Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of eCampus.com

eCampus.com

4.3

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Don't pay full price for textbooks. Save money on cheap textbooks and textbook rentals at eCampus.com. Get fast, free shipping on orders over $35.


Sponsored message from eCampus.com
Use Coupon Code SITEJABBER for 3% Off Your Order!
Claim Deal
How would you rate eCampus.com?
grey stargrey stargrey stargrey stargrey star

eCampus.com Reviews Summary

The company has garnered a generally positive reputation, with customers frequently praising the affordability, quality, and timely delivery of their textbooks. Many users appreciate the ease of use of the platform and the availability of digital content, which enhances their overall experience. However, concerns regarding shipping delays and issues with receiving incorrect items have been noted, leading to some frustration among customers. While the rental process is typically smooth, the inconsistency in delivery times and occasional miscommunication about order fulfillment suggest areas for improvement in customer service and logistics.

This summary is generated by AI, based on text from customer reviews

value
2,087
shipping
2,088
quality
2,087
This company responds to reviews on average within 10 days

Instant Feedback

23,572 reviews

We monitor reviews for authenticity

Maine
1 review
0 helpful votes
Follow Tondelayo W.
Unfollow Tondelayo W.
Share Review
Report Review

Superior
August 26, 2023

Enjoy the service about the company. Each student should use this site to order or rent books. When I saw the prices I was very charmed.i will use this site fir now on.

Date of experience: August 26, 2023
Pennsylvania
1 review
0 helpful votes
Follow Lily H.
Unfollow Lily H.
Share Review
Report Review

Good service, but no return sticker
August 26, 2023

My rental book arrived in good condition in a timely manner, but the prepaid shipping label to send it back at the end of the semester was not included!

Date of experience: August 26, 2023
Washington
1 review
0 helpful votes
Follow Suzanne Y.
Unfollow Suzanne Y.
Share Review
Report Review

Great value
August 26, 2023

Book in vgc no demarcation, sound in tact, no corners bumped. Thank you

Date of experience: August 26, 2023
Texas
1 review
0 helpful votes
Follow Jennifer W.
Unfollow Jennifer W.
Share Review
Report Review

It was very easy and I was able to trust the company. The items are of great quality.

Date of experience: August 25, 2023
Colorado
1 review
0 helpful votes
Follow Kyle Q.
Unfollow Kyle Q.
Share Review
Report Review

Poor Customer Service
September 25, 2023

Attempted to cancel order before book even shipped via email and was ignored. Shortly after, I received an email saying the book shipped, even though I requested a cancellation. When I got in contact with an agent they told me there's nothing I can do except ship it back and lose money due to the stocking fee. The reasoning they provided for ignoring my email was that they get a lot of emails so they missed it. Ended up having to pay the stocking fee when I never even wanted the book to ship in the first place and requested a cancellation. Will not be purchasing from here again

eCampus.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 25, 2023
Tennessee
1 review
0 helpful votes
Follow Khaw J.
Unfollow Khaw J.
Share Review
Report Review

Greatttt
August 26, 2023

Fast and affordable books! They were in good condition, almost new

Date of experience: August 25, 2023
Texas
1 review
0 helpful votes
Follow Shasta R.
Unfollow Shasta R.
Share Review
Report Review

HORRIBLE
September 24, 2023

If you are looking for a bookstore to get your boo and not send your money only for them to keep your book and say it was in horrible shape when it was a brand new book; THIS IS YOUR PLACE! Do not send your books here to them! They are scammers! I sold my other book on beer money.com and they paid me and thing is that book was used. These people are horrible!' Then told me to get my book back I'd have to give them my credit card to get 12 dollars off to send it back! My best advice is DO NOT SEND YOUR BOOKS TO THESE PEOPLE!

Date of experience: August 25, 2023
New York
1 review
0 helpful votes
Follow Haven W.
Unfollow Haven W.
Share Review
Report Review

College Freshman
August 25, 2023

Looking for books for college and this site had some of the cheapest options.

Date of experience: August 25, 2023
Erin C. — eCampus.com Rep
over a year old

Thank you for shopping at eCampus!

Texas
1 review
0 helpful votes
Follow Joe U.
Unfollow Joe U.
Share Review
Report Review

Cost Acct
September 24, 2023

This survey is taking up too too too too too too too too much time!

eCampus.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 25, 2023
Kentucky
1 review
0 helpful votes
Follow Summer Y.
Unfollow Summer Y.
Share Review
Report Review

As described
August 25, 2023

No issues with the order or shipping. I would use this company again.

Date of experience: August 25, 2023
Colorado
1 review
0 helpful votes
Follow McKenna V.
Unfollow McKenna V.
Share Review
Report Review

Rental - Perfect Condition
August 25, 2023

Everything was made fairly easy to rent the textbook. The book arrived at my house in perfect condition. There is no highlighting, no pages missing, and overall just like new. While renting textbooks, normally they arrive in any shape or condition. That was not the case in this scenario. Everything was perfect and very reasonably priced.

Date of experience: August 25, 2023
Indiana
1 review
0 helpful votes
Follow V A.
Unfollow V A.
Share Review
Report Review

Just as expensive as buying
September 24, 2023

It makes it look like you're paying less, but, after adding all fees to the price (taxes, shipping...) it ends up costing the same as buying the book. I would not have rented if they book was available for purchase elsewhere

eCampus.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 25, 2023
California
2 reviews
0 helpful votes
Follow Dairrion V.
Unfollow Dairrion V.
Share Review
Report Review

Great book
August 25, 2023
Updated review

Easy to use, also great condition. No tears or highlighter marks.

Date of experience: August 25, 2023

Nice quick and very informational
August 30, 2022
Previous review

Nice quick and very informational. Love the fast shipping option

Date of experience: August 30, 2022
Texas
1 review
0 helpful votes
Follow Madison Q.
Unfollow Madison Q.
Share Review
Report Review

Good service and great prices
August 24, 2023

ECampus had the book I needed and had it available at an extremely affordable price.

Date of experience: August 24, 2023
Virginia
1 review
0 helpful votes
Follow Gabriela U.
Unfollow Gabriela U.
Share Review
Report Review

I love ECampus!
August 24, 2023

I always tell others about buying their books from here, speicifcally using the marketplace option. I have never had a bad book from them. Even used books have been sufficent for my educational needs.

Date of experience: August 24, 2023
Louisiana
1 review
0 helpful votes
Follow Dusty F.
Unfollow Dusty F.
Share Review
Report Review

No
September 23, 2023

No no no no no no no no no no no no no no no no no n. No no n n. J n. No n. No no no

eCampus.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 24, 2023
Georgia
1 review
0 helpful votes
Follow Ava D.
Unfollow Ava D.
Share Review
Report Review

Great experience
August 24, 2023

Great service, very quick delivery and price was good.

Date of experience: August 24, 2023
Louisiana
1 review
0 helpful votes
Follow ASHLEY I.
Unfollow ASHLEY I.
Share Review
Report Review

Fast shipping
August 24, 2023

Fast shipping good price good customer service will definitely use again in the future

Date of experience: August 24, 2023
New York
1 review
0 helpful votes
Follow Christina A.
Unfollow Christina A.
Share Review
Report Review

A&P lab manual
August 23, 2023

I needed this for school. It came quick, but then I did see it cheaper other places after the fact.

Date of experience: August 23, 2023
New York
1 review
0 helpful votes
Follow Theresa V.
Unfollow Theresa V.
Share Review
Report Review

Excellent company
August 23, 2023

Great cost and shipping true to description, will use again highly recommend

Date of experience: August 23, 2023