Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Don't pay full price for textbooks. Save money on cheap textbooks and textbook rentals at eCampus.com. Get fast, free shipping on orders over $35.
The company has garnered a generally positive reputation, with customers frequently praising the affordability, quality, and timely delivery of their textbooks. Many users appreciate the ease of use of the platform and the availability of digital content, which enhances their overall experience. However, concerns regarding shipping delays and issues with receiving incorrect items have been noted, leading to some frustration among customers. While the rental process is typically smooth, the inconsistency in delivery times and occasional miscommunication about order fulfillment suggest areas for improvement in customer service and logistics.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Shipping was fast even from third party vendor. Can't beat the pricing. Books were not in a great condition from previous owners. Still had post it notes everywhere.
Easy to find and order all the books I needed for my kids!
Easy-to-use website, had many elsewhere unavailable titles I was looking for, good price, paperback version rather than e-textbook
Book arrived on time, good price. Would recommend.
Simple, navigable website with quality selection of required books for our kid's high school.
The site is easy to use and lets you compare prices for what suits best for your needs.
Thank you for your feedback and for choosing eCampus!
My book was in terrible condition. I had to return. I'm hoping they will send me a replacement.
User friendly website navigation, affordable and comparable prices, great array of options, whether purchasing or renting. Quick processing and shipping times
Fair recycled books for fair price. Thank you ecampus
Thank you for choosing eCampus!
This has been a horrible experience two times in a row. I ordered my textbook the first time, and the order was canceled for no apparent reason. I contacted customer service, and all they could offer is a refund and $5 credit. I searched for the textbook again, and it was again available from the same seller and for the same price. I ordered the book again. A week later, I got a notice that the book I paid for was no longer available, and my order was canceled. There is something suspicious about the whole experience and random cancelation of my orders. Needless to say, I will not use this place for my textbook needs.
The transaction went smooth and the book looks brand new. It was the lowest price I found.
It took several tries before my account was established and I was able to purchase the online textbook.
Thank you for shopping with us! ECampus
It was a worst experience, I ordered book on June 11 and it was told that I will receive my book on June 19, but their shipping is so worst that I got my book on June 21, two days late.
The delivery time was quick and efficient, and I enjoyed using eCampus's services.
Answer: You can write or highlight in book as long as it less than 1/3 of the page/book.
Answer: Unfortunately, the ebook version of this bundle does not include the access code. Access codes are one-time use only, and are only provided with New versions.
Answer: Ecampus.com does not honor their payout times. I've been waiting 8 weeks now and still have not received payment. They also do not honor the method of payment you choose. I chose direct deposit to ensure fast delivery of the payment. They instead have decided to mail me a check, which I still have not received. Do not sell your used textbooks to ecampus.com if you actually want to receive reimbursement for them.


Thank you for shopping with us. If the rental is in bad condition, please contact customer service at https://www.ecampus.com/help/help-desk, Your account will need to be documented, so you are not charged for any damages at the end of the rental term. Thank you! -eCampus