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eCampus.com

4.3

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eCampus.com Reviews Summary

The company has garnered a generally positive reputation, with customers frequently praising the affordability, quality, and timely delivery of their textbooks. Many users appreciate the ease of use of the platform and the availability of digital content, which enhances their overall experience. However, concerns regarding shipping delays and issues with receiving incorrect items have been noted, leading to some frustration among customers. While the rental process is typically smooth, the inconsistency in delivery times and occasional miscommunication about order fulfillment suggest areas for improvement in customer service and logistics.

This summary is generated by AI, based on text from customer reviews

value
2,087
shipping
2,088
quality
2,087
This company responds to reviews on average within 10 days

Instant Feedback

23,553 reviews

We monitor reviews for authenticity

Alabama
1 review
0 helpful votes
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Simple
September 1, 2023

Easy to navigate site and purchase items. No surprises.

Date of experience: August 31, 2023
Georgia
1 review
0 helpful votes
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eCapus.com ordering experience
August 31, 2023

There were no problems with my ordering experience

Date of experience: August 31, 2023
Minnesota
1 review
0 helpful votes
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Didn't receive all items
September 30, 2023

I have not received anything for the etext which is the more important part since I cant do my homework without it.

eCampus.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 31, 2023
Texas
1 review
0 helpful votes
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Good
August 31, 2023

Cool cool cool cool cool cool cool swag cool cool cool

Date of experience: August 31, 2023
Texas
1 review
0 helpful votes
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Surprised by its great quality
August 31, 2023

First time buying from ecampus and I'm very impressed by how legit it is

Date of experience: August 31, 2023
California
1 review
0 helpful votes
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Still don't have order
September 30, 2023

I still don't have my order. This is ridiculous. My class has started and I can't do my assignments because I thought I would have my book by now.

eCampus.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 31, 2023
Georgia
1 review
1 helpful vote
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Good Company
August 31, 2023

When ordering my anthropology textbook, it was a breeze to find and order. The website was easy to navigate and very helpful. Overall, very happy with the service and my purchase.

Date of experience: August 31, 2023
California
1 review
0 helpful votes
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Really helped, saved a lot of money
August 31, 2023

I saved $200 on 2 books I needed for a psych class.

Date of experience: August 31, 2023
Erin C. — eCampus.com Rep
over a year old

Thank you for your feedback! -eCampus

Oklahoma
1 review
0 helpful votes
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Fall Semester
August 31, 2023

The layout of the website was clear and legible. I couldn't find my textbooks anywhere else online so I'm very thankful that I discovered this website. The textbook rentals seem to be lower priced than other online textbook rental websites. I really like that because textbooks can get pricey.

Date of experience: August 30, 2023
Erin C. — eCampus.com Rep
over a year old

Thank you for your feedback! -eCampus

Kentucky
1 review
0 helpful votes
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Easy process
September 30, 2023

Easy ordering process but the book I ordered was not as described.

eCampus.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 30, 2023
California
1 review
0 helpful votes
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Good experience
August 30, 2023

Quality,timing, got what we want. Will visit if needed definitely

Date of experience: August 30, 2023
Erin C. — eCampus.com Rep
over a year old

Thank you for shopping with us! -eCampus

Georgia
1 review
0 helpful votes
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On-time delivery
August 30, 2023

Super easy and fast service. The book was received as schedule.

Date of experience: August 30, 2023
District of Columbia
1 review
0 helpful votes
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Easy checkout, very good experience! If I ever need another textbook, I'm returning.

Date of experience: August 30, 2023
Erin C. — eCampus.com Rep
over a year old

Thank you! -eCampus

Florida
1 review
0 helpful votes
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Good
August 30, 2023

Good book rental, easy to use sit no complaints at all

Date of experience: August 30, 2023
New York
1 review
0 helpful votes
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Terrible!
September 29, 2023

Website is deceiving. Ordered a new book that said 3-5 business days to ship. Paid $25.99 for expedited 2 day shipping. No clue that 3-5 business days meant for them to receive the book and then they would ship it out. Terrible customer service -lehendakari I chatted- they only aflĂłrese to refund me $20 for expedited shipping and not my full amount of $25.99. Never again!

eCampus.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 30, 2023
Rhode Island
1 review
0 helpful votes
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I was looking for a book that was sold out everywhere else and I found it on ecampus.com.
Never heard of the site before but I was very pleased by my buying experience!

Date of experience: August 30, 2023
Mississippi
1 review
0 helpful votes
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Prompt service.
August 30, 2023

Prompt service, good condition of book on arrival.

Date of experience: August 29, 2023
Sweden
1 review
0 helpful votes
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Seamless
August 30, 2023

I had a good experience. Fast and easy purchase. Delivery was quick too.

Date of experience: August 29, 2023
Indiana
1 review
0 helpful votes
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Fast Delivery and Good Condition
August 30, 2023

I got the book pretty cheap; it got delivered fast, and was in good condition..

Date of experience: August 29, 2023
Washington
1 review
0 helpful votes
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Good
August 29, 2023

Good good good good good good good good good goody

Date of experience: August 29, 2023