eCampus.comReviews 6,584

It was very simple with the ordering process. I have lot going on and this allowed me to point, click and place my order in a few short steps!

Fresh book, new. I rented and its not clear about how or when to return, but Im sure I will find it somewhere.

Website is not mobile friendly or user friendly in general

Ordering my rental was a simple process. Thank you

I ordered a book on 8/24, and two weeks later I have not received it. I even paid an additional $25 for faster shipping and as of today 9/6 still no book. Also not being able to communicate with an actual person is frustrating too, an automated message isn't the way to make customers feel valued.

I'm extremely disappointed as I had placed an order for a book I needed ASAP on 8/24, paid extra for 2 day shipping, and still have no received the book (it is now 9/5). I've tried to reach out multiple times and have gotten zero help. I don't even know if I will get the book or if I'll even get a refund. I definitely feel scammed and would highly recommend not to order from this site!

The line was a long wait but the book is useful. I really appreciate the swiftness of the delivery from the location of order.

I've heard bad things about this website so I don't entirely have trust in this process.

It was easy to shop and check out but I had questions and couldn't get answers

I am pleased with an order. I would definitely buy at this site again.

It was easy and convenient. The buying process went smoothly and the book hot delivered right on time!

It had been two full weeks, 10 business days, since I had ordered my book. As any other college student, I cannot wait forever. I messaged Ecampus' help desk and they told me the carrier does not have the item but the shipping label had been created so I couldn't return it for a full refund. I would have to wait until it got to my house, and then shipped it back for half my money back. These help desk workers were also not the most patient. I would seriously recommend any other textbook store besides this one. They are not reliable and I didn't get my book for almost a month.

You have no place to email your company. You have no tracking available for your shipments. You have no contact info that I could find. I bought my books 2 weeks ago and haven't seen or heard anything other than "how are we doing" emails from your company. I want answers. I will be receiving a refund. I will be cancelling my order and I will be ordering from another site.

You did not ship my book that you said you had. Why show that you have a book on the website, take my money, and then say you don't have it? Simply, do not put it on the website.

I ordered this book several weeks ago, before the semester began. I paid for expedited shipping. I am now three weeks into the course. No book.

My experience was good. Wish it costed less since the book is being returned.

No concerns with the Digital delivery of my textbook. Fair price for the time. Will be a returning customer!

It has been almost a month and I still have not received my book that said it would ship 24 hours after purchasing.

I will not purchase books here again! I have a little grace but the book was listed in stock when purchased. Don't sell books you don't have!

I ordered an ebook for my class. I never received it. I requested a refund as I had to find the textbook elsewhere and still have not heard back anything about the order.