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Don't pay full price for textbooks. Save money on cheap textbooks and textbook rentals at eCampus.com. Get fast, free shipping on orders over $35.
The company has garnered a generally positive reputation, with customers frequently praising the affordability, quality, and timely delivery of their textbooks. Many users appreciate the ease of use of the platform and the availability of digital content, which enhances their overall experience. However, concerns regarding shipping delays and issues with receiving incorrect items have been noted, leading to some frustration among customers. While the rental process is typically smooth, the inconsistency in delivery times and occasional miscommunication about order fulfillment suggest areas for improvement in customer service and logistics.
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One of the best rental experiences ever. Fast delivery and immaculate product.
It was easy to order, fast and newest book that I have found in the internet.
Took less than a week to get it. Arrived just in time for semester begin
I needed a book for my class and you all delivered.
Sent it on time, and book is almost looks like new one even though it is used
Will never go elsewhere for textbooks, great prices, user friendly website and fast cheap shipping.
Purchase was quick, although I wish I could've purchased the textbook outright instead of just renting it. I also wish that there were more specific directions as to how I can purchase my rental textbook once the rental period ends.
Needed a book fast, the college was out. Arrived in a couple days, great condition, great shipping communication.
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Book came quickly and on time. Was the exact book I needed for my class and was in great condition.
The packaged textbook was in a very tight and thick envelope. So it did not come damaged or scratched in any way. They even went as far as to deliver my textbook 2 to 3 days early than when it was intended. Overall, a very good experience.
Good to try it one, it is cheap and reasonable price for a textbook
Easy to order. Bummed I received a discount code to use on my first transaction AFTER I rented the text book. Only needed the one book this semester. Book came relatively quickly. Not sure how I go about returning it after the rental period. Thought there would have been paperwork explaining it when it arrived. Not sure if I should keep the packaging to use for the return in December
Quick, cheap, and easy. Never had a single bit of trouble buying receiving my books
I have not received anything for the etext which is the more important part since I cant do my homework without it.
Answer: You can write or highlight in book as long as it less than 1/3 of the page/book.
Answer: Unfortunately, the ebook version of this bundle does not include the access code. Access codes are one-time use only, and are only provided with New versions.
Answer: Ecampus.com does not honor their payout times. I've been waiting 8 weeks now and still have not received payment. They also do not honor the method of payment you choose. I chose direct deposit to ensure fast delivery of the payment. They instead have decided to mail me a check, which I still have not received. Do not sell your used textbooks to ecampus.com if you actually want to receive reimbursement for them.


Hi Joseph!
To purchase your current rental:
1. Sign into your Knetbooks.com My Account
2. Select Manage Rentals/Returns
3. Select Manage or Return my Rentals
4. Select Extend or Purchase my Rentals
There is a drop down menu next to the items you're currently renting. Please select the drop down next to the items you want to purchase, choosing the purchase option. Next, select continue to proceed to the checkout.
You will process this transaction similar to buying anything else online - entering your credit card information to complete the check out. An order confirmation number should generate for this transaction.
Thank you!
-eCampus