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eCampus.com

4.3

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Don't pay full price for textbooks. Save money on cheap textbooks and textbook rentals at eCampus.com. Get fast, free shipping on orders over $35.


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eCampus.com Reviews Summary

The company has garnered a generally positive reputation, with customers frequently praising the affordability, quality, and timely delivery of their textbooks. Many users appreciate the ease of use of the platform and the availability of digital content, which enhances their overall experience. However, concerns regarding shipping delays and issues with receiving incorrect items have been noted, leading to some frustration among customers. While the rental process is typically smooth, the inconsistency in delivery times and occasional miscommunication about order fulfillment suggest areas for improvement in customer service and logistics.

This summary is generated by AI, based on text from customer reviews

value
2,087
shipping
2,088
quality
2,087
This company responds to reviews on average within 10 days

Instant Feedback

23,542 reviews

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
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Great job and service
August 21, 2023

Went smooth and quick. They had what I needed. Only ones who even had it available, not even my own school had it in stock. Would recommend

Date of experience: August 21, 2023
Pennsylvania
1 review
0 helpful votes
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No customer service
September 20, 2023

If you're buying books from this website, please stay away from this one. There is absolutely no way to contact them if anything happens. I returned books with my own shipping, not using the free shipping label, and they kept saying that I had not returned them yet. I talked with someone on live chat, most likely AI, who said that they would not charge me as long as the book was returned. I did return all of the books, and ecampus even charged me $50 on my bank account when they said they wouldn't charge me. They are a scam.

eCampus.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 21, 2023
Mississippi
2 reviews
0 helpful votes
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Prompt Service
August 21, 2023
Updated review

I went to ecampus because I needed a book, but did not have a huge amount of money.

Date of experience: August 21, 2023

Confused about weather a book will be shipped or is...
January 16, 2022
Previous review

Confused about weather a book will be shipped or is it just an access card.

Date of experience: January 15, 2022
Tennessee
1 review
0 helpful votes
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Bad service
September 20, 2023

Charged my card without shipping the product. Then product was out of stock while they keep my money. No helpdesk chat available, no service at all.

eCampus.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 21, 2023
Illinois
1 review
0 helpful votes
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Cheaper than the bookstore
August 21, 2023

Prices are really reasonable especially for a rental because I don't need to keep all these textbooks once I am done with the class

Date of experience: August 20, 2023
Michigan
1 review
0 helpful votes
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Broke college student
August 21, 2023

Very easy process and exploration, beneficial to my budget, and the multiple options for a tangible book, used or new, or an online copy was very nice

Date of experience: August 20, 2023
Idaho
1 review
0 helpful votes
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Fast
August 20, 2023

Received my order very fast and it was in good condition.

Date of experience: August 20, 2023
Nebraska
1 review
0 helpful votes
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Ready in relative time
August 20, 2023

Was ready for pickup in short time, and was simple enough to pick up.

Date of experience: August 20, 2023
California
1 review
0 helpful votes
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Excellent pricing!
August 19, 2023

The private school my son attends requires us to purchase our own textbooks. I saved over $120 using eCampus! All textbooks were in great shape and arrived on time. We will use eCampus again.

Date of experience: August 19, 2023
California
1 review
0 helpful votes
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Yes
August 19, 2023

Just yes all the way. Yes. Yes. Yes! I don't know what else to say ‍

Date of experience: August 18, 2023
Pennsylvania
1 review
0 helpful votes
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.
August 19, 2023

...

Date of experience: August 18, 2023
Wisconsin
1 review
0 helpful votes
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Up to date
August 18, 2023

Rental for the most up-to-date edition of math book was a plus

Date of experience: August 18, 2023
New York
1 review
0 helpful votes
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Campbell Biology and lab manual
August 18, 2023

After chatting with someone online, I order the books and receive them in two days as promised.

Date of experience: August 18, 2023
Pennsylvania
1 review
0 helpful votes
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Review of textbook purchase
August 18, 2023

Very good. Can't understand the wide range of prices for old, outdated textbooks.

Date of experience: August 18, 2023
Erin C. eCampus.com Rep
over a year old

Thank you for shopping at eCampus!

California
1 review
0 helpful votes
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Exactly what I was looking for
August 17, 2023

Quick shipping, cost efficient and exactly what I needed!

Date of experience: August 17, 2023
Arizona
1 review
0 helpful votes
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Frustrating. The books took 6 business days, but 1-4. There's a big difference when my daughter needs those books for class.

eCampus.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 17, 2023
Pennsylvania
2 reviews
0 helpful votes
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Waste of time and effort
September 16, 2023

The seller advertised a book they did not have in stock and had no assurance they would be able to obtain it. I didn't "buy" with the idea I wanted someone help me to find the book. I responded to an offer of something I had every reason to believe they had available. The whole thing was a waste of my time and effort.

eCampus.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 17, 2023
Mississippi
1 review
0 helpful votes
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Fine
August 17, 2023

It was good. It was necessary. It was easy. Thank you

Date of experience: August 17, 2023
New York
1 review
0 helpful votes
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Rental Books
August 17, 2023

It was simple enough found my books, rented my books and got my books pretty quickly.

Date of experience: August 17, 2023
Ohio
1 review
0 helpful votes
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First time user
August 15, 2023

For my first time using eCampus.com, I thought it was very simple and easy

Date of experience: August 15, 2023