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eCampus.com

4.3

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Don't pay full price for textbooks. Save money on cheap textbooks and textbook rentals at eCampus.com. Get fast, free shipping on orders over $35.


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eCampus.com Reviews Summary

The company has garnered a generally positive reputation, with customers frequently praising the affordability, quality, and timely delivery of their textbooks. Many users appreciate the ease of use of the platform and the availability of digital content, which enhances their overall experience. However, concerns regarding shipping delays and issues with receiving incorrect items have been noted, leading to some frustration among customers. While the rental process is typically smooth, the inconsistency in delivery times and occasional miscommunication about order fulfillment suggest areas for improvement in customer service and logistics.

This summary is generated by AI, based on text from customer reviews

value
2,087
shipping
2,088
quality
2,087
This company responds to reviews on average within 10 days

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23,541 reviews

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Florida
1 review
0 helpful votes
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Great purchase
September 3, 2023

One of the best rental experiences ever. Fast delivery and immaculate product.

Date of experience: September 3, 2023
Pennsylvania
1 review
0 helpful votes
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Fine
September 3, 2023

It was easy to order, fast and newest book that I have found in the internet.

Date of experience: September 2, 2023
California
2 reviews
0 helpful votes
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Exceptional learners
September 3, 2023

Took less than a week to get it. Arrived just in time for semester begin

Date of experience: September 2, 2023
Illinois
1 review
0 helpful votes
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Books
September 3, 2023

Great, everything was quick and easy to use. And cheap

Date of experience: September 2, 2023
Michigan
1 review
0 helpful votes
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Great
October 2, 2023

I needed a book for my class and you all delivered.

eCampus.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 2, 2023
New York
1 review
0 helpful votes
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Very convenience
September 2, 2023

Sent it on time, and book is almost looks like new one even though it is used

Date of experience: September 2, 2023
District of Columbia
1 review
0 helpful votes
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Great Experience
September 2, 2023

Will never go elsewhere for textbooks, great prices, user friendly website and fast cheap shipping.

Date of experience: September 2, 2023
Massachusetts
1 review
0 helpful votes
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Confirmation that I received my order.
September 2, 2023

Purchase was quick, although I wish I could've purchased the textbook outright instead of just renting it. I also wish that there were more specific directions as to how I can purchase my rental textbook once the rental period ends.

Date of experience: September 1, 2023
Erin C. — eCampus.com Rep
over a year old

Hi Joseph!

To purchase your current rental:

1. Sign into your Knetbooks.com My Account
2. Select Manage Rentals/Returns
3. Select Manage or Return my Rentals
4. Select Extend or Purchase my Rentals

There is a drop down menu next to the items you're currently renting. Please select the drop down next to the items you want to purchase, choosing the purchase option. Next, select continue to proceed to the checkout.

You will process this transaction similar to buying anything else online - entering your credit card information to complete the check out. An order confirmation number should generate for this transaction.

Thank you!
-eCampus

California
1 review
0 helpful votes
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Excellent
September 2, 2023

Easy to shop with, and I got a clean copy. I will definitely be shopping here for all my books and more!

Date of experience: September 1, 2023
Florida
1 review
0 helpful votes
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Thinking Mathematically
September 1, 2023

Needed a book fast, the college was out. Arrived in a couple days, great condition, great shipping communication.

Date of experience: September 1, 2023
Illinois
1 review
0 helpful votes
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Jgdjgxjgxjgxjgx
September 1, 2023

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Date of experience: September 1, 2023
California
1 review
0 helpful votes
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Great Product
September 1, 2023

Book came quickly and on time. Was the exact book I needed for my class and was in great condition.

Date of experience: September 1, 2023
Georgia
1 review
0 helpful votes
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Textbook Review
September 1, 2023

The packaged textbook was in a very tight and thick envelope. So it did not come damaged or scratched in any way. They even went as far as to deliver my textbook 2 to 3 days early than when it was intended. Overall, a very good experience.

Date of experience: September 1, 2023
Mississippi
1 review
0 helpful votes
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Good to try it one, it is cheap and reasonable price for a textbook

Date of experience: September 1, 2023
Colorado
1 review
0 helpful votes
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Easy to order. Bummed I received a discount code to use on my first transaction AFTER I rented the text book. Only needed the one book this semester. Book came relatively quickly. Not sure how I go about returning it after the rental period. Thought there would have been paperwork explaining it when it arrived. Not sure if I should keep the packaging to use for the return in December

Date of experience: August 31, 2023
North Carolina
1 review
0 helpful votes
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Best Experience For College Textbooks
September 1, 2023

Quick, cheap, and easy. Never had a single bit of trouble buying receiving my books

Date of experience: August 31, 2023
Texas
1 review
0 helpful votes
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Review
September 1, 2023

My experience was very positive and I like how the book came in sooner than expected. Overall, the process of ordering was quick and easy.

Date of experience: August 31, 2023
Alabama
1 review
0 helpful votes
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Simple
September 1, 2023

Easy to navigate site and purchase items. No surprises.

Date of experience: August 31, 2023
Georgia
1 review
0 helpful votes
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eCapus.com ordering experience
August 31, 2023

There were no problems with my ordering experience

Date of experience: August 31, 2023
Minnesota
1 review
0 helpful votes
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Didn't receive all items
September 30, 2023

I have not received anything for the etext which is the more important part since I cant do my homework without it.

eCampus.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 31, 2023