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eCampus.com

4.3

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eCampus.com Reviews Summary

The company has garnered a generally positive reputation, with customers frequently praising the affordability, quality, and timely delivery of their textbooks. Many users appreciate the ease of use of the platform and the availability of digital content, which enhances their overall experience. However, concerns regarding shipping delays and issues with receiving incorrect items have been noted, leading to some frustration among customers. While the rental process is typically smooth, the inconsistency in delivery times and occasional miscommunication about order fulfillment suggest areas for improvement in customer service and logistics.

This summary is generated by AI, based on text from customer reviews

value
2,087
shipping
2,088
quality
2,087
This company responds to reviews on average within 10 days

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23,621 reviews

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California
1 review
0 helpful votes
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Fast delivery and easy to rent. I had never used and would use again. I recommended to classmates.

Date of experience: June 7, 2023
Colorado
1 review
0 helpful votes
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Great books.
June 6, 2023

Shipped and arrived by time it said it would. Website states it ships within 24 hours usually b ut its actually a 4-7 day shipping and processing. So i had to pay extra to get it shipped sooner.

Date of experience: June 5, 2023
North Carolina
1 review
0 helpful votes
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Review
June 5, 2023

Fast, easy, straightforward. Description was accurate and matched item I needed.

Date of experience: June 5, 2023
New York
1 review
0 helpful votes
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Good condition
June 4, 2023

It was easy and quick, timely and bin great condition

Date of experience: June 4, 2023
Nevada
1 review
0 helpful votes
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Great value
June 2, 2023

The site provided simple easy access.
Book is in great shape, a stellar vendor by any measure. Highly recommended!

Date of experience: June 2, 2023
Rhode Island
1 review
0 helpful votes
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1
June 2, 2023

It was ez and great. Thank you for being good. I would do it again.

Date of experience: June 2, 2023
Pennsylvania
1 review
0 helpful votes
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Great Service and Selction
May 31, 2023

Easy to locate books, quick check out and fair pricing.

Date of experience: May 31, 2023
Illinois
2 reviews
0 helpful votes
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Okay experience
May 29, 2023

Customer service was good: used book was a little beat up, but usable.

Date of experience: May 29, 2023
Erin C. eCampus.com Rep
over a year old

Thank you for shopping with us! -eCampus

Texas
1 review
0 helpful votes
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Great
May 28, 2023

So fast, easy and affordable. This is my second semester using ecampus

Date of experience: May 28, 2023
Texas
1 review
0 helpful votes
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Ecampus book
May 25, 2023

I did not know about this cite but will check it out from now on.

Date of experience: May 25, 2023
Washington
2 reviews
0 helpful votes
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Satisfied Customer
May 25, 2023

I've always had good experiences with eCampus.com. It's a good site for shopping for unusual books.

Date of experience: May 24, 2023
Florida
1 review
0 helpful votes
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Brand New And On Time
May 24, 2023

The book was brand new, and it came on time. There was no damage. There was nothing wrong with the product. My only complaint is I couldn't find a physical copy of my own anywhere on the internet. It was impossible to find one anywhere else in the United States, which means McGraw Hill is constricting the supply of hardcover textbooks to one supplier on the internet who only rents their hardcover copies at the moment.

Date of experience: May 24, 2023
Virginia
1 review
0 helpful votes
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Campbell Biology
May 24, 2023

Ordering was easy, but the rental price was a bit high

Date of experience: May 24, 2023
Texas
1 review
0 helpful votes
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Spare is a remarkable book that takes readers on an immersive and thought-provoking journey into the depths of the human spirit. From the very first page, I found myself captivated by its unique storytelling and profound insights. The author's ability to explore complex themes with such clarity and sensitivity is truly commendable.

The narrative of Spare is beautifully crafted, weaving together multiple perspectives and intertwining storylines that kept me engaged throughout. It delves into the essence of human existence, exploring the fragility of life, the power of resilience, and the profound connections we share as individuals. The characters are vividly portrayed, and their emotional journeys resonate deeply, leaving a lasting impact on the reader.

What sets Spare apart is its ability to provoke introspection and stimulate philosophical contemplation. It poses profound questions about the purpose of life, the nature of human relationships, and the choices we make along our individual paths. It challenges societal norms and invites readers to explore the boundaries of their own beliefs and values.

Date of experience: May 23, 2023
Illinois
1 review
0 helpful votes
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The description of the book I rented included an access card for MindTap.
eCampus.com did not provide the access card.
I'm unable to access the material I need to complete the course and had to purchase from another vendor.

eCampus.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 23, 2023
New Jersey
1 review
0 helpful votes
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Great
May 22, 2023

Got my book quickly & efficiently. Was able to start my class assignments

Date of experience: May 22, 2023
New York
2 reviews
0 helpful votes
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Quality at a low price
May 22, 2023

Excellent at the same time as the first time and effort

Date of experience: May 21, 2023
Minnesota
1 review
0 helpful votes
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Consistently great experience
May 22, 2023

I have had great experiences so far! I appreciate the reasonable prices as well!

Date of experience: May 21, 2023
Florida
2 reviews
0 helpful votes
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May 19, 2023

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Date of experience: May 19, 2023
Virginia
1 review
0 helpful votes
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Good and Bad
June 18, 2023

Site is easy and prices are great. The book was in two pieces which is not convenient.

eCampus.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 19, 2023