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Don't pay full price for textbooks. Save money on cheap textbooks and textbook rentals at eCampus.com. Get fast, free shipping on orders over $35.
eCampus.com Reviews Summary
The company has garnered a generally positive reputation, with customers frequently praising the affordability, quality, and timely delivery of their textbooks. Many users appreciate the ease of use of the platform and the availability of digital content, which enhances their overall experience. However, concerns regarding shipping delays and issues with receiving incorrect items have been noted, leading to some frustration among customers. While the rental process is typically smooth, the inconsistency in delivery times and occasional miscommunication about order fulfillment suggest areas for improvement in customer service and logistics.
This summary is generated by AI, based on text from customer reviews
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Quality,timing, got what we want. Will visit if needed definitely
Easy checkout, very good experience! If I ever need another textbook, I'm returning.
Thank you! -eCampus
Website is deceiving. Ordered a new book that said 3-5 business days to ship. Paid $25.99 for expedited 2 day shipping. No clue that 3-5 business days meant for them to receive the book and then they would ship it out. Terrible customer service -lehendakari I chatted- they only aflĂłrese to refund me $20 for expedited shipping and not my full amount of $25.99. Never again!
I was looking for a book that was sold out everywhere else and I found it on ecampus.com.
Never heard of the site before but I was very pleased by my buying experience!
Prompt service, good condition of book on arrival.
I got the book pretty cheap; it got delivered fast, and was in good condition..
I never received my book order. I contacted them twice and have received no response
Bought from two sellers. One came promptly. The other still hasn't arrived and it's been 21 days. Took several weeks just to list as shipped, but there's no tracking info. If it's an overseas seller, it would be good to know that up front and have honest delivery dates.
Hi Joshua! According to your account both items on order 9544417 was canceled and refunded in full. If you need any further assistance, please visit our help desk at https://www.ecampus.com/help/help-desk. Thank you! -ecampus
I purchased the book as listed, two days later I received an email that the book was no longer in stock. This mistake ended up costing me an extra $80, and costed you my business. I wish "extremely dissatisfied" was an option.
Arrived about a day earlier than expected (which was perfect because my class started that day). Great condition for a rental.
Found my book I needed much cheaper on this site then on my colleges bookstore.
Thank you for choosing eCampus!
It was ok my book though packaged well was quite folded at the top of the cover of the book.
Thank you for choosing eCampus!
I found it very easy to find my item and the price was good
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for shopping with us! -eCampus