eCampus.comReviews 6,592

I don't have the book and no one has responded or contacted me about it not showing up.

Quick and easy. Great prices. Make sure your card does not expire before you need to return your textbook rentals.

4-8 business days for free shipping? I paid extra shipping costs to make sure my books got to my home in time for school. When you say free shipping, be honest about how long it will take with free shipping so other people won't pay extra to get it on time. Otherwise, books came within a few days of ordering and I'm good condition.

Had an issue with typing to remove item from cart. However Annie B from customer service was able to help me to get what I needed. Thank you

It was Easy to purchase from them. The book was a Fast delivery. The book was Great quality.

Unsure what rental terms are, and how to return item.

It was a fast shipment I received my order sooner than expected. The prices were good compared to others.

I was a little skeptical at first but overall good experience

I was in need of several pricey textbooks to study for a promotional exam with my fire department. Hoping to avoid paying full price and owning the text after, I was seeking options to rent the physical books. I found eCampus online, read some favorable reviews, verified that they had the books I needed, and placed the order. I paid a little extra to have them delivered sooner, and both books arrived on time and were in excellent condition. This was a great first experience, and I will absolutely consider using eCampus again in the future!

A page was missing from the book. But it was okay given the price.

Ordering was easy and convenient. Received my order quickly. Pricing is competitive.

I got book for excellent price. With very good service. Will definitely use the website again

My affordable books came very fast. I am very pleased and loved the tracking feature!

I received a notice from Ecampus that my order was cancelled by Ecampus due to "suspect" details
About my purchase- no explanation given...My payment cleared my bank without a problem. Then
Ecampus issued a refund of my payment. So no shipment of my order was ever received. Never
Have I had such poor service!

Service was great, delivery was on time with no delays, awesome experience overall

I was really stressing out about finding the books i needed for a price that wasn't going to take half of my whole pay check and I decently found them here.

Paid for a rental of $89 which is worth $305, the bulk due to the e-book and learning platform. A loose-leaf copy of the book comes with it. They received my loose-leaf, which I only touched the first few pages, in a rubber band with the pages completely wrecked--none of which was my doing. Had to do a dispute with my bank. I paid $400, for a textbook I could've bought anywhere else for cheaper. NEVER using this site again. Not to mention you CANNOT get an actual human being. Why? Because they don't give a crap about people or your story. You're just a price and number. Not to mention, if I want this loose-leaf and code I now have to pay for, I have to pick it up myself. Their argument: "terms and conditions," meaning you always will lose and get screwed over. I have rented books for four years for two different colleges. First time I have ever had a problem. Might as well used that money to take another community college class. I am paying $305 for damaged worksheets I did not damage plus the $89. Absolutely ridiculous. We will see if my dispute will even work. Only ever renting from colleges. Would've been cheaper to do that in the first place--and that's really saying something.

Edit 08/17

I forgot to add that my money was taken out before I received an email about damage leading me to believe I had my card stolen. The email of damage came the next day after taking my money out of my account with no heads up. Since then, I have been on and off with customer service which seem to be A.I.'s and not people. Additionally, I was told that they know their phone number does not work yet they still have one listed on their site? And I was also told I'd be receiving my rental money back to "resolve" the issue today. There is currently no money pending in my bank account and that does not resolve how frustrated I am with this company. I will be deleting my account when this is all over. As a broke college student in her 8th semester, use a different service. And take photos of your rentals before you send them back!

I had to get creative as my visa debit card even though I had money would not be taken.

Excellent service and delivery, everything was as promised

No issues getting the book but there were issues return it. They charged me a ton of fees after the fact. When I tried to contact customer service they were entirely unhelpful and kept copy and pasting the same messages.