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eCampus.com

4.3

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Don't pay full price for textbooks. Save money on cheap textbooks and textbook rentals at eCampus.com. Get fast, free shipping on orders over $35.


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eCampus.com Reviews Summary

The company has garnered a generally positive reputation, with customers frequently praising the affordability, quality, and timely delivery of their textbooks. Many users appreciate the ease of use of the platform and the availability of digital content, which enhances their overall experience. However, concerns regarding shipping delays and issues with receiving incorrect items have been noted, leading to some frustration among customers. While the rental process is typically smooth, the inconsistency in delivery times and occasional miscommunication about order fulfillment suggest areas for improvement in customer service and logistics.

This summary is generated by AI, based on text from customer reviews

value
2,087
shipping
2,088
quality
2,087
This company responds to reviews on average within 10 days

Instant Feedback

23,537 reviews

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Texas
3 reviews
0 helpful votes
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Excellent product and delivery
September 5, 2023

The experience was positive and useful. I was able to get the information I needed from it.

Date of experience: September 5, 2023
Tennessee
1 review
0 helpful votes
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Great Service
September 5, 2023

Wonderful Service - Fast shipping - Low Prices - Would definitely buy there again for all my son's college needs.

Date of experience: September 5, 2023
Massachusetts
1 review
0 helpful votes
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We didn't realize that he needed the online part of this book that needed to be purchased separately. We needed to return the book as soon as it arrived but we were charged $25 to return the book. I never saw anything on the site saying that would be the charge.

eCampus.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 4, 2023
Georgia
1 review
0 helpful votes
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Good
October 5, 2023

I ordered a book bc my college made me and had slow delivery

eCampus.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 4, 2023
Texas
1 review
0 helpful votes
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Easy fast experience
September 4, 2023

Easy fast experience. I like how renting the book is cheaper. The ordering process was smooth, I just hope that the return process is simple and smooth too!

Date of experience: September 4, 2023
Idaho
1 review
0 helpful votes
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Order
September 4, 2023

Satisfied with this order there was no issues whatsoever.

Date of experience: September 4, 2023
Idaho
1 review
0 helpful votes
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College classes
October 4, 2023

Easy to find and easy to order. Lots of other options in any textbook you need.

eCampus.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 4, 2023
Illinois
1 review
0 helpful votes
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Lower the price
September 4, 2023

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Date of experience: September 4, 2023
Arkansas
1 review
0 helpful votes
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Good Job
September 4, 2023

Good job buddies! You did a great job, a very accurate job.

Date of experience: September 4, 2023
Erin C. — eCampus.com Rep
over a year old

Thank you so much! -eCampus

Georgia
1 review
0 helpful votes
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Great option for renting books
September 4, 2023

It was easy to find my book, and easy to purchase. Came relatively quickly. However, I did end up returning it, only because I found the same textbooks secondhand for cheaper.

Date of experience: September 4, 2023
Georgia
1 review
0 helpful votes
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I feel comfortable relying on ecampus
September 4, 2023

I've rented textbooks from ecampus for a number of semesters now. They have most of the textbooks I need, good prices, and my experience has always been reliable. Timely shipping, record of return, etc.

Date of experience: September 4, 2023
Nebraska
1 review
0 helpful votes
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Textbooks
September 4, 2023

Great experience ordering from ecampus, great prices and even came a day early. Will continue to use for school

Date of experience: September 3, 2023
Erin C. — eCampus.com Rep
over a year old

Thank you! -eCampus

New Hampshire
2 reviews
0 helpful votes
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Made things easy
September 3, 2023

Great savings and arrived smoothly and quickly. Allowed me to have what I needed before classes started while the campus stores were back ordered.

Date of experience: September 3, 2023
Colorado
1 review
0 helpful votes
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Quick and easy, reasonable price
September 3, 2023

Was recommended to get this book off of this site from my campus bookstore. It was overall cheaper and came in perfect condition. Shipping was quick and it provided enough time to ship it back by the Rental date after I am done using it for my class

Date of experience: September 3, 2023
New Jersey
1 review
0 helpful votes
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College
September 3, 2023

Easy ordering process and quick shipping for required college book

Date of experience: September 3, 2023
Ohio
1 review
0 helpful votes
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Needed something else, my fault
September 3, 2023

It's fine. It was my fault and I wasn't paying enough attention to what I needed. Shipped back.

Date of experience: September 3, 2023
Virginia
1 review
0 helpful votes
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Pretty, pretty good
September 3, 2023
Updated review

Quick and easy, the shipping for "expedited " seemed to take a little longer than I'd wish, at least for one of my items that took the full 5 days.

Date of experience: September 3, 2023
Erin C. — eCampus.com Rep
over a year old

Thank you for shopping with us! -eCampus


Quick and easy
August 24, 2023
Previous review

Quick and easy

Date of experience: August 24, 2023
South Carolina
1 review
0 helpful votes
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E
September 3, 2023

It was very good.it was very good.it was very good.

Date of experience: September 3, 2023
Virginia
1 review
0 helpful votes
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Customer Service
October 3, 2023

I have been trying to reach out to customer service, it said I would get a response in 48 hours. It's been more than a week now and I have not received any email from customer service.

eCampus.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 3, 2023
California
1 review
0 helpful votes
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Good service and product!
September 3, 2023

Great delivery time and textbook was delivered in pristine condition

Date of experience: September 3, 2023