of experience: May 7, 2023
North Carolina
1 review
0 helpful votes
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Awesome
May 4, 2023

Good enjoy it very helpful. Thank you all for you help.

Date of experience: May 4, 2023
Florida
1 review
0 helpful votes
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Welp, here's a title
May 1, 2023

This is my first time using this website, and I'm relatively pleased with it.

Date of experience: May 1, 2023
Erin C. — eCampus.com Rep
over a year old

Thank you! -eCampus

Indiana
1 review
0 helpful votes
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Quick and Easy!
May 1, 2023
Updated review

Very quick and painless transaction, although I would have liked the option to pay with PayPal instead of my credit card.

Date of experience: May 1, 2023

Would have liked the option to pay with PayPal
April 21, 2023
Previous review

Would have liked the option to pay with PayPal.

Date of experience: April 21, 2023
Washington
1 review
0 helpful votes
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Pretty average
April 28, 2023

Smooth delivery and got the textbook in good condition so everything is fine. The book was a little pricey for the duration of rental.

Date of experience: April 28, 2023
Colorado
1 review
0 helpful votes
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Textbook
May 21, 2023

Able to find a textbook a needed for a class that was hard to find elsewhere

eCampus.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 21, 2023
Florida
1 review
0 helpful votes
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Hard work
April 20, 2023

Trying to learn math in yours 50's is hard but doable

Date of experience: April 20, 2023
New Jersey
1 review
0 helpful votes
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Nursing book
April 15, 2023

Easy received online order immediately. Would use again.

Date of experience: April 15, 2023
Washington
1 review
0 helpful votes
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Great
April 15, 2023

Fast, Cheap, overall pretty good. Probably going to be buying my books, if i can from here again.

Date of experience: April 14, 2023
Erin C. — eCampus.com Rep
over a year old

Thank you for shopping with us! -eCampus

North Carolina
1 review
0 helpful votes
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Rental
April 14, 2023

Always accurate and timely,books are in good condition and the price is very reasonable.

Date of experience: April 13, 2023
Washington
1 review
0 helpful votes
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STMATH textbook from Pearson
April 13, 2023

First, we visited the Pearson online store to find a course material textbook. We wanted to buy new ones. But the newest edition (2020) of the textbook wasn't available for sale.
It is quite easy to access an account and check out for the rent-a-textbook on eCampus.com.

Date of experience: April 13, 2023
Erin C. — eCampus.com Rep
over a year old

Thank you for your feedback and for choosing eCampus!

Virginia
1 review
0 helpful votes
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Tangible Book
April 9, 2023
Updated review

Seems very easy to pay again for the same book from Persons. To get a tangible book.

Date of experience: April 9, 2023
Erin C. — eCampus.com Rep
over a year old

Thank you for shopping with us! -eCampus


Seems very easy to pay again for the same book from...
April 27, 2023
Previous review

Seems very easy to pay again for the same book from Persons. Just to get a physical book.

Date of experience: March 28, 2023
Oregon
1 review
0 helpful votes
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Getting my textbooks
April 7, 2023

I was worried that one my textbooks wouldn't come until much later. It actually arrived 5 days earlier and the packaging wasn't smashed or anything.

Date of experience: April 7, 2023
Texas
1 review
0 helpful votes
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Great
April 6, 2023

This experience was very satisfactory. I have used them many times and have not been disappointed.

Date of experience: April 6, 2023
Michigan
1 review
0 helpful votes
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Rent order
May 2, 2023

Was un clear if the payment was coming out now or like a previous page said in august

eCampus.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 2, 2023
Washington
1 review
0 helpful votes
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No buy option only rental
April 1, 2023

Received product and arrived in great condition; like new.

Date of experience: March 31, 2023
Maine
2 reviews
2 helpful votes
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Great Customer Service
March 24, 2023

I easily found what I was looking for. Check out was easy and shipping was super fast.

Date of experience: March 24, 2023
South Carolina
1 review
0 helpful votes
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Awesome site
March 21, 2023

Great overall experience. Found the book for a reasonable price and it was delivered in a very timely manner.

Date of experience: March 21, 2023