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Don't pay full price for textbooks. Save money on cheap textbooks and textbook rentals at eCampus.com. Get fast, free shipping on orders over $35.
The company has garnered a generally positive reputation, with customers frequently praising the affordability, quality, and timely delivery of their textbooks. Many users appreciate the ease of use of the platform and the availability of digital content, which enhances their overall experience. However, concerns regarding shipping delays and issues with receiving incorrect items have been noted, leading to some frustration among customers. While the rental process is typically smooth, the inconsistency in delivery times and occasional miscommunication about order fulfillment suggest areas for improvement in customer service and logistics.
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I rented 2 textbooks, but the website only allowed me to return 1 at the end of the rental period; this would trigger a late fee of hundreds of dollars for the book I could not return. When I asked customer service about it, they purposefully avoided answering my questions and kept closing my chat.
Was quick and easy. No trouble at all and very intuitive. I got my books in a timely manner with no complications. No complaints here.
Easy so far! Was shipped and delivered very quickly and is in perfect shape
Good enjoy it very helpful. Thank you all for you help.
This is my first time using this website, and I'm relatively pleased with it.
Very quick and painless transaction, although I would have liked the option to pay with PayPal instead of my credit card.
Would have liked the option to pay with PayPal.
Smooth delivery and got the textbook in good condition so everything is fine. The book was a little pricey for the duration of rental.
Able to find a textbook a needed for a class that was hard to find elsewhere
Easy received online order immediately. Would use again.
Fast, Cheap, overall pretty good. Probably going to be buying my books, if i can from here again.
Thank you for shopping with us! -eCampus
Always accurate and timely,books are in good condition and the price is very reasonable.
First, we visited the Pearson online store to find a course material textbook. We wanted to buy new ones. But the newest edition (2020) of the textbook wasn't available for sale.
It is quite easy to access an account and check out for the rent-a-textbook on eCampus.com.
Thank you for your feedback and for choosing eCampus!
Seems very easy to pay again for the same book from Persons. To get a tangible book.
Thank you for shopping with us! -eCampus
Seems very easy to pay again for the same book from Persons. Just to get a physical book.
I was worried that one my textbooks wouldn't come until much later. It actually arrived 5 days earlier and the packaging wasn't smashed or anything.
This experience was very satisfactory. I have used them many times and have not been disappointed.
Was un clear if the payment was coming out now or like a previous page said in august
I easily found what I was looking for. Check out was easy and shipping was super fast.
Great overall experience. Found the book for a reasonable price and it was delivered in a very timely manner.
Answer: You can write or highlight in book as long as it less than 1/3 of the page/book.
Answer: Unfortunately, the ebook version of this bundle does not include the access code. Access codes are one-time use only, and are only provided with New versions.
Answer: Ecampus.com does not honor their payout times. I've been waiting 8 weeks now and still have not received payment. They also do not honor the method of payment you choose. I chose direct deposit to ensure fast delivery of the payment. They instead have decided to mail me a check, which I still have not received. Do not sell your used textbooks to ecampus.com if you actually want to receive reimbursement for them.


Thank you! -eCampus