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Don't pay full price for textbooks. Save money on cheap textbooks and textbook rentals at eCampus.com. Get fast, free shipping on orders over $35.
The company has garnered a generally positive reputation, with customers frequently praising the affordability, quality, and timely delivery of their textbooks. Many users appreciate the ease of use of the platform and the availability of digital content, which enhances their overall experience. However, concerns regarding shipping delays and issues with receiving incorrect items have been noted, leading to some frustration among customers. While the rental process is typically smooth, the inconsistency in delivery times and occasional miscommunication about order fulfillment suggest areas for improvement in customer service and logistics.
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I have not received anything for the etext which is the more important part since I cant do my homework without it.
Cool cool cool cool cool cool cool swag cool cool cool
First time buying from ecampus and I'm very impressed by how legit it is
I still don't have my order. This is ridiculous. My class has started and I can't do my assignments because I thought I would have my book by now.
When ordering my anthropology textbook, it was a breeze to find and order. The website was easy to navigate and very helpful. Overall, very happy with the service and my purchase.
I saved $200 on 2 books I needed for a psych class.
The layout of the website was clear and legible. I couldn't find my textbooks anywhere else online so I'm very thankful that I discovered this website. The textbook rentals seem to be lower priced than other online textbook rental websites. I really like that because textbooks can get pricey.
Thank you for your feedback! -eCampus
Quality,timing, got what we want. Will visit if needed definitely
Thank you for shopping with us! -eCampus
Easy checkout, very good experience! If I ever need another textbook, I'm returning.
Thank you! -eCampus
Website is deceiving. Ordered a new book that said 3-5 business days to ship. Paid $25.99 for expedited 2 day shipping. No clue that 3-5 business days meant for them to receive the book and then they would ship it out. Terrible customer service -lehendakari I chatted- they only aflĂłrese to refund me $20 for expedited shipping and not my full amount of $25.99. Never again!
I was looking for a book that was sold out everywhere else and I found it on ecampus.com.
Never heard of the site before but I was very pleased by my buying experience!
Prompt service, good condition of book on arrival.
I got the book pretty cheap; it got delivered fast, and was in good condition..
Answer: You can write or highlight in book as long as it less than 1/3 of the page/book.
Answer: Unfortunately, the ebook version of this bundle does not include the access code. Access codes are one-time use only, and are only provided with New versions.
Answer: Ecampus.com does not honor their payout times. I've been waiting 8 weeks now and still have not received payment. They also do not honor the method of payment you choose. I chose direct deposit to ensure fast delivery of the payment. They instead have decided to mail me a check, which I still have not received. Do not sell your used textbooks to ecampus.com if you actually want to receive reimbursement for them.


Thank you for your feedback! -eCampus