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eCampus.com

4.3

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eCampus.com Reviews Summary

The company has garnered a generally positive reputation, with customers frequently praising the affordability, quality, and timely delivery of their textbooks. Many users appreciate the ease of use of the platform and the availability of digital content, which enhances their overall experience. However, concerns regarding shipping delays and issues with receiving incorrect items have been noted, leading to some frustration among customers. While the rental process is typically smooth, the inconsistency in delivery times and occasional miscommunication about order fulfillment suggest areas for improvement in customer service and logistics.

This summary is generated by AI, based on text from customer reviews

value
2,087
shipping
2,088
quality
2,087
This company responds to reviews on average within 10 days

Instant Feedback

23,562 reviews

We monitor reviews for authenticity

California
1 review
0 helpful votes
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Not happy with the overall shape of book, I have never received a book in this condition before.

eCampus.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 12, 2023
Maryland
1 review
0 helpful votes
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.
April 11, 2023

…………………………………………………………………………………………,,,,,.,,,,,………….

eCampus.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 11, 2023
Florida
1 review
0 helpful votes
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Great reading material
March 9, 2023

Good. I just started my classes, and the book is helpful so far. The book will be utilized through my 11 weeks.

Date of experience: March 9, 2023
Erin C. eCampus.com Rep
over a year old

Thank you for being a valued customer! -eCampus

Tennessee
1 review
0 helpful votes
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The price for rent
March 7, 2023

Although I enjoyed being able to find this book cheaper in this website that the Books company brought me. For a book to rent only one time, is still expensive, but as I tried to mention before this was the cheapest anywhere.

Date of experience: March 7, 2023
New York
1 review
0 helpful votes
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Easy experience
March 1, 2023

No problem with order and quick delivery. Great job.

Date of experience: February 28, 2023
Erin C. eCampus.com Rep
over a year old

Thank you! -eCampus

California
1 review
0 helpful votes
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Good
February 28, 2023

Learned a lot and read a lot. Made the math simple.

Date of experience: February 28, 2023
Florida
1 review
0 helpful votes
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Ecampus' inventory is great, I was able to get my textbooks for my upcoming semester.

Date of experience: February 27, 2023

Books were easy to find
February 16, 2023
Previous review

Books were easy to find

Date of experience: February 15, 2023
Illinois
1 review
0 helpful votes
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Great
February 26, 2023

It was fast and not hard at all. Will do again when needed

Date of experience: February 26, 2023
Virginia
1 review
0 helpful votes
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Pleased
February 23, 2023

I love that we have the option to pay with PayPal.

Date of experience: February 23, 2023
New York
2 reviews
0 helpful votes
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Excellent Service and Quick Delivery
February 22, 2023

I received my order quicker than expected. The service was great and the process was so easy.

Date of experience: February 22, 2023
Texas
1 review
0 helpful votes
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Awesome deal
February 20, 2023

I am extremely happy! I couldn't have made a better decision and hope to use your service again if I can get a discount!

Date of experience: February 20, 2023
Pennsylvania
1 review
0 helpful votes
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Review
March 21, 2023

Excellent price-a book that I wanted to have and it arrived pretty fast.

eCampus.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 19, 2023
Texas
1 review
0 helpful votes
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Experience
February 18, 2023

Overall Good experience my order was delivered on time would use again

Date of experience: February 17, 2023
Connecticut
1 review
0 helpful votes
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Excellent
February 17, 2023

First time and I love it.i would recommend it to everyone. The book comes fast too.

Date of experience: February 17, 2023
Vermont
1 review
0 helpful votes
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Damaged book, bad price!
March 18, 2023

I ordered a digital copy of this book and you guys $#*!ed me! My digital bookshelf is empty, and it has been disrupting my semester! Shame on you, shame on you, shame!

eCampus.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 16, 2023
California
1 review
0 helpful votes
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Expensive
February 16, 2023

While I understand that the company needs to profit from renting out these books, it is just too expensive for only using it for three months.

Date of experience: February 16, 2023
Illinois
1 review
0 helpful votes
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Good ebook
February 15, 2023

Was a good experience and is doing what I need it to do for class.

Date of experience: February 15, 2023
California
1 review
0 helpful votes
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Thank you
February 15, 2023

Quick and easy! Great price & definitely a lot cheaper than I expected! Got the E-books so it was on my computer as soon as I purchased!

Date of experience: February 14, 2023
California
1 review
0 helpful votes
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Not what I expected
March 16, 2023

Edition number was misleading
Edition # was misleading

eCampus.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 13, 2023
California
1 review
1 helpful vote
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Took longer to get than expected
February 13, 2023

I ordered my book at the beginning of the month and paid extra ($10) for it to be shipped with in 4 days. It took 2 1/2 weeks to arrive!

Date of experience: February 13, 2023
Erin C. eCampus.com Rep
over a year old

Thank you for shopping with us! -eCampus